Claim Jumpers used to be what Sizzler used to be in the late 80’s. The place to go in celebration of something. This place used to be GOOD. Nowadays it seems like they have kept their prices but abandoned their quality of customer service and food. First of all. The lobby was empty we walk in and i have to get one of the 4 ppl at the counters attention. They take my parties Number, didn’t ask for name assuming i was being seated right away, I didn’t mine that they didn’t write anything down on their pad. Well 2 minutes pass no direction. So I sit down. People start coming in, I notices they are being seated right away… OK maybe because we are three and they are being seated in a 2 ppl seater table, and we are a party of 3. Well another 2 more parties get seated, this time parties of 4’s. I was pissed. Sorry but i was starving. I went to go ask if we were ever going to be seated–«OH I didn’t know you were waiting to be seated???» WTF lady you just saw me give the number of my party to the other dumb ass standing right next to you. Luckily for them, my husband is a saint and I didn’t want to embarrass him. I took a deep breath wanting to walk out. They get two stars for having a nice waiter and decent complimentary bread.
Jason J.
Classificação do local: 5 Pasadena, Los Angeles, CA
Just finished dinner with my family and it was very satisfying. The service was good and we never waited too long for anything. Our portions were large enough that not one of us could finish and in turn each left with a doggie bag. The food was also delicious and priced affordably. Claim Jumper is one of our favorite local restaurants and can’t wait to go again.
Travis T.
Classificação do local: 3 Hesperia, CA
The service was slow as they had only 1 server assigned to out large party section. The portion size and presentation is greatly reduced since the last time I was here.
Sandi D.
Classificação do local: 1 San Dimas, CA
I visited this location twice. The first time service was EXTREMELY slow, I waited 20 minutes for a drink which sat at bar until I walked up and got it. One would have thought they were busy, but with only 4 other tables occupied I think not. If was a birthday in our party and we were charged for the «Free» cake. This past weekend we went back… why? For the same horrible service apparently. Our server was more in tuned to talking w the bartender and other servers than the paying customers. We waited 25 minutes for our bill, half or party had to leave, we waited. She finally came telling us to take our time… I definitely will not returning. Service is IMPORTANT to me, obviously not to Claim Jumper!
Michelle G.
Classificação do local: 2 Los Angeles, CA
We had great food service !! The bartender was horrible drinks took forever to come out !! She was talking to the same guy all night Instead of making drinks … The bartender was very rude and unprofessional !!
Monica G.
Classificação do local: 3 Alhambra, CA
Oh man, what can I say… Haven’t been to Claim Jumper in ages and its for a reason. I prefer to eat at non-chain restaurants and am not intrigued by large portion sizes which Claim Jumper is known for. However, a friend needed a space for a large group and this was the only place that was able to accommodate her. I do have to say the service was stellar considering the size of our group and we had zero problems in that spectrum. My complaint is that I could not find a single thing worth eating on that huge menu that would not contribute to a possible clogged artery in the future. And some of the dishes were rather pricey for the location and type of establishment($ 22-$ 25). I ended up getting a bowl of tortilla soup which was fine but once again the server did not listen to my request to hold the tortilla strips. I also had their version of the Moscow Mule and it might as well have been lemonade for all I know because I didn’t taste any alcohol. I won’t be returning to Claim Jumper for another 10 years probably so I will be sweeping this experience under the rug.
Rebecca H.
Classificação do local: 4 Los Angeles, CA
Summer was an excellent server. I remember 7 years ago coming here to this exact location and having only able to drink their soup because it was the only vegetarian option. Now flash forward to yesterday. They have a whole Vegetarian section which I really appreciate and feel like ALL restaurants should start doing this! I had the Packed potato with an assortments of different veggies and melted cheese on top and it was actually good enough for me to finish everything ! We had the happy hour Mule and it was delicious! The only thing i would complain about is that they probably need a little bit more air and it would of been perfect.
Fallon R.
Classificação do local: 2 Orange, CA
Service — Good Food — Good Refillable fountain drinks — Yes It would be hard for me to justify chain restaurants, like Claim Jumper, to be above 3 stars just because of the foodie competition they have with other restaurants. I would say these type of restaurants were the pioneers of the restaurant business. In any case, this would the highest most 3 stars if that matters at all. When I first came here as a child, I was amazed at how big the food was. When you see that steak of that enormity, you end up thinking places like this is the best of the best, by the pure fact that you can haul that much food in a plate. Nowadays, America has made that size a standard. I go here with my family to cater to their personal needs. My parents like to modify their food to their liking. I think they steaks are good, but they are nothing like premium steakhouses like Mastro’s. I would even give a better nod to Outback steak out. I do like their clam chowder whenever I do go. A big bowl of comfort food. Their theme is timeless and nostalgic because I’ve gone here time after time when I was a child. I hope this place never goes away.
Vivian V.
Classificação do local: 1 Rosemead, CA
Going here for the past 6 plus years. Management seems to change quite frequently. Well now it seems that management and service had become worse. Have not been back since 2 weeks ago. 1 ordered 2 drinks took at least 10 minutes to get 2 ordered 3 appetizers… waited 30 minutes then decided to cancel with the manager. there were no apologies or questions. Just saw a bunch of wait staff in the front complaining about a lot of things Sorry claim jumper… you used to be good and now permanently off the list.
Kimberly L.
Classificação do local: 5 Burbank, CA
Good food… good portion for couple, everything is excellent. Service is great, especially Cheryl! She’s awesome when your there ask for her, i guarantee she will take great care of you Definitely we will come back!!!
TT H.
Classificação do local: 4 Monrovia, CA
This review is for the Sunday brunch buffet. We were quite pleased with the selection and quantity. Carving station, full salad bar, tortilla soup, dessert station, waffles, pancakes, French toast and other breakfast items. Price was just right. $ 10 for kids and $ 20 for adults. Would like to have had more fruit. All they had was watermelon and peaches in syrup. All in all we would go again.
Danni R.
Classificação do local: 1 Pasadena, CA
This place has gone so downhill! Save yourself the visit! I am so disappointed. I have not been here in years and I wish I would have stayed away! We get here on a Sunday afternoon and the place is mostly empty. It took forever to get our food and once it finally came on of the orders was wrong(beef instead of chicken) and my fries were old and greasy. Management was a joke. I will never come back! All of these bad reviews are completely true!
Lauren A.
Classificação do local: 5 Covina, CA
Loveeee this place!!! Came here back in 2011 during my friends interview and ordered a salad. The croutons tasted like corn bread soo good! Since then I’ve been coming back every year. I signed up for the member ship. One time fee of $ 12 you get $ 25 on your bday to spend and a $ 25 anniversary gift. The food here is delicious! Always taste great and large portions. They also have really good dessert. The interior is very homey, and warm.
Jack N Mary Z.
Classificação do local: 4 Glendora, CA
I love going to any restaurant, where there is almost no wait to be seated! So, we(my cousin and I) were seated right away. Good servers, fast service, and good food. What I don’t like in any restaurant, is having to ask for extra napkins. We asked for extra napkins. …twice! Other then that, no other complaints.
Deanna G.
Classificação do local: 1 Arcadia, CA
I ordered the jambalaya pasta. For $ 17 I would expect they clean the shrimp. I could clearly see the vein of shit. I had to throw it away. That’s disgusting. I won’t come back here.
Vanessa L.
Classificação do local: 2 Los Angeles, CA
I completely agree with Christina G. – Claim Jumper serves up overpriced, mediocre food but for some unfathomable reason remains quite popular. My fiancé was treating his mom and brother to brunch as a birthday/mother’s day present, and we came here because they had already mentioned it. The buffet brunch served on the weekends is $ 17.99 plus additional for drinks(about $ 3 more for coffee). Right here they lose a star because what buffet brunch charges extra for drinks? Most places are building the cost of endless champagne into their buffet but not CJ. The food itself was pretty awful; much was cold, bland, and overcooked. Eggs Benedict– lukewarm, egg overcooked, mushy English Muffin, bland, stingy on the ham, with a sad, tasteless tomato Sun dried Tomato Quiche– the best thing I ate but still average. It had flavor(salt), probably because of whatever cheese they used and large chunks of sun dried tomato that for some reason was kind of mushy and similar in texture to the egg and cheese surrounding it Sausage– decent Country potatoes– one of the worst offenders. Overcooked, shriveled, almost cold, and bland Biscuit and gravy– salty gravy with a small, dry biscuit Strawberry-stuffed french toast– fried, very fried. I was hoping for real strawberries inside but it was stuffed with some kind of cheap strawberry cream cheese filling. Not very good French toast– better than the stuffed variety. Thick slices of bread. Wished they were a bit more moist Dessert bar– average. My fiancé said the blueberry muffin was very dry. The best things were the piece of cake(could’ve been a brownie) topped with chocolate frosting and walnuts and the sugar cookie. While the waitresses were friendly, the service also could have been improved. There were delays with the drinks and the refills were infrequent. Dirty plates were often on the table for quite some time before they were picked up, although one plate I finally left on an empty nearby table in exasperation was picked up very quickly somehow. This meal was a waste of money and probably represents my last voluntary trip to Claim Jumper. The only thing good about them is the mother load cake but I can make my own thank you very much.
Christina G.
Classificação do local: 2 Arcadia, CA
I don’t get why this place is so expensive for such mediocre food. Or actually, less than mediocre. I used to come here quite a few times when I was younger, but I don’t remember anything from my childhood. I recently just came here a few weeks ago and I seriously do not understand why people come here. It’s just like those other American chain restaurants, not yummy and they’re pricey. I got the fettuccine Alfredo with mushrooms and spinach. This whole dish cost $ 17! Wow, extremely overpriced for such a small plate of noodles. There was a lack of flavor and barely any sauce. I had to ask for more Alfredo sauce on the side. That made it taste a little better I guess. I feel like I could have made better pasta at home with the canned Alfredo sauces you buy at the supermarket. It also comes with soup, side salad or one trip to the salad bar. I chose the salad bar which I liked because the plate was really big, so you can just put as much stuff on your plate as you want. Their dessert is pretty good though, we got the wannabe pazookie thing. It’s chocolate chip cookies with vanilla ice cream on top. It’s drizzled with Carmel, chocolate sauce and sprinkled with mini milk chocolate chips and white chocolate chips. I don’t normally eat chocolate, but I tried to eat around it.
Drew C.
Classificação do local: 2 Pasadena, CA
Food isn’t bad, I’d give it around 3.5 stars or so. Service on the other hand… depends on who’s serving you that night. I’ve had the misfortune of being served by Huan on multiple occasions, and I have to say it is quite awful. He took forever to bring our drinks out and even longer to take down orders. During the middle of our meal we needed some hot sauce so we waved him down and it took him over 5 minutes to return with a bottle of Tapatio… Onto the food now. not bad. They now give you complementary bread. I got a trip tip roast which comes with mashed potatoes and grilled vegetables. The meat was ok, nothing to write home about. The sausage and pepperoni pizza is pretty standard as well. The spinach and artichoke dip is pretty damn good, however. Large parking lot, shouldn’t have any trouble finding parking here.
Richard L.
Classificação do local: 4 Los Angeles, CA
I never believe that I visit claim jumper second day in a row. This time is for the veteran meal promotion, which they offer selected entrée to all veteran a day before the actual veteran day. It was Monday, oh boy the line and wait is over a hour. Just a day before, the other claim jumper it was half empty in Sunday night. Claim jumper were very generous to veteran, they offer good selection of their famous entrée. I got the salmon and my friend order the chicken pasta. Her pasta quite creamy but the pasta is just so so. The salmon I order was excellent. I think they reduce the portion size for the veteran meal. Regardless it was still delicious Our waitress was friendly and attractive. Wish I can said the something bout the interior, just like other claim jumper. This felt like you eating in a restaurant in a park resort. Very American and old fashion as well. The coolest thing is that each entrée for veteran has a American flag toothpick. How patriotic is this. Thanks for Claim Jumper to offer this great meal to Veteran.
Joerg B.
Classificação do local: 5 Kent, Vereinigtes Königreich
Det is zwar jetzt schon né Weile her, aber is mir gerade wieder eingefallen. Vielleicht deshalb, weil ich gerade über Fresstempel schreibe. Das ist so né Art Therapie momentan. Mach gerade né Diät die ersten 15 Kilo sind weg und jetzt kommen die restlichen 15 Kilo dran. Deswegen schreibe ich gerade über Fresstempel. Das ClaimJumper ist einer der besonderen Art. Wir waren da zu viert, Geschäftsreise in California. Ist’n prima Bau im Stil riesiges Blockhaus. Würde sagen, die bedienen da locker mal 300 Leute. Und der Laden ist abends IMMER voll. So mit 30 Minuten warten an der Bar und so. Klasse Einrichtung, Stimmung ist gut. Ok, wir sitzen. Das Restaurant wurde uns empfohlen, weil wir gefragt haben, wo wir mal gut und vor allem viel amerikanisch essen könnten. Wir sind alles gute Esser. Sehr aufmerksamer Service wie das bei den Amis eben so ist. Die Karte ist beeindruckend, vor allem die Gewichte der Steaks. Das kleine Damen-Steak kommt umgerechnet auf 550 Gramm, das T-Bone-Steak auf ca. 1200 Gramm. Ja, in Worten: Eintausendzweihundert. Ich seh schon, das Schicksal nimmt meinen Lauf. Ich kann nicht anders und bestelle das T-Bone-Steak, dazu eine Baked-Potato mit Sour-Cream und einen Cole-Slaw. Aber wir müssen uns ja aufwärmen und bestellen einen gemischten Vorspeisenteller. Einen für jeden von uns. Die süße Kellnerin schaut uns mit großen Augen an und fragt: You guys are here for the first time, right? und überredet und zu einem Vorspeisenteller für alle von uns. Etwas beleidigt akzeptieren wir. Was denkt die Kleine eigentlich für uns. Wir sind echte Germanische Kerle! Allerdings recht magere, wenn ich mich so umschaue. Ich bin gespannt. Wir sind satt. Nicht nach dem Essen, sondern nach dem Vorspeisenteller. Für eine Person. Für uns vier. Das T-Bone-Steak kommt. Die Kartoffel auf einem separaten Teller, der Cole-Slaw auf einem weiteren. Ich bin geschockt. Die Kartoffel ist die größte, die ich je gesehen habe. Ich wußte gar nicht, dass sowas geht und rechtlich zugelassen ist. Sour-Cream ist reichlich vorhanden, geschätzte drei Becher. Und soviel Cole-Slaw mache ich zuhause nicht mal für 4 Personen. Das Steak ist umwerfend. Riesig wie erwartet, perfekt gebraten und geschmacklich der Hammer. Am Nebentisch kommen gerade ca. 10 Kellner zusammen und singen ein Ständchen. Als die kleine Süße zu uns kommt und die nächste Runde Bier bringt frage ich sie danach. Das sei hier so, wenn einer den Teller leer ist. Wir sind schockiert. Sowas kann man leer essen? Trotzdem: Wir sind uns einig und wollen es versuchen. Hoch motiviert machen wir uns an die Arbeit. 1 Stunden später. Wir stehen draußen. Gerrit übergibt sich gerade unappetitlich in die Büsche. Ich beneide ihn und stelle mir mein Leiden heute Nacht vor. Ich habe übrigens untertrieben bei der Vorstellung! An unserem Tischchen wurde kein Ständchen gebracht. Sonst aber schon des öfteren um uns rum. Wir Germanen haben hier mal wieder völlig versagt. Aber schön war’s trotzdem!