RadioShack

Bad service girls here r rude cholas only come here if u wana be enored or given dirty looks. Ive been here like 5 times everytime was the same one girl talking on the phone to her friends while the other one does inventory no help. I had one simple question waited 30 mins then gave up. That what usually happens I only been here 5 times cause after the first two bad times my husband might wana stop in or else I would have never come back I guess they don’t like making money

Very bad service, sent out a phone to fix, its being a week and they told me its fixed yet i havent received it after 3 days. Nobody knows when it will arrive. nobody is giving me no answers and they soubd clueless

I normally don’t ever write reviews but this place is horrible. horrible customer service. I don’t know why they have young teens working there especially when they don’t know what they are doing. I was there with my family not to long ago trying to get some new phones. My 3 month old daughter woke up from her nap and started to cry and the girl at the register told her co worker I hate when people bring they’re babies here to the store and she said it I’m Spanish thinking that I didn’t speak Spanish. I went off on her and didn’t take the phones. don’t recommend anyone going there unless you want a bad experience

I wish half a star was an option for rating.. Cause this store was a huge disappointment. Situation is too annoying to even repeat but their «STORE MANAGER» Isabel who btw who didn’t even know how to handle a stressful situation of a mistake she did when making our exchange and her little minion Ramon who also didn’t know how to give good customer service and rejected our return without understanding the full situation and giving us his attitude remarks. She literally never came out of the back office to explain anything claiming she didn’t know what we were talking about. It wasn’t until my husband called corporate that we finally received our return
And even then Ramon tried telling us that they can only do store credit when we literally jst got off the phone with CS and told us we were getting our full refund… Pretty shady
Never again will we shop at any radio shack
P. S. store was filthy, dusty, and RUDE even another customer said she was going to sue claiming the employees there weren’t knowledgeable
STORE NEEDS NEW EMPLOYEES AND MANAGERS

I came here because I lost my phone charger … I didn’t have any problem paying nearly $ 40 for only a phone charger which I believe I could have it for 1000% off this price online (I was in a hurry), yet I have a problem in receiving such bad service … Really some of the employees there seem both unhelpful and angry for no reason!!!
Anyway I’m still wondering is there any person still show in Radio Shack or Bestbuy or such places … I really find 100% of the items here 1000% higher in price than I can find it on amazon!!!

The salespeople here will overcharge you.
It was Black Friday. I bought an item and the salesperson said the extended warranty was only 6 dollars. I accepted, but when I went to sign the credit card pad I noticed he charged me $ 6.99. I told him about his error and he said it’s on 99 cents. What’s the big deal. I told him either fix the amount or cancel the transaction. He said he couldn’t do either. He said to go ahead and approve the transaction and we can discuss it later. I asked for the manager. The manager cancelled the transaction.
I asked the salesperson why he couldn’t cancel the transaction. He said only the manager can cancel a transaction. When the salesperson rerang up the transaction I double checked the amounts. The salesperson said it’s all OK, just go ahead and sign it. I told him I wouldn’t trust him with his track record. The salesperson said «Oh yeah, were a bunch of crooks». I told the salesperson «You called yourself that not me». Then the salesperson turned red and started to say «You know, if we were outside. .. . you know just forget it, sign the pad, and, and. .. .».
I wished he would finish his sentences. I really wanted to know what he had to say.

No other Radioshacks had the phone that I wanted in stock since it was so popular, but I was referred here by the Montebello branch, so I called ahead to see of they had a product in stock; it was a staticky conversation (their phone), but they carried it and agreed to hold it for me.
A few minutes later, I drove myself down to get my phone and in short, it was a LONG transaction. The clerk who was helping me was sidetracked and not in any hurry to get this done. I guess slow days make you blah. An exchange with cash back seemed to take longer because they didn’t have the till ready.
The entire transaction only took ~2 minutes, but I was in there for almost 20, mostly standing around and waiting for the guy to walk back and forth from the stock room and then compare and contrast the new receipt that I had with his coworker, since they still had the old system”.
My overall experience was not bad, considering that I got the phone that I wanted, and the staff was friendly enough and did help me exchange, but I prefer prompt service, please!

Was having dinner at Cook’s and went walking for dessert afterwards. Made the comment to my dining companion that my auxiliary cable tore for my MP3 player in my car and I needed to find a Radio Shack to replace it. Looked on the Unilocal app, and sho’nuff it’s right there a block down.
The young guy behind the counter seemed a bit bored, and wasn’t one of the world’s great communicators, but to his credit when I asked about the cable he did grunt but come right out to point it out to me.
Wasn’t dazzling service, but it was $ 7 and I got what I needed and at least nowadays you don’t need to give name, address, social security number, three references, and a full sexual history when you buy a pack of C batteries.
Completely middle-​of-​the road Radio Shack.

I like this place. Relatively good customer service, friendly. Great sales, close to my job. Being a music teacher, I always need something from here.

Needed some PA/​SPEAKER Equipment for one of the stores.
Always accessible. Always empty. So customer service is fairly quick… except for one time when they made me wait for 30 mins to return something.
Wires, Mic, Amp, SWEET! Lets pay and get the flock outta here…
Sales Rep: Before i ring you up, would you like to buy a warranty for the Mic?
Me: No thanks.
Sales Rep: We have a special on the PA Warranty, $ 20 something for a whole year… anything goes wrong you can return it and get a brand new one free.
Me: Ummm no… im good thanks.
Sales Rep: How bout the wires? We have a great warranty on the wires and the speaker itself…
Me: (PISSED NOW) Dude… what part of NO do you NOT understand?
Sales Rep: Sheesh… are you like anti warranty or something?
Me: No, im anti-​adding addtional fucking warranties that i dont freakin need you freakin mensa… NO NO NO NO… Ring it up now…
For christ sakes Radio Shack, im not some moron that just came off the boat. These warranties are useless… i’d rather buy a brand new one than spend extra $$$ on equipment that is worth it… See a trend with these stores lately??? Freakin annoying…

This RadioShack is well hidden inside the Monterey Park Atlantic Square. Therefore, it is a great place for me to go to if the franchise decides to run any sales on any electronic equipment that are already sold out by bargain shoppers @ other stores.
I usually buy my pirated satellite box cables at this place, and in the unfortunate event that they Do Not have the item in store, they will gladly refer me to their other stores nearby, to find you one to pick up.
I am impressed how RadioShack workers (at least this store) are actually knowledgeable about their own products, as I have brought challenging technical issues. very friendly too.