Windsor

It’s because of an employee named Suzy or Susie (not sure how she spells it) why I’m giving this one 5 stars. I went in months ago struggling to find a bridesmaid dress for my best friends wedding. She was so amazing & helped me even when the store was crazy busy & I ended up buying a dress that I loved. & That wasn’t easy for a bride who knew exactly the look she wanted.
Just went back in a few days ago & again seemed like they were pretty busy or short staffed possibly both… but guess what? Susie to the rescue again. I thought I recognized her from months before…& once again, was SUPER helpful, SUPER polite & sweet. She needs a dang promotion because that girl rocks! She got me everything I needed & even in times of craziness in the store had a smile on her face.
Great customer service is hard to come by these days & im not one to Unilocal much, but she deserves some praise. Thank you thank you so much Susie for all your help & hard work! You’re amazing!

I love this store! I enjoy coming here and seeing all the pretty new fashions, the prices are fair and the staff is helpful as well! I love Windsor :)

Brought an online purchase to return at this location. The girl who helped me was very sweet — my item shipped without a barcode receipt invoice but I printed out my email confirmation & she told me she would honor it for me. Definitely kept me from wasting a trip. :)

I’d give it a zero, if that were an option. Staff is unfriendly and unattentive. They’d rather be chatting by the cash wrap than helping customers. I’d rather pay more for a dress at another store than to spend even one dollar at this one.

Windsor is normally a spot I don’t frequent because its usually pricey and I usually can’t find anything. HOWEVER, a few days ago, Windsor was my savior!
I was in search of something to wear to a wedding coming up and it was literally the last stop. I had envisioned something specific but having not found it, I was settling on a nice black cocktail dress. Until I spotted what I had been searching for; a strapless black pants jumper… and priced just right! One of the ladies seen me carrying it around and asked to start me a room. She was very pleasant and complimented my choice but me having worked in retail for years figured that’s just the normal procedure.
HOWEVER, this young lady, Michelle, deserves a raise y’all! She honestly went above and beyond helping me out. I needed a belt to make the jumper look complete and she pulled a fabulous one. I told her the accessory color would be red and she pulled some red pumps to see how it’d look. She helped me decide what type of jewelry I should wear and whether or not I should have a headband on my head. It was just a beautiful moment in that dressing room. Haha
She sold me completely and I let her know that. We talked a bit once she rang me up and I could tell she loved her job/​fashion and she was a sweetheart and a cool person. She wants me to come back and show her a picture of the finished product and I told her I would. In my head, Michelle and I are friends now :)

This place is really good if you need a quick dress. However it is a bit overpriced =/​I feel as though I can get similar dresses elsewhere for a better price.. and the staff here arent very nice..