COIT Cleaning & Restoration – Los Angeles

I’ve used coit on 3 different occassions. For the most part I have been pleased with their work. Recently, they picked up an area rug that cost me close to $ 1000. When the rug was returned it was damaged. The stitching of one of the edges came off. They delivered it this way!!! We had the technician take it back. In my initial phone call with the manager he assured me the rug would be returned «better than when you bought it». Unfortunately, not the case. The stitching was the type of work I would have done at home with a needle and thread. Still waiting to hear from COIT about my rug. No comunication since Saturday and it is now Wednesday. Very frustrating!

Had them here twice, first time they did it we noticed that the two marks and only two marks we had on our carpet were still there (our house is very clean and carpets look brand new, the only reason we wanted a full cleaning was because our baby just started to crawl) they came back the next day to re do it. The marks were gone but when the carpet finally dried it was crunchy. We thought we just had to wait for it to soften as we walked on it. It never felt the same as it did. We had Zero Rez come out to clean our carpet after a friend (with super soft carpet) recommended them and it is so clean, soft and fluffy. Looks and feels brand new.
So… I would say if you want crusty carpet and you don’t mind they don’t really clean well they are a great choice. If you want soft and clean I suggest you keep looking.

I’m back. Carpet and tile were cleaned yesterday and I’m over the moon. Everything turned out beautiful. The young man who came to our home really had his work cut out for him. Our carpets hadn’t been professionally cleaned in at least 10 years, shame on me. Anyway, he disconnected the sectional, moved just about everything that physically could be moved, being that it was just him and commenced to treat the stains. I couldn’t believe how quickly he got everything done. The tile came out great. What i thought was a dark chocolate colored grouting turned out to be a lovely creamy beige. I wish I had gotten his name — he told us, but I forgot. Anyway, he paid special attention to corners and others areas where you can’t get it properly cleaned unless your on your hands and knees. Being of the elderly persuasion that’s not something we are likely to do since we’d never be able to get back up.
A big plus was about an hour after all the cleaning was done and the young man left we noticed that my husband wasn’t coughing or sneezing. It’s now the next day and surprisingly my husband’s allergies seemed to have disappeared.
I’m looking forward to our area rugs being returned, that will be in 10 days. I’m confident they will look terrific. So all I can now say is — don’t mess about looking for another carpet cleaning company. This is the company to go to. I’m thinking next month I“ll have them come back and clean my upholstered furniture.
Coit — you’re terrific and a huge thank you. By the way, I’m an extremely critical sort of old gal so this post I wrote really does mean something.

Coit Cleaning came out today to clean our brand new reclining sofa and love that just happened to only be 10 days old, our 1 yr old female tortie just had to christen. So the techs Rudy and Wade check out the furniture, very professional by the way. Rudy gives me the estimate fare and reasonable, it’s to treat the urine stains, clean both pieces and spray a protective solution on. Took them about an hour, I’m totally satisfied with the job they did, put down heavy clothes to protect the floor. Now waiting for the furniture to dry (about 24 hrs.), so this will be a 2 part review, the next will be how well the solution eliminate the the urine smell.