Abby’s Dog & Cat Spa

they are very friendly and work great with your pet

I have taken my dog to Abby’s several times. Customer service was rude and responses to questions were abrupt both over the phone and in person. Additionally, the groomer always appeared to be annoyed or that I was imposing on her by dropping off my dog, she never smiled and I questioned how nice she was to my dog. Also, when I would drop off my dog (mini Yorkie) he would be gone ALL day for a bath and cut which seems excessive. The last time I went I felt like I had been scolded for my dog’s eye boogers even though I had followed her advice and tried to clean them early on.
I decided to seek another, more friendly/​personable groomer after a friend’s referral to her groomer… I’m glad I switched Bc the other groomer has shown knowledge of breeds (this groomer actually suggested my dog had an eye infection and it wasn’t Bc a lack of cleaning that he got bad eye boogers but Bc be needed to see a vet for treatment… Which happened to be true! She didn’t make me feel bad she was helpful which is what Abby’s should try to do for their customers). Additionally at my new groomers my dog gets a bath and cut done in a timely manner and appears to genuinely like/​care about my dog at drop off/​pick up. I won’t be back to Abby’s.

I have been taking my dog here for about 4 years. I absolutely love Judy and Alyssa. Judy is very knowledgeable about dogs and I have learned a lot from her. She does a fabulous job on our dog. More importantly, he loves going there, and that says it all. Highly recommend.

Customer services is??? I understand if you are required couple of things for who comes to the business but how about try to tell people in a nicer way? And please dont hung up the phone on your client when they talked to you in a politely way

Wow! I’ve been here before and they did a great job «venting» my extremely fluffy cat’s rear. So today we were back for a full spa treatment. I am so very pleased and amazed at how beautiful and soft she came back. She even smells pretty too. The gals at Abby’s were kind and gentle with her and patient with me (the nervous mommy). Thank you Abby’s!

Top quality professional people who really care about your pets. Reasonable prices. They take good care of your pets. I’m happy with them.