UW Credit Union

I have been a UWCU member for 3 years now. Let me say, becoming a member here has been a revelation to me in banking. Not only do I feel fairly treated, but this institution straight up inspires feelings of LOVE and GRATITUDE for the quality of services they provide.
If you are used to larger banking institutions, then you are probably familiar with the many fees associated with your accounts as well as the impersonal service you receive. Prepare to be wowed at UWCU. You will actually feel like your opinions and finances matter. All of their policies and procedures are fair and even helpful. Say goodbye to feeling like you are getting screwed over. Say hello to feeling heard and appreciated. Great services, great customer service. That’s what UWCU offers!
The icing on the cake is their amazing mobile app, which has so many interesting bells and whistles that you can spend hours learning about how you spend your money and how you can make your money go further. Really above and beyond what even OTHER credit unions in town offer. This place is awesome!

UWCU is a phenomenal financial institution. In all my dealings they have always been straight-​forward and honest. Tellers are always friendly and helpful and their financial advisers are great at sitting down and distilling complex financial topics in a no-​nonsense manner. We have worked with Matt Deadman in the past and have been continually impressed.

I will admit they seem to have gotten rid of the snooty tellers and it’s okay.
The drive-​thru opens at 7:30a and closes at 6pm.
The lobby includes a kids play area, fireplace and computers like every other location except the Capitol Branch (no kids area) and State St. (no kids area).
I do prefer the State St. & Monroe locations as they maintain the same staff versus other locations that seem to rotate staff more frequently. In the end, I’m in and I’m out. Some things could improve with regards to loans and underwriting but I’m loyal, overall.