Coates & Wright Floor Coverings

We recently remodeled our house and Coates & Wright put in all of our flooring. The whole process, from making selections at the store to having the flooring installed, was an easy and smooth process. Bert was so professional during the whole process, following up often and made sure everything was perfect. Joann at the store is also extremely helpful and I just loved her passion for her job. Both Bert and Joann know the products so well that they helped me quickly narrow down my selections to find the look and price I was looking for without getting overwhelmed. I would definitely recommend Coates & Wright.

We bought a foreclosure home 18 months ago and contacted Robert at Coates & Wright for an estimate on flooring for the entire house. He made helpful suggestions on material options to help us stay within budget and still make the house look high-​end. We selected a dark wood laminate for the kitchen/​family room and, after the work was finished, we noticed a popping sound when we walked on it.
Robert came right out, brought the manufacturer’s rep with him and determined that there was a problem with the product. Robert told us to come to his store and chose a wood product (he had his staff lay out several options similar to the original laminate) and he would install it at the same price as the laminate. He stated that he would deal with the manufacturer to recover his loss in materials/​labor; he just wanted us to be satisfied customers.
During the entire process, Robert was patient and displayed the utmost integrity. I wouldn’t hesitate to recommend him to anyone looking for personalized, high quality service at reasonable prices.