Evergreen Orthopedic & Fracture Clinic

Office staff was able to get me in quickly, which was appreciated. I waited over an hour to meet with my doctor, which is no big deal in the long run because I understand that stuff happens and appointments run late. However, my major complaint is how insanely difficult it is to get the scheduling process for imaging exams taken care of. My insurance requires authorization for MRI, the authorization was approved by the ins company, I was given the authorization code, an insurance rep three way called the imaging office with it as well, and still, no one can schedule me because they want a particular person in the office to give them the exact same auth code that I was given.
Huge hassle. I have worked in the medical field for over 5 years, so I truly understand that every office has their own way of doing things, but this is ridiculous. This is the hardest time I’ve had scheduling any type of appointment — EVER. At this point I feel like I should just go to the ER and request an MRI seeing they make it dang near impossible to schedule in an outpatient setting.
Good doctors here, so don’t let this scare you off. But do yourself a favor and bypass the imaging center downstairs and go to another outpatient imaging center with your order in hand. You’ll save a lot of time and headache.

I just had Dr. Swenson for a Clavicle repair… from a snowboarding accident.
Getting an appointment was no problem, and the appointment was on-​time when I got there.
The appointment was not long but covered what needed to be covered… an official diagnosis, a quick follow-​up of the injury, my options (surgery or self-​heal), and a prescription for pain medication. When I selected to have surgery it was quickly scheduled for the next day, I was given all the information I wanted about the surgery and what to expect, I was then directed to the hospital finalize the scheduling and provide my insurance info.
Dr. Swenson did the surgery and thus far it is a success. My pain is down, my movement is up, and every day feels better. I am out of a sling in less than one week and I have plans on snowboarding less than a month after the surgery!