Burnside Body Shop- Wilson Lincoln-Mercury

Don’t ever go here. these people are rude from the minute you walk in the door ! And if your not white they talk to you like you can’t afford it.

Took my car here for paint repairs and was very satisfied with the outcome. They even detailed my car so it was nice and clean for me when i picked it up. They were always friendly when i would call to check on the progress.

Followup review after 7 weeks in the shop. It was worth the wait and the car is like showroom new inside and out. They also rented me a car for the last week due to length of time involved. Very happy.

Had my Porsche 911 repaired and painted and they did a fantastic job. The silver paint is hard to match but it looks flawless. The people were helpful, knowledgeable and friendly. I recommend them without any hesitation.

Through my whole car accident process, dealing with insurance and tow truck companies over a period of a 6 week stretch Burnside was a blessing to handle and they took care of me and my car with Excellence. They were on the ball through the process talking with insurance and fighting for me to get my car back fast as possible. They worked professionally and quickly. Would choose them again for any work on my car any day. Dealt with Jared and Ashlan at the front desk and talks to you through the step by step as they restore your car they couldn’t more passionate about what they do.

Brent and Jerrad, thanks for the hard work on my chipped up, crunched up BMW. Even before the accident it suffered a lot of chips on the hood from the roadwork on 99. Now it looks better than it did before the accident, and you all were extremely helpful. It’s the first time I’ve ever had to make a claim/​have repair work for an accident and had no idea it would be so easy and hassle-​free with the insurance company and car rental company. Thanks to you both and Ashlan for great communication and repair work! Appreciate the great job! Thanks

The words, sneaky, and scandalous comes to mind whenever I think of Burnside! Why, let me explain, what thy do is give you a high estimate, then later they tell you that the have renegotiated the price with your insurance company for a far lower price! Later when you come to pick up your car, they will tell you that they have spoke with the insurance company and the insurance company told them that they paid you the higher priced estimate! If you balk about it, they will hold your cars, trying to say they misplaced placed your keys! Once, they see that you know that they will hold your car as ransom if you do not pay the higher price then, they will give your keys back to you! Underhanded!, is another word that fits this scenario! So next time you go in, just get a high priced estimate, and then take your car somewhere else for repair!
While they do great work, and the young automotive body repair techs are fabulous! I am sure Modesto has other great body repair techs that will do the same job at a much lower price!

I will not recommend Burnside to anyone. I paid $ 2,200 up front for repairs and the car was dropped off on Monday at the appointed time, with a promise to be done on Friday. The car was not done on Friday, with various excuses about a tire not being ready which had been damaged from the collision. When I offered to bring down another tire I was finally told it was not done being painted. When I brought up the additional expense of the rental car throughout the weekend they asked how much I was paying. When I told them, they said I was getting a great deal and should be happy with the price. The car was then promised to be done Tuesday morning at the latest, but was not finished until Wednesday afternoon costing me 5 extra days car rental.

Thank you for your professionalism and amazing customer service. You went above and beyond and I really appreciate it. Keep up the good work! — Marcy

Great customer service and communication. Staff is friendly and welcoming, without question this is a top notch business that puts a priority on customer service and relations… your satisfaction is their top priority. I’ve used them multiple times and am yet to have anything but an excellent experience. Truly an auto body shop you can trust.

This is a great place to take your vehicle to. They do an amazing job. I’ve taken my car to them twice and I was very pleased both times. I would recommend them.

Jerad was extremely helpful from the time of the estimate to the time we picked our car up. He even offered to stay late on a friday over a holiday weekend to make sure we could get our car if we would be late. We ended up selling the car and the repair was flawless, new owner couldnt tell where the repair started or ended, it was blended in very well.

I got in a nasty accident in my Chevy Cruze and took it to Burnside for the repairs. Lindsey was my estimator. First off they are INCREDIBLE! I’ve been in accidents before and had to deal with other auto body shops taking forever and not doing a great job. Lindsey and the Burnside team fixed my car extremely fast and now it looks better than it did before. Lindsey even helped call the rental company and had them pick me up. This place is the Nike of body shops. I had a great experience and next accident I will for sure be back. Thank you Lindsey and Burnside for everything!

Burnside has amazing customer service. The repairs they did were great and they were done a lot faster than I expected. They even picked me up from home when my car was ready. Thanks for a stellar experience Burnside!

Burnside was amazing! I meant to leave a review back in September, but better late than never. My entire passenger front end was crunched in after I hit someone making a left turn in front of me. I own Volkswagen Jetta, and parts aren’t too easy to come by for Volkswagens. The only hold up I had waiting for my car to be fixed was from my insurance company having to send out an evaluator again, because Burnside found additional damage that wasn’t found in the first estimate. When my car was done, not only did they do an amazing job (it looked brand new), but they even cleaned the inside and outside of my car. Polished rims and tires, too. They stayed open after hours so that my husband could drive me over there to pick it up that day. The customer service is top notch. They really do take pride in their work and have an amazingly talented staff. The care about their customers and their needs. I don’t think If ever take my car anywhere else. Thank you Burnside!

I chose Burnside over the other certified BMW collision center for my car repair. It’s probably one of the best decisions I made this year. Brent took care of the issues promptly, was in communication with me throughout the whole process, went beyond to restoring the car to pre-​accident look AND actually made it look way better (headlamp, dent, chipped paint). Most importantly, he delivered on his word. Burnside deserves a two thumbs up.

I brought my cressida in a couple of months ago because some kid backed into the front of my car. Burnsides customer service nd paintwork could not be any better. unfortunately the bodywork was half assed and very slapshod. and the replacement parts that were used were sub-​par compared to the rest of the vehicle. I have not had a chance to bring the car back, but I finally have a day off on monday and will be going down there tomarrow. Hopefully they wilrealize hat the work done is not acceptable.
went back and everything was taken care of. just sucks i had to take it back considering my tight schedule.

The customer service as Burnside is amazing. I dropped off my car Monday and picked it up done on a Friday. Even though I arrived late due to traffic, the were patient and not annoyed. They noticed a spot on my car that needed to be cleaned and even though it was after 5– they took care of it right then and their. Even offered me coffee from the coolest coffee machine even– and had real creamer (it’s the little things). In addition to the regular scope of work– they went above and beyond for no charge. Hard to find places like this nowadays, especially body shops. They gave me a free glove box organizer and sent me on my way. No hassle, excellent customer service. I would recommend a million times. Thanks Burnside!

Burnside is the BEST body shop to get body work done at. They specifically focus on what your needs are and customize the service to your needs. I took my car to three body repair shops for quotes on the same work, but Burnside was the most thorough and identified damage that was overlooked by the other shops. Additionally, they had the repair done 20% faster than what I was quoted with some additional work done.
I plan on using Burnside for all future repairs and I highly suggest others do the same.

When you really, really, really need damages repaired, and repaired well and quick Burnside is there for you. This is a family operation that has been around for years, formerly known as Wilson Lincoln Mercury.
Our roof rack and luggage rocket box was damaged in a car wash (see review of Five Minute Car Wash, Modesto, CA) two days before our planned departure and long road trip back to Montana. The rocket box was critical to packing all of our stuff and we needed it done ASAP.
Brandon, the owner of the car wash immediately said that they would do all that they could to have everything repaired or replaced so as we could leave on schedule. He contacted Burnside and they said to bring in the car and damaged rack & box first thing the next day. Brandon dropped off the box and I was there with the car at 8am.
I could not have had a more attentive, considerate, accommodating, proficient and professional experience than I did working with manager Jerrad Krejci and owner Brent Burnside. They put one of their best men, whose name I have forgotten, who spent most of the day repairing the bent luggage rack, patching up the rocket box and insuring that the combination would be OK for the trip the next day.
And so it was. Burnside is a great operation from the receptionist through the repair guys, management and owners. No muss, no fuss and so friendly that I felt like a regular customer.
Don’t fool around if you need body work done while in the Central Valley of California. Go out-​of-​your-​way, if necessary, so you can avail yourself of the professional competence which is the norm at Burnside Body Shop.
Thanks, guys!