Carrabba’s Italian Grill

I went in on Valentine’s Day… alone…and it was a delightful meal. Even though it was busy, Uriah treated me like I was a VIP. He suggested the Grilled Mahi and it was SPOT ON delicious! This is favorite spot for my husband and I to eat when he is in town and we have always been extremely happy with the food and service. I love the freshness of the dishes and the fun of the staff. Just a great place to enjoy alone, on a date or with friends – you won’t be disappointed.

HORRIBLE Customer Service!!!
We were in town for work and decided to try Carraba’s for the first time here in Mobile… Let’s just say we were definitely not impressed!!!
We were initially seated in the back past the kitchen area and away from every single person in the restaurant. We felt like we were not being treated like everyone else and like we were frowned upon. We were eventually able to be moved to a booth. We ordered and then we’re unimpressed with our salads and food. The lasagna was portioned like an appetizer and the famous chicken parmesean was not a very appetizing plate. It definitely did not look anything like the menu picture. Good chicken but not appealing. We were not offered grated cheese, we had to ask (everyone else were asked as soon as their food arrived) and when she brought it out, she had said it was not working correctly and instead of her switching it out with a different one, or tapping it on its side, she proceeded to open the grater and rotated the cheese with her bare hands (like 10x). I was like «No she didn’t!»… We were in awe that the service was so horrible & had discussed how we were being treated and then I apologized to my fiancé about having such a bad experience and I had said I would pay for it once we received our check. Our server came to the table to remove plates and pick up my card without ever asking if we wanted dessert, if we needed anything else, or if we would like our check… She never asked, she just picked it up and ran my card. I never even saw the amount I was being charged until she brought my receipt. Oh did I mention the Margarita, the first was okay, then the second was ¾ full.
I’ve been to 46 states while traveling for work and we eat out all of the time and I’ve had both good & bad experiences at different places but this was the overall worst experience ever!

I haven’t ate here in years because south Cali doesn’t have any. I just knew I was going to enjoy my visit since its been so long. Well service was great and the food came out in a timely matter. But once my app came out the shrimp diavolo and they were over-​seasoned soaking in oil. I picked all of the breading off. Next my salad came and the lettuce and they tried to cover it up by placing overdressing it. Now my salmon was final. It looked great but as soon as I cut it, it went from to good to bad. The salmon was under cooked and over seasoned with lemon pepper. So I sent it back and all the did was reheat the same piece of fish, I was so upset. It’s obvious they don’t know wat they’re doing in that kitchen. The waitress was really nice though so I didn’t take it out in her. But I think this will be my first and last at this location.

We met some family here and it was a great place to eat and talk. Everyone’s meals were fine but my meal has some downsides. I got the Fettuccini Alfredo and it looked like a regular bowl of pasta until you take a bite and all you taste is garlic. I pulled at least 20 chunks of garlic. I spent almost the entire meal picking out garlic. Unless you like that I wouldn’t recommended the Alfredo. But overall it was a good atmosphere and meal.

Everything was amazing. The chicken and beef wonderfully done. The asparagus and spinach where seasoned and then grilled /​sautéed to perfection. James, our waiter, was very accommodating and attentive. Looking forward to our next visit.

Went here with a big group of people… reservation was at 6:30 but we didn’t get seated until after 7… the bartender Sam makes amazing drinks. All the wait staff were nice and helpful. The food was decent, not a big fan, but it was still pretty good.

Have not been here in a very long time. Last night we visited and were very impressed. What makes the difference is often a waiter and in this case the young staff member was Joshua. Pleasant, welcoming, yet professional, he made the evening. He patiently told us what was in the various side salads, and recommended certain dishes. His advice was «spot-​on». I loved his enthusiasm and upbeat demeanor. His service timing was perfect. He made us feel like we were very special and VIP guests. The food was delicious with everyone in a part of 6 were satisfied with all aspects of the experience. Bravo to Carrabba’s. I am sorry now that we have not revisited earlier. This will now change. I am not sure if this waiter was an exception or the rule but if they are all like this Carrabba’s will soon be the hot spot of this gendre of restaurant in Mobile.

Chain. dirty…waiter very odd. The food was marginal at best. Standard tasting sauce, spaghetti came with no meatballs so he takes back throws meatballs on it and adds even more sauce. Sloppy presentation. Cesar salad had way too much dressing. I get we are in mobile Alabama but they have these is Georgia and California too right? Not going back.

Wonderful food and always a wonderful staff. I strongly suggest their peach sangria, it’s heaven on earth.

Great Italian chain restaurant, you’re sure to find something good to eat. I’d say this place is better than Olive Garden.

Awesome! Crab cakes gave me a mouth gasm every bite. Great experience, can’t wait to go back :)

October 4, 2014 Visitng Mobile area while attending Bayfest, we chose to have lunch at Carrabba’s. The staff was very welcoming and friendly. Our server, KIM, was AWESOME and very friendly and very experienced. She knew what we needed before we asked and made sure we had everything. We order the calamari for an appetizers and it was delivered, fresh hot and was yummy. For our entrees, we had the Pork Chop Marsala and Conchiglie Ai Formaggie with chicken and they were both fabulous. The salad, soup and bread with dipping sauce sides were also very delicious. The portions were so large we had leftovers and our outstanding tiramisu made with marscapone cheese…, and Kim made sure items were packed with utensils and napkins so we could enjoy later at our motel. This was a very nice dining experience and we would definitely dine there again if in the area.

A great restaurant, good representation of this respectable chain of restaurants. Service was good and food was excellent. Caprese salad appetizer was delicious as well as both of our entrees. Service staff was attentive throughout the visit.

Taking off a star for two reasons: 1 there was some dried up food on my menu, 2) I ordered a creation meal –classic and new and the menu states it comes with salad or soup AND a side so i chose Fettucini Alfredo and ate a few bites, it was good but i really just wanted the protein. When the bill came it had a $ 2 up charge and when I questioned it he aaid it was the Fet Alf…
Now the good stuff: the bread was hot and fresh and the seasoned olive oil or dipping was excellent. We started with caprese salad and I have to say it was one of the best ever and iIhave lived in Europe! My husband had a salad as a meal which he scraped the bowl clean so guess it was good. Like i said above i had the creation thing so two samples of entres: proccuito (sp?) wrapped pork medlions in chianti sauce and chicken bryan with fantastic creamy goat cheese and sun dried tomatoes and OMG the flavor exploded in my mouth! Excellent! Really delicious meal, good service, nice atmosphere; we will be back!

I was told they have a fully stocked bar. It took 4 tries before I picked a beer they had. They only got 3 out of 4 orders right. But the food is good.

Tried the chicken trio and it was AMAZING. Our server was extremely nice and we really liked him. Will be coming back. Loved it.

Great food but service was a little slow considering the place was practically empty.

I am so sad to leave a bad review — but it can not be helped. It has been a couple of years since I have eaten here — but at a request of others we met for a celebration. Started at 6:30pm and did not leave until 9:30pm due to poor service and slow cold food. Seems like the word has gotten out as the place was dead which is even more reason why we should have had hot food & prompt service. I will not be back and will take my Italian craving to Mirko in the future.

Food was fantastic. Champagne shrimp & scallops pasta. Veal marsala. Wonderful server. The whole experience was great.

Good overall, but a little mixed on this trip. Have always found Carraba’s pretty enjoyable with respectable Italian fare for a chain and normally pretty decent service, but have not been in awhile. 5 minute wait on a Friday night was kind of a nice surprise. Got a booth for two right away. Drinks good. Appetizer (bruschetta) very good. My entrée, Filet Bryan — fantastic, with sautéed spinach — great– and spicy macaroni– ok, but nothing special. Wife had Chicken Sorentino, which she said was lousy, kind of a gooey mess. Service was about a B+ or A-​. We didn’t eat the bread, which looked good, so we asked if we could take it home; waiter said it was easier to get us another loaf (?) and wrap it up with the wife’s unfinished entrée, which made no sense, but then failed to do it. Final grade: A-.