First Choice Physician Partners

Go some where else. Surgeons are mean and not compassionate. My vet treats my dog better than how I got service. They take forever to fill forms for SDI and LOA. Get three opinions for any medical decisions or procedure you are going to decide on. Once you start process there is no going back. Fcpp start nice and talk like they know and act compassionate to your feelings and care; then like a bad dream the fangs of bad bedside manner come out.

It is impossible to call this office. It used to ring and at least go to an answering machine. Now it goes to an answering service that has no idea what goes on at the office.
It takes forever to get a prescription filled.
This has been an ongoing problem that has just gotten worse with the new answering service.
My wife is on several medications. She last saw Dr. Lam on 8−18−15 when he prescribed a medication for ongoing pain. This was supposedly sent to our pharmacy (same excuse we have heard over and over). We go to the pharmacy and the have not received anything. We call the answering service over and over and they are suppose to relay the info to the doctor.
Today, 8−27−15, I went to the office and they told me they would fax it again. I told them I wanted it in writing so I know for sure that I can get it filled.
I took that to the pharmacy only to be told by the pharmacist that it was written on the wrong type of prescription.
I returned to the doctors office and was told they faxed a new copy. I told them i was not going to trust that because I have heard that many times. I demanded to see the doctor.
When I saw him he tried to tell me that we just requested that medication today. I reminded him that he prescribed it back on the 18^th and we still haven’t been able to get it.
I told him his answering service was worthless. He agreed but said that what «they» are doing now. He said he the correction to the prescription he wrote was already faxed to the pharmacy.
He said he thinks our ongoing problems with prescriptions might be the fault of the pharmacy’s fax machine. NO, if it happened a few times maybe but not every time! Again I told him I do not trust that he faxed a correction and wanted it written on the correct prescription. His nurse was worried that the pharmacist might fill it twice now since she already faxed a correction. Seriously??? I cant even get it filled once!
He finally wrote another prescription and I went back to the pharmacy to get it filled. The pharmacist had the new fax and I gave him the new written prescription. I told him the Doctor accused the pharmacy for the problems and the pharmacist said he received this fax so he would have received all the others too if they had been faxed.

If it was last year, I would’ve gave 5 stars. Unfortunately, something changed? The doctors were great and friendly. However, for the past two weeks, I tried calling at different times and days but no one picked up. I left messages but no one called back. What happened?

Seeing Dr Quaid today for surgery on Monday .lets hope it happens. This time. She is a good doctor I am told. well mix up she isn’t in today. They made apt with wrong dr. See her tomorrow. At 1pm. wow does this really happened.

One of the most important decisions you make is selecting a doctor. If you have medical insurance, you are fortunate enough to have a number of physicians to choose from. Unfortunately, it may not be an easy decision. Some people are lucky and find a physician by recommendation from a friend, family member or coworker. Others luck out when they simply select a physician from a list of names. I fall into the second category.
My previous physician retired so I needed to find a new general practitioner. I selected Dr. Lam as he had actually worked at the same office as my physician. Dr. Lam has changed practice locations several times and is now located at GMMSA in Modesto. He is a very caring and compassionate doctor. I never feel rushed during my check ups or visits. Dr. Lam takes the time to listen to concerns and answers questions without making a patient feel hurried. I appreciate his thoroughness and knowledge. I feel confident knowing that my health and well-​being are being looked after and taken with good care.