Lee’s Company

Got my passport renewed here. Got it back within a week with no addition charge unlike other places that charges extra. Very nice asian lady, speaks chinese and English. They work at a home office so I was able to pick up my passport late after work. Nice place to get passports done if you don’t wanna deal with driving and parking all the way in Glendale or LA.

Mrs. Lee initially told me my expedited passport renewal would take approximately 5 – 6 days but she ended up getting it done in only 4! She handled all my paperwork quickly and was extremely responsive throughout the entire process. I called a few other places to compare prices with hers, and she, by far, had the best prices. She also allowed me to pick up my passport after-​hours to accommodate my schedule. I highly recommend Mrs. Lee for all urgent passport matters.

I will give them 0 star if I could…
These guys are extremely non-​responsible. They don’t really look at the document to see when you are coming back. They just apply the visa for you with carelessness. they applied the wrong type of visa for me which let my visa expired before I come back from foreign country. When I call them for help, they yell at me. Oh my god! I should be the one who yells. While I didn’t do it, they did. Maybe they thought it will scare me so they won’t have trouble for what they did.
Don’t use this company or you will regret. I am sure.

I hadn’t used my passport since around ’06 for Vancouver, BC & I was about to make a trip in 11 days to China. So I opened up my passport to get my visa done & realized my passport already expired in March of ’11. Freaking out a little, I knew I had to get my passport & visa expedited in order to be able to leave in such a short amount of time. Not wanting to drive far, I Google’d 2 day passport renewal 91 754 and Lee’s Company was the first place to pop up. I called them, told Mrs. Lee my situation & she explained that she could definitely help me. She charged a small rush fee to hand carry the passport renewal, quickly handled the paperwork for both the visa & renewal and most importantly, clearly mapped out the timeline of how long both processes would take… ultimately putting my mother & I at ease. Both the passport renewal & visa took a total of five days (plus, she saved me money by not charging a rush fee for the visa because she said it was unnecessary). Overall, I felt very taken care of and thankfully, everything was completed in a timely manner.

I needed an expedited service for my newborn’s passport as I am taking her on vacation soon to visit my parents who live in a different country. I went to nearby post office, explained my situation. It was late Friday afternoon and passport service was already closed. But the post office lady understood my situation, she gave me application to fill put and she then called Helena Lee for me. Less than 10 mins later, Helena showed up at the post office. But my paperwork was incomplete and she told me to come back later when I have all my paperwork in hand. Monday evening I called her and told her I had everything ready and she told me to come over to her office after my dinner. It was very late in the evening but she was very accomodating because she understood that it was urgent. She met me the next morning at the post office and she submitted my application. She said she would call me within few days when the passport is done. And exactly 2 days later, Helena called me and told me to pick up my daughter’s passport at my convenience at her office. 2 days for brand new passport for a newborn all for 60 dollars service. Money well spent. Very well recommended for those in urgent need of expedited passport service.