Bouncin Bins

Ordered a princess castle for my granddaughter’s birthday. This company delivered all of the way to Twain Harte, where we live (60+ miles) for a very reasonable price. Making arrangements was super-​easy and the office gal faxed over proof of liability insurance to the parks & recreation department immediately. On the day of the party, delivery was prompt and setup was very fast. The party guests had a wonderful time. We hit one small snag at the end of the day, which is why I rated 4 stars instead of 5. Pickup was supposed to be at 5:00 p.m., but the driver was back in Modesto at that time and didn’t make it up to us until after 6:00 p.m. We felt obligated to wait with the bouncy house, since the party had been in a public park, so that was a bit of an inconvenience. Overall, we had a great experience and I would use this company again. Oh! One other thing… don’t be waiting for delivery with a check in hand. The office neglected to tell us in advance that payment had to be in cash. Fortunately, there was an ATM nearby.

OK these guys are weird rented a dunk tank for elementary school function then a few days later they texted my wife trying to hit on her we tracked the number down thru are call log horrible buisness decision for them never again call them for anything

This company saved me the day of my party when another company I rented from never showed. The only thing was they were suppose to pick up at 7:30pm and ended up coming at 10pm with no phone call.

We absolutely loved the water slide combo we rented. I have nothing bad to say. they were on time, courteous, and professional. I will definitely use them again, and I highly recommend them

I hope this is the location for the Bouncin Bins that services Stockton, CA!
I have used this company since 2009, starting with my son’s first birthday up to my daughter’s 3^rd birthday. We’ve had the jungle, large birthday cake, and princess castle jump houses on several occasions and have been completely satisfied! They arrive early for setup, and usually come a little later than reserved which is great for the kids! More fun time for them!
The weather for my kid’s birthdays has been a little iffy through the years (November and March) but I’ve never had a problem with having to cancel if there was rain. Everyone is super nice, from the people who answer the phones down to the people that deliver and pick up the bounce house.
We’ve had to rent tables and chairs as well, and though they were a little dusty. it was nothing a microfiber cloth couldn’t fix.
I’ve been wanting to throw a carnival party so I can try out their concessions but maybe one day!

Planning my wedding my co worker referred this company for table and chairs the price was reasonable and they set up and pick up last thing I want to do on my wedding day!
I made clear reservations quick and paid over the phone another stress less procedure.
The day of event however after the crowd died down I was informed by my guests that they had help set up tables and chairs because they arrived late my guest were already there’! That is too late and when it was time to pick up they were again late. Me the bride sat with the chairs until after the scheduled pick up not what I had planned at all. The guy one guy showed up he was nice explained it was due to traffic he had come from Bay Area ok still little disappointed.
Today I called to express my dissatisfaction to the office manager and she made excuses and be little my feelings. She said I got the tables and chairs so I got what I paid for !!! Really she tried making me feel like I they did me a favor by being late and I owed them something. Not the way a paying customer should feel. As the call was ending she said you are not getting any money back and she does not have any time to argue with me she had other calls and said she will give the owner the message. I know I should not let one employee develop an opinion of a company. So I hope I get an apology from the owner in the near future. When making an appointment the paying customer is expect to be on time with payment yet a company is not and still take full payment? Icing on the cake being talked to like I deserve what I received very inappropriate and will not be tolerated

We ordered the jumphouse from 12pm to 6pm. When 6pm came and went my wife and I called every number on the business card and got an answering machine for each number. By 9:45pm, we got a call from one their reps informing us about a driver calling in sick so they wouldn’t be able to pick it up until the next day. I told her we wouldn’t be home the next day and it would have to wait til the day after. When the day after came, the Guy we talked to was rude and wouldn’t let me get a word in edgewise so all I can say for this company is i’ll never use them again. The one star goes to the girl who delivered the jumphouse. She was friendly and knowledgeable.

There were some issues with them not even showing up to pick the jumphouse up and no one letting us know they weren’t comeing. The next day we were not going to be home so they couldn’t come get it till the following day. There was allso an issue with them not writeing down my credit card # correctly and the girl wanted me to give her my # while she was at home. Seemed a little unprofessional to me. So the day of pick up they call and leave a message telling me the guy would be here to pick up by 10am. The message never said I needed to call back and confirm that. We waited around for the guy and he never showed. So I called the company and well they were waiting for me to call back and he never came. So I get on the phone with I’m guessing a manager or something. I tried to tell him the things I was unhappy about but he wouldn’t even let me or my husband speak and he was yelling at us. Very unprofessional. I will never use this company again and I would not recomend them to anyone.