STS Tire & Auto Centers

Very disappointed with Terry. I had given him two chances and he did not meet my expectations. I had to get the brakes fixed for my X5 and he did a very bad job. I end up taking the car to dealership and found out that he lied to me and did not change the parts that he charged for. At another occasion, I wanted a flat tire fix and checked the price on the phone. Upon arrival I filled the paper work, he checked the car and did not tell me that the cost will be doubled. Typically people charge $ 10 to $ 15 for flat tire fix in our area and he demanded $ 30. When I mentioned him about his estimate, his answer was that you are driving Porsche, the price should be $ 30.

Mark and Terry were very helpful, love the new tires!

Very disappointed got my daughter’s car towed to them on a Monday all it needed was a new wheel. They said it needed to be ordered and would be there by Wednesday. Thursday came and still nothing. Friday not only did we have keep calling them nothing Friday had to get the car towed to tire barn. Never again

I’ve been coming here for about 20 years to service all my cars. The managers, terry and rich are awesome. Totally trustworthy. They will never do anything that isn’t necessary.

I was extremely disappointed with their service on two recent occasions.
Several months ago I brought my daughter’s car in for new brakes. Shortly thereafter she heard a schreeching and grinding sound when driving. When she brought the car back to STS she was told that the sound was normal. Eventually the grinding and screeching disappeared. I recently drove the car and it was not running smoothly. We brought the car to another mechanic and he replaced the brakes. He said that STS installed the wrong rotors on the front and the wrong pads on the rear. I did not bring the car back to STS because on another recent occasion I attempted to resolve a problem with them and they made no attempt to satisfy my complaint at that time.
The other problem relates to the same car. The car would not start because the gearshift cable «needed to be adjusted». When attempting to fix the problem, they by their own addmission, broke the gearshit. The cost to replace the gearshift, which they broke, was about $ 1,000. The initital problem reaapeared recently. When we broght it to the same mechanic who repaired the brakes, who had no knowledge of the prior episode with STS, he said that the cable was rusted and stretched and needed to be replaced. The car is now running smoothly and safely.
The cost to fix what had already been «fixed» by STS was almost $ 1,700. Short of taking them to small claims court, which I do not have the time or desire to do, venting on Unilocal is my best outlet.

Excellent shop. We were out-​of-​towners and Steve (was just filling in this day) took great care of us and our vehicle after stressful evening.

Came to have a leaky tire looked at. They charged us for a patch but clearly put on a totally different tire. All tires were Continental. Now we only have 3 and 1 Federal.

Had a flat tire and called several places for help. Sts took my car right away and made the repair less than 30 minutes! Price was better than most places too. I highly recommend this place.