Fleming Chen, MD

I found Dr Chen through my insurance and saw that he was close to my work and home and had several decent reviews on Unilocal versus other OB’s in my insurance network, so I figured I’d go with him. A couple things that I liked about him and his office was:
1) very few patients compared to other OB’s offices I’ve been to. Whenever I book a 9am appointment, I am out of the office by 10am the latest.
2) his two nurses, Nancy and Remy, are the sweetest and really get to know you through your pregnancy. These check ups during my first pregnancy can be a little frightening but they both try to make it comfortable with their warm personalities.
A few things that I didn’t like about him and the office:
1) his office hours are limited to mornings only. He doesn’t take any appointments in the afternoon.
2) the building’s parking lot gets filled by 10am, so parking is hard to find if you do not have a 9am appointment, allow some time for you to look for a parking spot
3) If you’re looking for a OB who likes to take the time to explain things and make you understand the reason why he wants to do the i.e. induce labor or why he wants to do C-​section, he is not the doctor for you. He will tell you what he wants to do and will not ask you for what you are or aren’t comfortable with. It’s just with pregnancy, there are some doctors who are more medically driven versus more natural birth driven. Dr Chen is definitely more medically driven.

All the negative reviews are true! The staff here is worthless. I couldn’t even get an appointment to see the doctor. Here’s what happened:
I just called to try and schedule an appointment, telling the first receptionist I was referred to them by my primary care physician. She was willing to take down my information, but the moment I told her my insurance info (Anthem Blue Cross, Allied Pacific of California group), she kept asking if it was part of Obamacare, Covered california, etc. After trying to tell her it’s not, «…it’s Anthem Blue Cross and I have the authorization letter from the insurance to see Dr. Chen,» she put me on hold for 5 minutes, then hung up on me.
Ok, it must be just a dropped call, I thought. So I called again. This time, another receptionist answered and I went through the same process again. Once again, her tone changed when she heard what insurance I had. She said the Doctor’s schedule was full and for me to request a different OB. I told her I can wait, so to please give me the earliest schedule. She said she can’t since I had an abnormal Pap smear. Well, she didn’t know my situation specifically, I said, and to please give me an appointment first, then I would check the details with my precvious physician before deciding to keep the appointment or to cancel with them. She kept denying me.
I have never begged anyone for an appointment, but apparently, this doctor earns so much he can choose to turn down people with insurance companies that he does not like. Come on! Ridiculous! If you don’t want to accept the insurance, why are you listed?! Formal complaints will definitely be sent to all related parties.

If i can go lower then 1 star i would! I’m sure the doctor is fantastic BUT his receptionist need a f**kn reality check you don’t get to yell at people and be rude! patients need to go somewhere they feel comfortable and relaxed. PLEASE START HIRING DECENT RECEPTIONIST THAT AREN’T RUDE AND IGNORANT. If you want great service DO NOT go here. Go to an office with receptionists that love there job.

The worst staff I ever seen ! Never choose this place, because the evil receptionist will ruin your mood and a whole day before you see the doctor.

I had gone to see Dr. Chen as a referral for a pelvic exam/​checkup. Upon arrival, the receptionist, Nancy, very loudly asked me personal questions in a lobby full of other patients. She had absolutely NO tact or discretion. Afterwards, I had received a referral for an ultrasound, and had gone to another office that was NOT approved by my insurance company which caused confusion.
When I had called Nancy, the receptionist, she had raised her voice and yelled at me while I had requested a retro. I’m a patient, and this is not my job. I should not be held accountable for the office’s mistakes. BEWARE OF POOR CUSTOMER SERVICE!

This is the best OBGY doctor I have ever been to. I was refers by my coworker and after my first visit I start referring all of my friends to see him. Dr chen is nice & patient. U won’t uncomfortable when he asks u some personal questions. All of my friends only want him when they deliver the babies. Even some Taiwanese celebrities were delivered by him!!!

Because my mother had my brother when I was ten years old, I remember it all. My mother was referred to Fleming Chen by one of her friends and even to this day she tells me that he was a god send. Because my mom was around 40 when she was pregnant with my brother, she had a really hard time with the pregnancy in the early stages. However, he was with my mom the whole way and kept encouraging her through it. My brother had a complication where he didn’t turn around in the stomach so my mom had to do a c-​section but Dr Chen was very reassuring about it. He has become a very good friend of my mother’s and when she has any womanly health issues, even if this doctor doesn’t take her insurance, she will still go to see him. Always. So I suppose maybe in the next million years when I eventually want to be pregnant, I will definitely go to him as well!

I was referral to doctor chen from a client 2 years ago. During my first trimester of the pregnancy, I had a lot of issues like (bad cramp at night, bleeding, can’t find heart beat) but doctor chen was very patience and experienced with what he is doing. So I was able to survived my unstableness for my first trimester.
At the time of delivery, he was very responsible and already in hospital stand by. I checked in hospital 10pm, while I was getting ready, he stop by to make sure I’m ok around 1030pm. I had my epidural around 11pm and he broke my water at 12am and I was ready to push around late 2am. Nurse called him over and he showed up quick in early 3am. He only asked me if I’m still in bad pain for contraction, I said yes a little, so he gave me a little more on the epidural. Then we started pushing kayda~ (my daughters name). She arrived in 3:21 am! I was amazed that with his strong experience~ he made it with his years of experience and knowledge and got me thru it very quickly and comfort.
I would like to thanks to his offices ladies were sweetest girl ever! And lastly, I will strongly recommend this doctor! :)

Their service is so bad! I called for an appointment, the lady who answering the phone was very rude! She just said they don’t have any appt available then hang up. So rude! I will never come here, NEVER!

I’ve been seeing Dr. Fleming for a long period of time for check-​ups and so forth and has answered all my questions and also the worries I had. I must say he is one of the best doctors, his office is always packed with pregnant women and the wait takes forever but he gets the job done. Very nice staff and understanding. Always get an early appointment and make sure you’re patient.
Location: easy spot to find.
Parking: private lot, plenty of parking.

We delivered our first child 2010, now another one is coming soon. The staff is short staffed, wait times over 3 hours (just went yesterday, appointment time at 9 am, wasn’t finished until 1:00 pm…) Why 5 stars? There’s a reason why the entire SGV and people from Taiwan/​China fly to see him. He’s a superstar…
He’s professional, knows what he’s doing.

Dr. Chen attended my high risk pregnancy in 2001 and delivered my beautiful baby boy now 12 yrs old and thriving. I will always be grateful to him for saving our lives. I delivered 1 month early, with complications of pre-​eclampsia/​toxemia. He will always have my respect and my appreciation.
Dr. Chen is very well respected, thus a busy Dr. office. I never had any problems with pre-​natal care-​scheduling appts. In fact, when I became pregnant for the second time in 2009, I didn’t hesitate to call Dr. Chen.

the worst front desk people ever!!!