The way it used to be, Dr. Frega took her time with her patients and not there to churn through as many as she can just to make money. She was there to help and listen, and was caring and compassionate. She actually adjusts and does not just use that pansy activator unless it is the only other option. The only thing I hate is when she does pressure points. It’s a necessary evil, but it can really hurt. The major negatives now… I called and left a message to make an appointment and she never called back. Maybe she called back at the wrong number… But now she has a personal firewall, «Meg», someone to answer the calls and returns calls, and does everything possible to keep you from talking to the doctor. Now the doctor is too supposedly too busy to provide personal service. That is too bad. This«Meg» also wanted me to tell her everying over the phone and relay this second hand to Frega and then relay the answer back to me. Unacceptable! On top of that, there was personal information that I wanted to talk only to the doctor about and this person wanted me to explain that to her. Talk about frustrating, trying to dance around personal issues because someone is trying to prevent you from talking to the doctor. It’s none of her freaking business! The doctor called me back and left a message to get back to her when I had time and I returned the call a few minutes later, only to get«Meg» again. She tells me the doctor is busy with a patient when I know that it is the doctors lunch break. Said it maybe be several days before she gets back to me. Hey«Meg», the doctor is not a freaking high ranking government official or executive that you feel the need to protect and screen calls. This is a doctor that was damn good at providing personal service that you are personally destroying. I don’t have a problem with the doctor, unless she is condoning this activity. The personal attention is why I went there. My search for a good, caring chiropractor continues…