Gaudino Silvana, MD

Doctor gaudino is a nice lady. I saw her once and I liked her right away. Unfortunately I’m leaving this 2 star review for her rude and abrupt office staff. I’ve had a concern that I needed to see her again for for a pre existing condition and made an appointment, which was canceled by the office and rescheduled three times! I had asked if she could call me to discuss the issue I’m having and she does not do phone consultations. My patients are gone and I will find another doctor to see who can keep appointments that are made. Canceling appointments three times is unacceptable especially when it happens the same day all three times. I’m very disappointed.

The doctor is a sweetheart. And very knowledgeable. You feel very comfortable talking to her about anything! The staff isn’t very nice though. And you wait a LONG time

I have been a patient for years-​Dr. G is always friendly and staff is the same. Gina is great-​always has a pleasant tone and never makes you feel uncomfortable even when discussing stuff that is a little uncomfortable.

I’m not sure about the negative reviews on Dr. G. I’ve never had a bad experience with her or her office staff. I’ve gone to her since I was a teenager and will continue to do so as long as I live within a reasonable radius. Dr. G has always put me at ease during my visits. She is easy to talk to, professional, and knowledgeable.
Any interaction that I’ve had with the office staff has been pleasant and efficient. I’ve recommended Dr. G to several of my friends and they have loved her just as much as I do. Her office is clean, has sufficient parking, and is easy to locate.

Awful and lazy doctor. Would not provide me with diflucin when knowing I’m allergic to over the counter medicine for a yeast infection. And the staff is down right rude! Last time I was there she had me waiting for over an hour. Once she came into the room she was very awkward. It was a very weird and unpleasant experience.

I went here to confirm my pregnancy via a blood test and to check it out in general, since it’s quite close and Dr. Silvana had great reviews. SHE is lovely – open minded, kind, funny, and wicked smart. But the office staff made this an absolute no-​go for me. There was mass confusion over what I wanted when I made the appointment (with the intake nurse/​assistant going so far as to REPRIMAND me for not following their random protocol), a 1 hour wait, and then a call with my test results TEN MINUTES before they closed on a Friday afternoon. I missed the call and needed to wait all weekend to call back. When I did, I was put on hold for 10 minutes, shuffled around, asked repeatedly what my name was, and then snapped at that, «she was on the phone with an insurance company.» The woman relaying my test results actually said «I have no idea» in response to my very simple question, with no offer to ask the doctor or give me a call back with an answer. Dr. Silvana, I hope you get some better help soon – like I said, you are fantastic. But I have zero interest in being treated this way by your staff for the next 9 months.

I was referred to Dr Guadino by a friend but after reading the Unilocal reviews I was hesitant as I have been going to my Dr for 20 years but she is out of state. I called and the office staff made an appointment. They were nice nothing extraordinary. When I arrived again the office staff was nice. I would not say a wow factor by the staff or nurse although they were by no means rude. Dr. Guadino was awesome. She was thorough and spent time with me. The WOW factor came after I left and there was a discrepancy in a test ordered and billed. I spoke with Gina and she was PHENOMENAL. The person she needed to speak with was on vacation so she said she would call me back in a week. She followed up with me about 5 times. Keep in mind, this was not about a bill to them but to the lab. Gina was so responsive and I was a new patient. I was WOWed by the office staff and the level of treatment. I will definitely be back if I need to but of course the GYN is not a place anyone wants to frequent.

Absolutely awful doctor, awful staff.
She was recommended by a coworker. I had gone to this doctor twice previously for annual exams. Each year, she prescribed me a specific birth control pill.
This year, she suddenly decided that since I get aura migraines, I might be at a higher risk of stroke if I take this specific pill. She asked me to get a note from my neurologist saying that it was okay for me to take the pill. Fine, no problem.
The neurologist sent a note within the same day as my appointment with Dr. Gaudino. I called her office the following day, and confirmed with her staff that she had indeed received the note.
The staff said she would then call in a prescription for my birth control.
I checked with the pharmacy that night. Nothing.
So I called the staff again the next day, and again, they said they had the note and would definitely call it in.
I checked with the pharmacy the following morning. Nothing.
This was the day before Memorial Day weekend. When I did not hear back from her by Wednesday of this week, I assumed that she was not going to fill my script and took off of work and went to Planned Parenthood to get a script for my birth control. This was a huge inconvenience for me but it had to be done.
Today (30 May — 9 days after my appointment), she called me to tell me that despite the note from my neurologist, she does not feel comfortable writing me a script for the birth control. I told her that she should have called me a week ago for this, and she had no response other than to «go see another doctor who probably won’t care about the migraines».
DO NOT go to this doctor. She should have outright told me she did not want to prescribe the medication, not asked for a note that she knew she would never use. She also should have told me this immediately. It was a waste of time for me and my neurologist. Would not recommend her to anyone. I am only grateful that I had enough of my prescription left that I was able to get to Planned Parenthood and get it refilled, otherwise, I would have been stuck without it for a month. They do not do their jobs.

The Dr is a darling, but that office staff is a nightmare. They are the worse via phone. I went to this Dr because of the good review on Unilocal.When we went the staff was great and this was a Saturday, Monday I called and was like WTF happened. Mind you, this Dr shares an office with another Dr, so it may be the others dr’s staff that is rude, but still as a patient i shouldn’t have to deal with this. I was rushed off the phone and no information was given to me. I was so mad, I had to calm down and call back the next day. Lucky I got the same woman I dealt with that actually works for Dr. Silvana. She was happy and helpful. In short you will wait on hold forever, you will be rushed off the phone if you ask more than 2 questions, you will not get any reminders about follow up visits and i don’t mean for the following week, i mean 3 months off, they don’t take cards, and they will not always call the pharmacy but want you to call and ask the pharmacy to call them. Sorry but there are too many doctors out here, to have to settle for this nonsense.

Although the doctor was very nice, the office assistants were not great. They rarely answer the phone, keep you on hold for extended periods of time and are not the most helpful. I was in a high risk situation and felt that the doctor was not as knowledgeable with the most recent medical advances in obstetrics. They also do not have a credit card machine which made the billing process through my insurance company much more difficult. After my first visit I decided to find a better fit…

Love love love this Gyno. She is the nicest doctor I ever met. She is the 4^th Gyno I went to because my past ones were weird or unprofessional or just had no people skills. I will be sticking with this one! Her office is super super clean and has a nice bathroom in the waiting room. Her staff is very nice too.

This review is more for the staff at the front desk as opposed to Dr. Gaudino.
Dr. Gaudino herself was very friendly and professional, and if not for her staff, I would be returning.
Her staff, however, is extremely disorganized and quite frankly — rude. My first visit was at lunch time, which understandably can be a busy time. The air conditioner was broken (it was about 90 degrees out), and although I had an appointment scheduled for noon, I wasn’t taken into the back room until 1pm. I understand that things happen but when I asked about an ETA the receptionist barked at me. Once in the room, I waited an additional 20 min just waiting for Dr. Gaudino to arrive. The staff should not have brought me back to sit undressed for 20 minutes, and it made me extremely uncomfortable.
I received a prescription for birth control, but when I tried to have it filled by Medco (my company’s mail order prescription drug plan), they notified me that Dr. Gaudino’s office would need to call it in directly and afterwards I would have it delivered in about 2 weeks. I called and spoke to a representative at the front desk, gave all the information, instructions, and phone numbers that they needed. 2 weeks later — nothing. I called Medco only to learn that it was NEVER called in! I called Dr. Gaudino’s office again — a different woman this time, and she apologized, said that the person who I spoke to was no longer there at the office. Okk… I provided her with the exact same information, instructions, etc. And just today I received a message from Dr. Gaudino’s office again — yet ANOTHER different person, saying she was told to call in the prescription but didn’t understand exactly what she’s supposed to do from there but it’s 3:55pm on a Friday afternoon and the office is closing for the weekend so I should call back on Monday. Firstly, it concerns me that this office doesn’t know how to call in a prescription. It’s for birth control, the same one I’ve been on for 4 years! Secondly, WHY am I having to deal with a 3^rd person at the office? And thirdly, WHY would you call 5 minutes before you’re leaving for the weekend when you had 2 full days to handle this and now I’m left without my birth control and my body is going to be all out-​of-​whack.
It’s quite unfortunate, because I did very much like Dr. Gaudino, but I am EXTREMELY disappointed with the office and staff — incredibly unprofessional, disorganized, and a complete nightmare.