Keybank

First of all, i am new to monroe and chose to open an account at key bank because my partner had been banking there for 8 years and it seemed convenient. The lady that sat with me and signed me up was very friendly and sweet, however the friendliness stopped at her desk. i next was redirected to the front tellers to deposit my check and sign for a debit card. the tellers seemed like they had more important things to do than help customers. NO interaction. NO conversation. NOT even a smile. on my next visit i arrived in the lobby to cash a small check for 70 dollars from helping at my partners winery a few hours. first of all i was the only one there and it took the teller almost a full minute to finish playing with papers and then look up at me; can i help u was simply a painful expression on her face .but without the words. zero communication. however she did tell me she couldnt cash my check because im new and dont have the 70 dollars to cover it if it bounces. she didnt even offer to give me half ?? she just kept stalling and finally said i can hold it for 48 hours and then u can have access to it. 70 BUCKS! from a corporate well estblished company? i left only to walk right back in and completely close my account and let her know ive never been treated so second class at any bank until that point. of course then she felt awkward and said we can talk to the branch manager and try to get it cashed anyway. too bad her first two impressions ruined my will to stay as well as return.