Verizon Wireless

NEVER buy a Global Warranty Group warranty from this location! The customer service is atrocious. In order for you to make a claim it takes 2 – 3 phone calls. For them to process your claim it takes 5+ calls. Then in my case I was told they do not have a replacement phone, so they would be sending me a check. It has now been over 6 weeks. Despite making numerous calls, I am still being told it is being «processed». The only thing that has been done (quickly, I might add) is that they charged me my deductible, however I have nothing to show for it. Although, this warranty is not affiliated with Verizon, it was this locations choice to do business with this vendor, so I hold them equally responsible. This is my first ever Unilocal review. I am a very patient person, so the fact that I actually bothered to create an account and write this review should speak volumes.