Gregg L Kassan, DDS

We just moved to the area, and based on other reviews I decided to take my 7 year old daughter to see Dr. Kassan to get a night mouth guard made for her teeth grinding. She had previously worn night guards due to grinding, but we lost her current guard during our move. Anyway the staff was quick to get us in for an appointment, we were on time, and then waited for 20 minutes in the exam room for Dr. Kassan to come in. He was talking and doing some paperwork right around the corner the whole time we were waiting. Not a good sign. But then he came in and seemed a bit abrupt when my daughter asked questions etc. I just assumed he was having a bad day. But then he proceeded to explain to me why he felt she no longer needed a guard etc., but that she did have 2 teeth that needed sealants. I should have trusted my Mommy instinct and walked away at that point, but no, I decided to bring her back for a second visit to get the teeth sealed.
We returned for the second visit a week later to the same service as before. Office staff was friendly and techs were nice, but the doctor lacked basic bedside manner with my curious and nervous 7 year old. Once again we were on time and put in the room to wait 10 – 15 minutes for Dr. Kassan to come in. During this time, my daughter was growing more and more nervous about the procedure (looking at all the pokey instruments on the tray etc.) She was voicing her concerns to me, all the while Dr. Kassan was once again doing some sort of paperwork right around the corner! I know he heard her concerns, but he still came in past the appointment time! This is where his bedside manner took a HUGE turn for the worse! He was obviously annoyed by her questions, answering abruptly things like «I’ve done hundreds of these sealants on kids! What I am doing is not going to hurt!» Then he started shoving stuff in her mouth etc., even though she was still very upset. During the procedure she pushed his hand away, and he yelled at her to «open up!» because she still had the thing that holds their mouth open inside. He was very visibly shaken and losing his cool. I would have pulled her out right then, but he was in the middle of the sealant and I was trying to keep her calm. As the dental technician walked us to the front she hugged my daughter and said «I’m sorry it got so stressful in there.» Once again the technicians are nice, too bad they work for a jerk! This was the 1^st dental procedure she had EVER had done and THANKS TO DR. KASSAN she’s now horrified of going to a dentist! UGH After 4 years of wonderful pediatric dentists, I fear this experience has ruined her trust. She left the office asking me why the dentist was so angry. I would NOT recommend this arrogant dentist for any child or adult for that matter. His bedside manner was atrocious!

Dr Kassan is a great dentist. My whole family has been going to him for years. His staff is really nice and organized. The office is up to date, modern and relaxing.