Jiffy Lube

I took my car in to get serviced on Thursday January 14^th. I needed a transmission fluid change with a new filter. I also had them replace my cabin filter.
I have always services my car regularly and it has ran great with little to no problems. The day after I had this serviced performed at jiffy lube, I noticed my car was leaking transmission fluid. It wasn’t a little but quite a bit of fluid. So I took my car back to the same place and they said they tightened it more and it was good to go.
The next day, I notice it is still leaking. I have never had a leak on my jeep, so this was not a previous problem, but one that resulted in poor work performed on behalf of jiffy lube. I will not be taking my car in for a third time because I am afraid they do not have the tools or parts to service my jeep properly. I do not recommend jiffy lube for everyone. I will be seeking to file a complaint with the better business bureau and with jiffy lubes corporate office.

I’ll give it 4 stars cause I was able to use my coupon for a cheaper oil change, why is it not a 5 star is because less than few days after them telling me my breaks were fine I needed to replace them :(which made me sad.

****AVOID THIS PLACE****
I came today to try and get an oil change. I was immediately put off by this place. I usually go to the Jiffy Lube in Alhambra, but since I was in the area, I decided to try this location. As I pull up to the very small Jiffy Lupe, there’s 2 gangsters chilling outside by the entrance. I was greeted by a weird gangster attitude employee. After letting him know that a wanted a regular oil change. he starts typing and tells me. okay that’s gonna be 50+ dollars… um isn’t the oil change special 26.99?! So I ask him about the special… he then asks dumb and says oh but that’s only for the oil change and filter. Hmm… well good cause that’s what I came for!!!
He starts typing again and tells me. okay you’re looking at 45 dollars… wtf!!! How does 26.99 turn into 45???
The most I’ve payed for an oil change at jiffy is 30 with some change!!!

I payed for synthetic, my friend has a oil tester and read 10 – 30 conventional oil. Ive never put conventional on my Beamer it lost power. Never going back

My wife needed an oil change and our mechanic was busy so we came here. Service was fast. We were in and out in about 10 minutes. Staff was friendly and helpful, suggesting synthetic oil because her car has turbo. They vacuum and clean the windows when you upgrade to synthetic. I’m loyal to my mechanic but would come back in a similar situation. Oh, and we got $ 10 off by checking in with Unilocal

I went to Jiffy Lube for the first time yesterday. I normally go to Valvoline for my Honda oil changes and when I found they were convincing me I need filters and certain fluids topped off when I really didn’t, I chose the Jiffy Lube in Montebello. They guys were great. They were fast, efficient and very friendly. The prices were better than Valvoline as well. I would recommend this location to anyone and I will be going there from here on out for my oil changes.

76.00 for synthetic oil change :(hate the price but u get what u pay for. He hooked me up with the 10 $ off then they vacuumed the car and cleaned my windows so it was all and all great service. Plus it was super fast!!!

First time coming into this or any jiffy lube BUT I had a great first experience and I will definitely be back! I came in during my lunch and my car was ready as promised — in 30 minutes! I had the 10 dollar coupon, and try did everything that the coupon described! My car is nice and clean! So appreciative I also love that the didn’t try and sell me anything! Great experience!

Went to Jiffy Lube for an oil change because I didn’t want to wait three hours at the dealership just for an oil change. While the price is more than the dealership charges, I was in and out in about 25 minutes. Saved time so the price difference didn’t bother me.

Did not receive services as outlined on the coupon. No vacuuming, etc. Poor customer service.

The customer service was decent and the time frame was decent as well. The price and the labor performed were not all that great though. Was told that my oil change would costs 74.99 and that he would give me a $ 10 discount but when I go to their lobby they have a price list and my service says that it goes for 64.99…not really a discount… on top of that I had a coupon that was mailed to my home for $ 15 and he didn’t want to take it. They were supposed to check my brakes but they just went of of what a computer told them and the vacuuming and window cleaning well were actually bad. The glass the next day was all stained and the carpet was hardly vacuumed.

The employees are nice and funny .
This jiffy lube isnt boring just sitting waiting for your car. They employees talk to you joke around make you laugh. Todays very hot 109° and im sitting in the waiting room with the nice cold A. C on watching tv.
They work really fast and they get the job done right the first time! Thanks guys! And they have great deals!
–Crystal

I was in need of an oil change reallllly bad. I mean really bad! So I was in montebello and I had a brief minute to get an oil change. I Unilocaled it and found this place. All the reviews looked great, I was excited to go to a legit place to get my oil changed. All was well. I also saw this $ 15 off coupon for this place, so I was pretty stoked! I pulled up and asked the gentleman how much an oil change is, and said $ 39.99. I was like «oh, I get it… $ 39.99, and then they take the $ 15 off, so it’s like $ 25. Still a good deal!» So I told him «great! I have a $ 15.00 off coupon.» He responds «ya… Um… I need to talk to my manager about that.» I was about to laugh at him and say what’s there to talk about? But I was kind and told him go right ahead. He came back and goes «we don’t accept that coupon here.» First thought– if I walk into any corporate store, like Macy’s and was going to buy cologne, and had $ 15 off and they didn’t accept, corporate would flip out, cause they are a LEGIT company. Second thought, if I wasn’t in a rush, I would have gave him my two cents about not accepting a corporate company coupon and left, but like I said, I needed the oil change bad. He offered to take $ 5 off instead of $ 15. I told him finish in 15 minutes and we’ve got a deal. He concurred.
THEN I walk into their office and what do I see? A sign that says Signature Oil Change $ 34.99. I was blown away! I was like Really?! You’re going to lie in my face that an oil change is $ 39.99, and «you’ll take $ 5 off»?!! Anyways, to shorten this story, I got out of there in 20 minutes… They were kind enough to take off $ 5 from the $ 34.99 price.
The other thing is that he says «your air filter needs to be changed,» which I know it does. So I asked how much. He says «$ 40, but I can give it to you for $ 25.» I passed on it. I just called Autozone to see how much the air filter for my car is and it’s like $ 14.
I wouldnt recommend this place to anyone. They seem too shady!
One star given for giving me $ 5 off the $ 34.99 price.
One star given cause they got me in and out quickly.
That’s it. Very likely won’t return (unless, God forbid, I’m in an urgent situation again, which I hope I won’t be!)
Stay away. Don’t be deceived!

Pretty awesome service! Alex provides pretty solid service and informs you about the fluids that your car needs, and is honest about the upgrades and price. Definitely the place to come for an oil change!

«Lube it or lose it!»
This Jiffy Lube location is great. They’re fast, honest & reliable. Of course they do try to talk you into getting more than your car actually needs, but that generally happens at any Jiffy Lube or oil changing place you go to. (Well any place I’ve gone to anyway!)
To be very honest though, I think the reason I like this Jiffy Lube the most is because it’s on the same lot as a donut shop! Yay! Oil change and donuts!!!
Giving it 4 stars though because it’s a bit annoying to have to constantly tell them «No Thank you» over and over for the multiple services they keep offering to you while you wait for your car to be ready.

I came here to get my oil changed a while back, and the experience I had here was really great. I don’t recall the name of the guy that helped me, but he was real professional. I told him what I needed, he gave me the price and the oil change was done speedy fast. They have a waiting room with tv and coffee. He didn’t pressure me to buy any other service. Customer service here is above average and so was their work, very clean. I will recommend this place to friends and in the future I would return if I’m in the area.

No pressure corporate oil change they will use a computer graphic to show you what your car needs based on mileage. They did not use scare tactics to purchase more services. Check your auto records. Oh they honored my with Internet coupon $ 10 off my bill.

the guys at this location put a $ 40 filter in my car that was the wrong size. it was way too big. they shoved it in and charged my anyway. i didn’t find out until the next oil change. my new mechanic said they really pulled one over on me. never again!

When I ran a search for jiffy lube in my area, for some reason google thought that I was looking for online sex shops.
Yeah, umm, no.
Wrong kind of lube, google.
This place is the closest to my house and since a buddy of mine lent me a car, I thought I’d get the full service to fix it up. I changed the oil, got the transmission fluid flushed and the whole shebang.
These guys are quick, friendly and seem pretty honest.
The end.