GHS Interactive Security

Signed up under false information. The idea of this alarm system is quite nice but if you start a business transaction with lies there is no way i am keeping the service. I was told we could cancel at any time and my money would be refunded from the portion of the month i didn’t use. Totally false. I called the company and they told me that is not true. I cannot cancel after the 3 days after signing the paperwork. I specifically asked if this was a contract and they said to not look at it as a contract. I didnt ask further since they assured i could cancel any time i wanted. They even went as far as suggesting we not cancel until after 4 days if we were unsatisfied. Of course after 3 days YOU CANT CANCEL. Worse of all they ran a Hard Credit check without our permission. I specifically asked «are you running the credit» they said «no its not a credit check, we just need to verify you aren’t lying about being the homeowner or your identity.» They came to our house late as it is and the techs didnt finish installing everything until after 11 p.m. They claimed it had to be same day installation and would only take 20 minutes. I wanted to give your company a chance but the lying is a deal breaker. Beyond disgusted!

A woman just came to my home at 9:45 PM ringing the doorbell. My husband answered and asked why she was doing her pitch so late and she acted as if it wasn’t late. When he let her know he wasn’t interested she offered to have her manager, who she said was across the street, come and talk to us. It was so inappropriate and, to be honest, a little frightening. Definitely will be looking into the laws on solicitation and what times are and are not legal. I doubt it’s legal to ring doorbells at almost 10 PM. If that’s the case, I’ll be making a formal complaint against the company.

Okay, but some of us, my neighbor for instance, have little ones, and their bedtimes are not 9:00. They go to sleep much earlier than 9:00 (or for argument’s sake, 8:50). You may be within the law, however, it still does not sell your product well or make the public really want to invest in your company. Trust me when I say the majority of people do not want you all to knock on our doors that late in the evening.

Some extremely rude girl came to our door at 8:58 at night! Our kids were in bed I opened the door and asked why she would knock on our door so late at night and she said it’s not late, I told her to leave and she said I don’t have to, I yelled at her to get off my property and she said it’s not my property I had to open my screen door and yell at her to get her to leave and finally left and she walked off cussing me out! I would never in a million years do business with this company! I will also post to anyone who has this company to quit it!

Some rude girl and guy came to my door today. When I asked them to leave, They were extremely rude and wouldn’t. She insisted in asking me personal questions. I told them there is a reason the NO soliciting sign is up. That is completely disrespectful that they noticed it but ignored it. I asked her to leave again and then shut the door. This company seems shady. I wouldn’t recommend this company to anyone. Why would you want to deal with people that are rude and disrespectful? This company is NOT welcome at my home!
Reading some of these reviews, it seems like they are trained to be rude jerks. That’s a horrible sales tactic management team… I don’t care that your sales team, (who claim Not to be selling anything, when they knock on the door) work hours are till 9pm. That’s rude too! No one should be knocking on anyone’s door past 5pm.
Who do you guys think you are? All I know is you are not welcome on my property.

horrible service. they put all sensors on bottom of windows so kids knocked them off.
they told me i could use alarm to turn on my lights. they wont let you cancel service and will charge you 3 years of service whether you have it or not. stay away from this company they are horrible.

Tried to cancel my alarm system with them and told me I had to either pay 1000.00 to get out of the contract or wait out the 36 months. The person I talked to was very rude and not will to negotiate.

Horrible. Very very unprofessional. I applied for this company and as I was in the waiting room filling out my application the gals in the office were very very unprofessional. I couldn’t believe the language these gals were using. Talking about how «express car washed sucks» and they were going to pay their bill and than cancel then (for all they know my dad owns the company) Conversations such as that regardless of their opinion should be had behind closed doors. There were females speaking loudly using extremely foul language. Needless to say, I walked out and did not bother interviewing for this company as I do not want my name or self affiliated with such behavior. Corporate needs to pay this company a pop up visit. Employee behavior is disgusting.

GHS came to my door last night, even tho I have a No Soliciting sign up. Why do I have that sign? I have twin babies and barking dogs.
GHS rang my doorbell, there goes one crying baby and barking dogs. I refuse to answer the door while battling kids and dogs.
GHS then knocks… u guys are persistent.
My husband happens to come up the walkway and points out the No Soliciting sign. They say they’re not there to solicite. They’re here to reposess the system the previous owners left behind.
When buying a house, title looks thru everything… previous owners didn’t leave anything, we don’t owe you anything!
GHS then tried to offer a promotion for an upgrade… again persistent!
As they walk to their black Subaru w/​red rims, the kid says they’ll send a technician out.
Show up at my door and I’m calling the police.

These guys knock on my door; ive already told them im not interested im tired being force sale. These people doesnt have any respect and no matters at all. Comparing my alarm to their alarm, what s waste

I like these guys. I give 5 stars. Why not? Just because they work late? I appreciate he ambition. Good luck guys.

I am pleasantly surprised and pleased with how well this ended up going! The installers were absolutely outstanding!!! They were extremely professional, nice and personable. They did an awesome job not only installing my alarm equipment, but also my cameras!!! Everything they did was perfect and outstanding. Thank you to Kyle, Josh and Dylan! They did an amazing job. Couldn’t be happier!!!

Seriously, this is getting very annoying. Im sick and tired of your «sales force» getting dropped off in my neighborhood at night, knocking on my door, ringing the doorbell and waking up my 5 month old baby at 7,8,9 pm. I have 2 no solicitation signs, yet that doesn’t stop you. I tell you im not interested, yet you continue to ask what kind of alarm system i have. Like im going to disclose that info to a stranger. Ive had at least 6 people come to my house in the past 2 months. Dont give me that crap either that they are just doing their job or trying to make a living. Not at 9 pm. Thats just rude and inconsiderate.

I do not appreciate having a person knock on my door at 9pm! So not good practice for Any business! Do not trust a company with poor business practices! 11÷9÷2014

Horrible business. They hire unprofessional, incompetent, and outright ignorant people, who have blatant disregard for the company’s (GHS) image that they portray. I would not and will not recommend this company to anyone.

Great service, Matteo was great, informative, and a friendly neighbor. The girls were also friendly and thorough with their information. Installation was quick, neat, as well as friendly and informative.

Excellent Demonstration of Home Secuirty! The representatives were knowledgeable in home invasion techniques. Installation was scheduled quickly cant wait to feel Securely Safe umm Yeahhhh

My husband and I are so happy David knocked at our door with information on GHS… then Mateo came in and closed the deal… Matteo had us at «Hello»… all the information and detail he covered were in simple terms, even my husband understood… Matteo is very compassionate about his job and making sure to fit the clients needs as well as aforbable. Rob and I couldn’t be happier with the peace of mind our family and home will be safe. Matteo so diligently had an installer the very next day and came by personally to make sure it was a smooth installation. So happy GHS knocked at our door. Thank you Matteo and David
Rob Hook

The system is really cool! I think that Tracy Vega and Jeramiah Parker were helpful in explaining everything about it. Overall the system was installed the same night and my home is safer now and it is wireless and there is even an ap I can use to make sure everything is good. I am happy

our rep guy Matteo was very good. I was a hard sell, having previously worked for an alarm company. Got a cool image sensor that knows the difference between a dog and a person.