Habitat for Humanity ReStore

Wonderful place to find a unique home repair item or a piece of furnishing for the guest room. Love to shop there. Also, great place to volunteer.

I love this place both to shop and to donate. Staff is friendly and helpful. Can’t wait till June 18 for the rest of the store to be open…

Wow, has this place changed! The staff was helpful as they informed me of the changes that they are making. Looking forward to telling friends.

This place has gone from bad to worse. Over priced for sure!
It’s like they don’t care everything is just thrown around! The one in Azusa on Irwindale is way better I give them 10 stars

I’m not sure what type of «service» people are looking for, but its just a place where you dig and search for what you need. The Irwindale store is nicer and has better quality stuff, but this was closer to my home.
It’s a little messy, but for the most part its organized into sections. I found EXACTLY what I was looking for to start my project.
The staff greeted us and assisted at the register. Other than that, no need to ask for help. If something doesn’t have a price, ask the cashier. She is cheaper at pricing than people on floor. ;)
My projects are all industrial/​steam punk projects. NO PROBLEMS AT ALL!
I’m DEFINITELY coming back for more stuff.

Do not waste your time. They need to close the store. Poor, very poor service, employees gaggle in groups and cell phones. Employees always look angry. Greasy furniture and chaos at it finest. Walk in and out. This store is in such a depressed state that it needs a ton of Wellbutrin!

Picky people. Right away they said «item must be in very good condition and furniture must not be dirty or have stains»… before I had the chance to describe the item I was going to donate. They should be happy people are willing to donate stuff for a good cause and should repair/​clean whatever items they get to their desire once they get the furniture. It shows how lazy these workers are… they just want clean good items for a quick easy sell… anyone can do that!!!
If they don’ need my furniture (which is in very good condition by the way), I am certain there are many charities that will appreciate my donation regardless of what the condition may be. Do not donate/​shop here everyone!

A bad place to shop, a worst place to donate
Came here to donate a door and some other «too good to throw away» items.
They are extremely picky, and no, you can’t use their dumpster even though you spent gas to drive down to their store to give them stuff for free.
I see that Alicia C. wrote a review about a over priced, $ 100 door. That was prob the door I donated for free lol.

Number one problem is their hours!!! Really 10am to 6pm. The ladies that represent the business are very unprofessional. They stood at the front and talked openly and loudly about customers. GOSSIPING. The store WAS SO FILTHY!!! Trash overflowing, things thrown everywhere. I understand that some of the people that are there might be volunteers but I know there are paid staff that should CLEAN. The windows were so filthy that you can’t even see in the store without getting dirty. I can also understand not having a restroom for just walk in people, but for customers that may spend a good amount of time digging their way through trash should have a descent place to be able to relieve themselves or at least wash off the grime. I couldn’t imagine how disgusting the bathroom must be!!! If this is how Habitat for Humanity wants to be represented I would recommend people donate to a cause that care about their customers and potential donors. I honestly don’t think I would ever go back unless they have a complete change of staff and a complete CLEAN-​UP!!! If I do go back it will be to get pictures of the mess.

If I could give 0 stars I would. We came to Restore in Montclair to look for a wooden door and we did find exactly what we were looking for. However when we asked for the price, one of the men working there – I wish I got his name but I can describe him-​about 5’10 wearing sunglasses, a Lakers shirt and bad attitude said the door was $ 100. A little surprising considering where we were, but the worst part was when my hubby said «really, $ 100? I’m pretty sure they’re less at Home Depot» and he said «you can go anywhere you want. Here it’s $ 100. «
I know we are at a discount store but I’ve never had an experience like that before. We left and he had no problem losing the sale.
Please save yourself the trouble and go somewhere else. Horrible place.

A very wide assortment of goodies. They have building materials, plumbing and electrical supplies and some furniture. Well worth the trip.

I have to give this place a 1 star the place looks horrible, everything is all over the place. Understood that some of the items are used or new but some those items should not be donated. Items looked awful I think I will check out other RE-​Stores.
The staff is very nice and helpful but

I had five working major appliances to donate (and regretably still have three). When I first made the appointment for a pickup, nobody mentioned the machines had to be outside the house. So the driver refused to take anything and forced me to reschedule the pickup. After I put everything outside, they came back, but when I returned home from work, they’d only taken the washer and dryer, but left the refrigerator, freezer and stove. I called to get an explanation, but was put off and haven’t gotten a call back.
Not very professional in my view.

So the girl I spoke to on the phone was as nice as can be. She scheduled an appt for pick up between 10:30 and 12:30 on Saturday afternoon. I get a call from some dude at 1:30 who offered no apology for being late. He was suppose to pick up a medium sized fridge. He gets to my door where I’ve dragged out the fridge and says he can’t take it because apparently the inside isn’t clean enough. He didn’t even offer to wait while I gave it a quick clean. All he said was to call back at another time. Wtf? Rude, rude, rude and no social skills nor common courtesy. I would have appreciated being told that the fridge had to be spic and span with bleached before I wasted my Saturday afternoon waiting around! Don’t waste your time donating here. I’ve donated hours to Habitat for Humanity, but won’t anymore. I’ll donate time and moneys to other worthy causes instead. It takes one bad apple to ruin a bunch and this guy was it. You’re better off donating to your local Good Will or church.

While not my favorite of the Habitat stores, all is forgiven when you find something great for an amazing price. Our biggest finds at this location? We picked up some used corner kitchen cabinets here for a song for my daughter’s place (she needed storage badly and had no budget for «new»), and a wine refrigerator. Whether or not you come away with anything, it is always worth a look.

The Habitat for Humanity Restore in Monclair California is one of the 909’s best kept secrets. The store sells used/​new high quality appliances, furniture’s, fixtures, doors and other building materials. In my first visit I purchased a red lobster diner booth complete with table. Now I feel special because everybody wants to eat at my house. If that’s not enough ive seen a soda machine, washing machines, couches and vintage dressers. The staff is extremely helpful and will do their best to help you find what you need. If your a local college student this place would be perfect for some nice cheap dorm furniture. Do yourself a huge favor and visit this awesome store!!!