Do not buy the Bear Premium Ultra paint… Was recommended to get this paint since it covers well and won’t need two coats. After paying for more expensive paint, I’m now having to waste my time trying to refund exchange it. Valspar paint at Lowe’s offers a hassle free warranty. Should have went with that.
P. R.
Classificação do local: 1 Mobile, AL
I have to agree with the other reviewers here, this Home Depot is a mess! When it first opened up about 10 or so years ago it was a very good store and was managed very well but nowadays it has gone to the dogs. I went there recently to get an electrical device for a ceiling fan and the guy working back there was as lost as a blind man in a blizzard! Every question I asked him he was like«duh, I don’t know… uhhh» so straight to Lowes I went and found what I was looking for. For the exception of a small few the workers there are useless and one of them even copped a little bit of an attitude with me so(again) straight to Lowes I went and got much better friendlier service. This has happened several times in the past 5 or so years and recently I have found myself driving straight past Home Depot and going to Lowes which is just a ¼ mile away from this Home Depot. Until this store gets better management and better employees I won’t be going here anymore.
Carolyn W.
Classificação do local: 1 Cedar Hill, TX
Terrible service!!! No help. If you track someone down they«can’t leave their dept» stock boys have no clue. Etc etc
Taylor T.
Classificação do local: 1 Mobile, AL
YIKES, what a mess! Do NOT, i repeat, NOT entrust this team at this location to be of any help. We came into the store wanting to purchase new carpet for our home. The ‘carpet expert’ placed our order and said someone from home office will call with confirmation on when a team member authorized to take measurements can come out to our home. No problem. Day of the measurement came, NOCALL. We called the store and was told, the rep entered the phone number incorrectly therefore the day is wasted and has to be rescheduled. Mind you, this is a working business day, as if when told someone would come during the four hour window, we must be there. Fine, day was rescheduled. Next day… phone call was made, man on the phone states, he will be there within the four hour window. I take off work, head home. SEVENHOURS later, an unprofessional individual shows up at my house. I look outside, he was accompanied by a girlfriend in some vehicle, seven hours late. Really? Did you lie to your employer, ran personal errands than decided to show up??? Not acceptable. After a quick ten minutes measuring my home, he said the company will email me the measurements and estimates. Can’t help but to wonder, so if it took you ten minutes to measure my home, you called me this morning stating give you four hours standard requirement for an appointment, what in the world, how many houses or so called errands did you have to do before arriving. Ridiculous. So us consumers, pays a company a petty measuring fee of $ 30, to have our time wasted, frustration for days, and not to mention, the cost of the carpet would of been $ 3,000. If possible, I would report this to the better business bureau instantly. Save yourself, shop at Lowe’s.
Arnold L.
Classificação do local: 1 Mobile, AL
Visited today… unresponsive staff in a quiet store. Staff talking to each other more than to the customers. When I finally could get someone to help(10 – 15 minutes) I was amazed that she did not know her inventory, knew less about the subject, and was bland and not interested. The manger took another 10 minutes to find although being paged from the cashier. He did not understand what my complaint was and basically never registered what I was saying… He did however know his inventory… this is a store to avoid, although in the past has really been a stellar place for help and to shop… for now. avoid avoid avoid!!!
Clint C.
Classificação do local: 1 Mobile, AL
This Morning a Service Member Friend of mine went to home depot for a two foot by two foot piece of plywood and was denied a military discount. Small I know But I spent $ 328.76 at Lowe’s only on lumber for a project and discount was no problem. Go Lowes Go…