Does not respond to issues or solve timely matter. Extorted to sign an addition two years or wouldn’t fix ac unit in commercial lease then increase rent on yearly basis. Not over using ac unit, usually ran at 78 – 80 and turned off at night. Ac repair guy said it looks like unit has been«babied» for awhile. Leak from upstairs tenant never fixed and have continued to have repair men put holes in ceiling, now have 3 uncovered holes in a commercial unit. Been going on for almost a year.