COMPLETERIPOFF!!! I’m not the kind of person that writes reviews but I felt it was necessary to warn potential customers. Save your time & money… Long story short — I brought in a number of items to the Monroe UPS Store. They went through the steps they take to give me a price on packaging and shipping. I was shocked by the price they gave me! Based on past experience, I knew it couldn’t cost that much… I mentioned to the owner and his employee that I’m looking to ship my items at the lowest price possible. He responded that this is the lowest price possible. It just didn’t feel right so I decided to take my larger items to the Spotswood UPS store where I’ve previously shipped things from… pricing there seemed to be fair and I was greeted and treated well. Turns out my suspicions were right — I was told that my items were going to cost ½(Half) the amount I was quoted from the Monroe Store. Even after this happening to me, I decided to give the Monroe Store one more shot due to the proximity of the store to my home… Same thing happened. I’ll never go back to the Monroe UPS Store. Oh and by the way… Monroe makes you fill out paperwork in order for them to be able to process your shipment and doesn’t provide you with a proper receipt and tracking number immediatley after payment…(this is antiquated and the Spotswood store doesn’t do this) I am in no way affiliated with the Spotswood UPS Store — I’m just a customer with 2 different experiences with stores owned by UPS.
Valerie C.
Classificação do local: 1 Monroe Township, NJ
I mailed a small hardware to PA with the slowest delivery time. I was charged $ 19.60. I was not given a receipt. Later on I start to suspect the price. Because in the post office it is around $ 5 $ 6. This is not the first time I was charged almost $ 20 for a small item.
Scott S.
Classificação do local: 1 Monroe Township, NJ
I received a warranty replacement phone through Verizon Wireless. The return instructions in the box said to affix the new shipping label on the same box the new phone was shipped in and then drop off at a UPS store. I chose the one close to my house at the Concordia shopping plaza in Monroe Township, NJ. When i handed the box to the store owner he stated that he could not accept the box because it had Fed Ex written on the box. I thought to myself that maybe I read the note wrong and i was supposed to go to FedEx, but the store owner told me it was a UPS return label. I showed him the Verizon return instructions and he got very upset saying that this is a Verizon issue and he will not ship anything in the competition’s box. I was outraged. I asked what I should do and he said that I would née to purchase another box and if he couldn’t remove the label without damaging it I would have to pay for a new shipping label. I asked if i could use his Sharpy marker to cover the Fed Ex logo and he said he would still know it was there. He wanted me to pay for a new box. I called Verizon and they were very upset and they are going to escalate this immediately. I called UPS corporate and they gave me the complaint number for UPS store’s complaint department. I am still waiting for their return call. I was humiliated by this man and will never step in his store again and i hope no one else does either. I wonder how many people he does this to to try to make money illegally on? Note– I ran into a UPS truck and told the story to the driver. he took the package as is and laughed. He stated that he heard stories like this and other about this same store owner. He also said that UPS would take any box as long as there was no nudity or vulgar language written on it. He said they only look at the label. Thanks for reading and sorry about the long story. Scott
