Hertz Rent A Car

This place should get no stars or negative 5 stars.
Worst customer service ever. First he quoted for one price charged another. Asked why is it more and he said because there’s two drivers. Rented car for a whole week where total came to 348. Had to rent another week so purchased over the phone and price became higher for same amount of days. First he said 395 and instead charged 425. Next day I check my cc statement and I seen an extra 150 withdrawn. 150 for what? Don’t know what the 150 was for but before I could call him and ask business was closed. Calling now to find out. But he is rude, unprofessional, and a thief. Worst business to rent a car from do not waste your time.

What a dump. Ordered an SUV 3 days early. Got a filthy Hyundai Elantra instead. They could have cared less. Go to Enterprise down the street!!!

If I could give it no stars I would. I originally made a reservation with Bedford Hills but it was easier to pick up in Mohegan Lake so I called there and they said no problem they can switch the reservation and it would cost the same. I called back several days later just to make sure the reservation was correct. They told me that they had not yet switched the reservation but they would do it and «absolutely the price would be the same». Well when I got there he had not switched the reservation so they didn’t have the car I had requested. They gave me a car that had less than ¼ tank of gas, and charged me $ 86 more dollars. He was incredibly unhelpful and rude. When I returned the car the internet was down so I was unable to get a receipt so when I checked my bank statement two days later it showed an extra $ 40 totaling to an extra $ 125 than my original quoted price! Well I called up Hertz customer service and the woman told me the weekly and daily prices were different and she changed that immediately and gave me a refund.