I have used their services twice. The first time when I had a washer overflow, dumping 25 – 30 gallons of water on my new laminate flooring. Brian was very responsive, explained everything he was doing and got all the damaged, wet flooring, padding and baseboard torn out and removed within 12 hours of the flood. He came by daily to check the moisture levels and the fans, heaters & dehumidifiers. Very thorough and a pleasure to work with. Unfortunately I had a pipe leak recently but fortunately I knew who to call. It was late Sunday evening and he offered to come out immediately. I could see it was a slow leak so waited until the next day. He said to call– even in the middle of the night if anything changed. Once again– excellent, quality service! He brought all the necessary equipment, found the source of the leak and did all the clean up. I would recommend to everyone!