Zersen Flooring Inc

Zersen Flooring provides excellent customer service working with your schedule to provide free measurements, timely install, and well trained assistance with picking out your flooring. Picking out flooring can be overwhelming, timely and expensive so it is important to trust the organization. I can honestly say I trust Zersen Flooring’s expertise and quality better than anyone else! They also give back a lot to the community that supports them as well. Overall a great family owned business that j would highly recommend. You won’t be disappointed!

I have worked with Zersen Flooring on multiple projects for my two homes and found them to be extremely knowledgeable and helpful. Recently they installed some new bamboo hardwood floors in my home. I felt the staff went above and beyond to find the flooring that best fit my needs. In addition, the owner provided me with a free measurement and estimate for the flooring I picked out. The job was done quickly and the flooring looks great! I hosted a party last weekend and received multiple compliments on my new floor! I recommended them to my friends and will surely use them in the future.

Knew I should have walked when I didn’t get that hometown feeling while shopping there. If I want the general direction things are at I go to big box stores (to explain the hometown comment). Purchased a good amount of flooring, they ordered it since they stock almost nothing. Took forever to receive the order. Picked it up and as usual had a full, unmolested box left. Called to return (expecting to be charged a restocking fee whatever that means other than more $ in the stores pocket) to my surprise they don’t accept any returns PERIOD. Didn’t care for the employees, really don’t care for their store policy. Will shop elsewhere for my kitchen floor and living room carpet. Just bad business. I give a business one shot, do me wrong it’s so long. If they read this they know exactly who I am. Shop elsewhere.
LOVE THE RESPONSE FROM THE OWNER 10 MONTHS AFTER I REVIEWED. That would make it 11 months after I purchased flooring. LMAO