Real Property Management

Problems never seem to cease with these folks, SMH. My latest dilemma is their mistake on their on-​line payment system. My wife was given an account to use to log into and pay our rent, but the account has her name linked to a different property. Once again, we are getting the blame for the mistake and can’t get no help in correcting the issue. It seems the ONLY way to get results IS to post negative comments.

Rude, unfriendly, and slow. The owner had to get involved several times to get things taken care of. At the end of it all they claimed they didn’t get our notice and now that the owner has moved on from their company (rightfully so in my opinion) we have to discuss deposit issues because f their poor management.

This people are terrible!!! I have been renting from them for almost two years, not ONE time have I ever been late on the rent… and I just found out that I was turned down for a new place because this so called management company lied and said I had a history of late rental payments!!! I have all my cancelled checks and can prove I have never, ever, one time been late on the rent, but these douchebags lied just because they freaking felt like it.
Do not rent from these pricks!!!
If you own a house, do NOT use this company for your property management, they will eventually get some homeowner sued for their illegal tactics!!!

This place is a joke ran by the most unprofessional people that will do nothing about your problems because they honestly don’t care because they know no matter what they will keep your deposit. So we found a lovely home (so we thought) so excited to only come to find that it was only a NIGHTMARE!!! So we move in the winter it had a cozy fire place but hey it never worked and they wouldn’t fix it #2 BUGS EVERYWHERE #3 they lied about the features of the house #4 the plumbing was a joke took them 5months to fix #5 leaks everywhere #6 MOLD !!! #7 the people you have to deal with especially shermela she needs a heart and brain. Please people don’t go through them if you want a pleasant experience because it will just become a nightmare and youll just end of giving them your money and they will LIE ABOUT IT ALL.

I’ve lived in several rental units over the years and had experiences with many property management outfits. Without any hesitation, RPM is one of the best in Central Valley. For nearly 2 years, RPM has always been SUPER responsive to any problems. They have their own handyman team who handle most issues with ease. If you need a tradesman, RPM arranges everything and follows through with me to make sure I am satisfied. Frank, their GM, is very good about getting back to you and working with you until the problem is solved.

All I have to say is that we should have heeded the advice of prior posts when they said this place was bad. We agree that the management is really, really, horrible. I am a property owner and I had really bad experience with them.
The property manager Frank is rude and irresponsible. He always lies and never returns your email and phone call on time. The owner of company Abraham is even worse and has complete disregard for complaints and really could care less. In fact, If they cared, they would try to steal all your money from property owner or tenants by doing the «repair» using their own people, and then run away from their problems.
DO NOT TRUST THIS PROPERTY MANAGEMENT COMPANY… IT’S HELL. THIS COMPANY OPERATES IN BAD FAITH, WOULD NOT RECOMMENDED, DECEPTIVE POLICIES. I AM SO SURPRISED THAT THEY ARE STILL IN BUSINESS!!!

RPM is a horrible Property management company. EXTREMELY un-​proffessional. Especially Frank…
Let me start off by saying I am a Certified (HQS) Housing Quality Standards Inspector. Usually when I tell a prespective owner or property manager this they tend to get right. RPM DID NOT! It seemed once they found out they got worse.
I went to see a house three times… each time I was told I was meeting Frank and each time he sent someone else…1 time he sent someone who didnt even work for the company that had absolutlley no answers…
During the viewings and after several phone calls with Frank, my family and I agreed to move into the home, pending a bit maintenance and general upkeep of the property. ie spot paint scuffs off walls, fix crack in the seal of the sliding glass window, there was so much moisture in the window that it was white… I couldn’ see out of it. The was evidence of a leak in dining room, the ceiling vent in dining room was detached and on the floor, We asked them to replace the broken laundry room door, The AC felt like you had a fan on and it made a LOUD noise, holes in the walls about an inch in diameter from where Art was hung up from the last tennant, the fan over the stove was broken, the electrical plugs were not grounded correctly (fire Hazzard)…the carpets needed cleaning in some areas… trim the trees and bushery ect ect.
On the day we were supposed to do a walk through and sign the lease…5 days before we were to move in NOTHING was done… AGAIN Frank did not show up. IN FACT Frank hadn’t even spoken with the owners about the maintenace list… And once he did the owners REFUSED to fix ANYTHING! They stated that they had been burned before and once we move in, stay a few months to PROVE we were trustworthy THEN they would do repairs… WTF? Needless to say I didnt NOT sign that lease. I am now waiting on my deposit refund and my family and I have to scramble to find another home in 4 days because our notice at our current place is up on Sunday…
DO NOT RENT THROUGH RPM CENTRAL VALLEY… TERRIBLE TERRIBLE Customer services and a serious lack of proffessionalism.
THe only saving grace was Craig and I believe her name was Shannon they both did what they could to rectify this situation… It was a big fat NOTHING but at least they tried and returned calls in a timely manner