Triangle TV Service

Horrid service. Came out initially, diagnosed the color wheel as gone bad, replaced it, I go on vacation, come back to sit down to watch TV and the same issue is back but worse, I call Michael, he makes an appt, doesn’t keep it or call, I call again, he tells me he was sick, we reschedule, he doesn’t show, we reschedule for a Saturday, he then turns around sick again, we reschedule for this Saturday, typical he doesn’t call, text, smoke signal, nothing, just doesn’t show and doesn’t respond. I’m out $ 400 with an unwatchable TV. I will be leaving this same review on FB and contacting the BBB and filing a formal complaint.

My Samsung LCD TV stopped working this morning I contacted customer service and they recommended triangle TV service. So I contacted them spoke to the tech/​owner Michael and found him knowledgeable and knew exactly what the problem was. He recommended that since I live close by I drop the tv off to save the $ 65 charge to have them pick it up. After bringing the set in and paying $ 20 for diagnostics which I thought was a lot cheaper than any of the other repair places I contacted. I left the tv and went home expecting not to hear from them for a day or so. To my surprise by the time I drove home @20 min he called me to tell what was wrong, he had the part and need my ok to fix it! The price was good also. I agree and within 30 min it was done. It took more time driving back and
Forth than it did for the repair. I highly recommend them as they do fast and cheap repairs.

If I could give this place 0 stars, I would. Awful! Awful! Awful! I got their number through LG when our TV broke. They guy (who I could hardly understand because he didn’t speak English very well), came out and looked at our TV. He was not very friendly at all. He said he needed to get approval from LG to obtain a new panel. 3 weeks and many phone calls later, he has stopped responding to me at all. He referred me to call «the office» at his store, and gave me a number that rings and rings but no one answers and there’s no voicemail to leave a message. I contacted LG and they said he never requested a part from them for my TV! Unreal. We’ve been waiting on this guy, and he’s been doing nothing but putting me off. We will never use their service again. Be forewarned!

Woke up this morning and my television would not come on! I immediately started looking through TV ads to possibly purchase a new TV. Then I remembered that my brother told me about this place. So I gave them a call and Mike came to my apartment within 90 minutes to diagnose the problem. (The power supply was broken). Since they are an authorized Zenith service center, he said he would check to see if he would have the replacement part. He did! Less than 4 hours later my television was working like new. Couldn’t be happier!

Our TV stopped working last night. I called Triangle TV this morning. There were out to my home by noon and the tv was fixed by 1:30. The technician had the necessary parts with him. Great job!!!

We had a completely different experience than the other reviewers. Called them to ask if they would look at our Commercial grade Samsung 46″ TV with an overheating error message. Said they would be there in 30 minutes. coming from Montclair NJ to Denville. Showed up. Said exactly what the TV would need. Took the TV back to the shop. Called the next days stating that 2 of the 3 cooling fans had stopped due to dust accumulation. I instructed to replace the 3 fans. Parts in stock. TV returned that afternoon all for $ 200. Our other option was buy a new TV for $ 1200.00. We will call them again in the future

It is now Tuesday morning (appointment was on Saturday) and they just called me to reschedule my appointment. He explained that the reason they did not come to fix my TV was that the Samsung systems were down. Thats great: why didn’t you call me on Saturday? I left three voicemails with my cell phone number.