Petsmart

The staff in this store are always friendly. They were especially helpful during pet adoptions… they helped get everything I needed for my new kitty Gypsy. The store was very clean too.

I purchased a sweater for my dog at the Tracy location, passing through on the way home from the bay area. It unfortunately was too small so the next day I came by the closest location to my home, Modesto, to exchange it for a larger size. I was assisted by a young blonde gal at the front register. She was very adamant that I would not be able to return the sweater. She claimed that in order to return the product I had to be the person who’s name was on the receipt and have the original card. (Understandably, it was my fiancés debit card). I explained I was not trying to get a refund of any kind, I just was hoping for a larger size. She claimed that she «never knows when someone is going to pick up a receipt in the parking lot or out of the trash and try to go in and get money for the items on the receipt». Was she claiming I looked like a person that would do that? Probably not, but it sure felt that way. It might have come out wrong compared to how she intended it to, but it did not feel professional whatsoever. She ended up letting me exchange the sweater, but I feel it was just the principle of what was said. I don’t think that should have been said to a customer unless you were accusing them of stealing.

I always drive here from Turlock to groom my dogs, i love the fact that they have a window you can see your dog’s getting groomed, and Britany is the best groomer, my dogs always leave happy and of course mommy is happy too!

I mostly use Petsmart for their grooming services. The groomers here have been fantastic and we’ve been very pleased. The staff in the retail area are friendly and always have a smile and greeting when we arrive. I usually buy my Iams Natural pet food at Target because it’s less expensive, but if you are looking for any high-​end brands, they have a great selection here.

This store is always clean and bright and open. We have also attended training classes at this location with Diana. Our «fur son» is a 140lb Rottweiler hand full but training was tailored to our need.
Great store and Great staff!

Wow was I amazed with the service here. I recently just received my English bulldog puppy and need to get a start on all the basics before she came home. The staff answered all of my questions and would even show me where to find them.
I went back today to get different, more natural treats. When I got the the front desk Tonka (my puppy) was petted and pampered while I got my money ready. When the lady asked how were the treats I got just the other day? I said that she didn’t like them so we are back to try something different. Her responds-​” aw mahn, well did u being back the other ones?” I said no, I figured once they are open I would t be able to bring them back. She said well of course u can bring them back and anything else that doesn’t work for her as well. This is very pleasing because she is a new puppy and we are trying new things like toys, hair brushes ect. This will be my location from now on!

Dropped off my doggie here for a bath, the gals took their time with him, he was scared to go in for a bath… they were gentle and accommodating. My folks picked my dog up, they said he smells like a brand new doggie, clean and gleaming teeth… i’m happy with their service :)

This place is great. They keep the store really clean and well stock. Currently i have my dog enrolled in there training courses and Heather is great at what she does…

The staff is friendly and they have good sales sometimes. Great location. I wish they stocked prescription foods, like the McHenry store. I don’t like that they dont have a cart return area outside, yet they have plastic baggie stations to pick up your dogs crap with.

Amazing isn’t it how a review written one day after Karen G’s FTR is somehow lost??? Guess someone didn’t like it so must have flagged it and Unilocal in it’s infinite wisdom removed it. lmfao.
Anyway I frequent this store due to the fact that they always have the dog food that is needed for Cianna. In fact it’s the only food that she will eat. You know how that goes, female, fussy. :)
The staff here are always pleasant and willing to help a person when you can’t find what you are looking for, or, they always have some very good suggestions for alternatives.
They are always handy with the treets for your dog and they always have something nice to say about your pet.
Great store and terrific staff.
3 thumbs up

My husband and I walked in here with our four kids and our new puppy and said «HELP!» and the staff did help. Someone toured us around the store and helped us pick out some necessities for our dear little Charlie pup.
Since then I’ve come back to Petsmart a few times and each time I go everyone is friendly, the store is clean and organized, and help is there if I ever need it.
The only reason I didn’t give it five starts is because we bought a collar for Charlie only to find that we forked out much more than we should have for it when I now see them all over the place for just a few bucks! So, they seem like they’re a little over priced for some items.

Great selection of pets, toys and food. I especially love coming by to see the kittens. One of these days I’m going to fold and take one home with me.

We inquired about the dog training classes. The the woman who took our contact info was very nice and she assured us that the trainer was an excellent trainer however, we never received a call. We were pretty disappointed.

Clean store and friendly staff. I go once a week to stock up on kitty food for my cat Mar. If I have questions the staff is ready to help. The prices are the best in town. I also like the fact they have adoption days!

Love this new location! It’s closer to my work, so it is super easy to stop in and pick up supplies on my way home. The store is clean, well organized, and full of super friendly staff.
Recently, I began taking my puppy in for training at this location. I love that the training area is off to the side so the doggies don’t get to distracted. Even when we walk through the aisles we don’t get interrupted often. Cindy, on of the trainers, is AMAZING with the dogs. She really understands and take the time with us to make sure we understand the method behind the training.
Haven’t tried the grooming salon yet (our dogs are on file at McHenry), but it looks clean and how a grooming salon should.

Well, the new PetSmart on Sisk has finally opened. It is so nice to have a PetSmart closer to my home than the one on McHenry. The store is really huge inside. There is a lot of empty space towards the back of the store which seems kind of strange, but whatever.
This location also has kitties for adoption. It is different than the one on McHenry which has the animals in cages. This location has the animals behind glass. They had some really cute kitties when I was in there the other day. Meow!
Nice selection of pet food and supplies. My doggie loves how the sales clerks give her treats. Chomp chomp!