The Bullet Hole

To begin with, employees are very rude and condescending. I was belittled when I asked to purchase a certain ammunition. To top things off, when I asked to see a gun out of the case, the employee did not safety check the gun. I checked out of habit, and lo and behold, the gun was loaded with a full magazine and 1 in the chamber. I will never be going back. Unsafe practices and they’re dicks.

This was my first a shooting range. I had a great experience and the staff was very friendly!

I bought my first shotgun here, a English stock Browning BPS from their consignment inventory and it was an amazing gun that took down many pheasant. I give their staff 5 stars for taking the time to really explain things and offer way better prices than anywhere else I’ve looked, especially the big box Cabela’s and Bass Pro type shops. I’m not a huge fan of the firing range, just because it’s cold and I’d rather go shoot bottles at the farm, but at least it’s close by and open pretty late. They have an awesome selection of rental guns to shoot, though I haven’t taken them up on it yet. To shoot there, you have to buy a yearly membership for $ 20, and if you don’t have your own gun, you have to wait 24 hours. I personally don’t get my money’s worth from the membership, but believe it’s fair. They are a helpful FFL and a great local shop that prides themselves on customer service, selection, lower prices and repeat business from happy customers. I would come here first before wasting money at a large chain store.

Been going to the Bullet Hole since I was 12. Always a nice place to shoot and great service when buying products !

Just bought my Springfield XD Mod2 from them and they were the only one that had it in Bi-​Tone for the 45 ACP. The guys I talked to were respectful and the transaction went smooth. I didn’t get to go to their range but my review is based off my purchase.

Experience and Review:
After shopping around other local gun shops, I ended up at The Bullet Hole mainly do to their selection of firearms and shooting equipment. The Bullet Hole not only has a great selection of firearms and shooting supplies, but they keep all of their products well stocked. I was instantly greeted after entering the shop and then directed to the gentleman who would further assist me, Jason. Jason, first initiated contact with me by introducing himself and greeting me with a welcoming handshake. After a brief conversation I told, Jason, that I was looking to buy my first pistol (a GLOCK 19) he pulled one out of the case and properly presented it to me. After further discussion about the pistol, price, holsters, ammunition, etc… I filled out my paperwork and, Jason, then began to process all of my information. While, Jason, was taking care of that, I began to make small talk with another employee, Chad. After talking with both of these gentlemen, it was clear to me that they were not simply gun shop employees, but responsible gun owners themselves. As a somewhat experienced shooter, but first-​time gun-​buyer, I was treated with respect and felt very comfortable throughout the entire process. I was never «sold» anything nor was I ever pressured to make a purchase. I had done my homework on what I wanted and just needed to get a feel for the pistol I wanted. After choosing my pistol (the same GLOCK 19 I was looking for) I was presented with other services and accessories, but again I never felt pressured into purchasing anything I didn’t want or need. Because of this and the overall experience I received, The Bullet Hole is now my go-​to gun shop.
Conclusion:
–Prices.
The prices are competitive and fair, but couple that with the customer service I received, I got the most value I could get for the money.
–Staff.
The staff is a group of professionals. They know their products, their services, and know how to talk to you without talking down to you.
— Customer Service.
The customer service I received was top-​notch and everyone (including me, a first-​time gun buyer) was treated with respect. However I can see that if you’re acting incompetent, ignorant, or unsafe that you will be treated in the same manner, but by no means do I think that is unjustified. These are deadly weapons we are dealing with, and you need to respect the seriousness of the environment.
— Selection.
The selection is great. They had everything I wanted/​needed and more.
— SAFTEY.
I never felt insecure in the least bit. Not with the staff, not with the location, and not with the other customers.

For the amount of money it costs and for how rude every employee is, the least they could do is have heat in the range. I’ve been shooting since I was a kid and being talked down to isn’t something I’m willing to put up with. I will never be back to this place, they are to good for my business so I’m not coming back I’ll drive a little further to Centerfire or OMB.

I thought this place was great! We went on Wednesday night, ladies night! They have reasonable prices and all the staff was super knowledgable and nice. As well as on the range there was a group of guys not following the rules and putting loaded clips in their guns while not in their booth. They were extremely busy that night and one of the staff still caught that and came on the range to instruction him of the rules for safety purposes. That was reassuring to see, that regardless of how busy they were up front they are still making sure that the range rules were a high priority to them! I am now a member and have been taking friends in to support a good local business.

It is what it is… a place to go and shoot or buy/​trade firearms. Some of the reviews are a bit negative on the staff but I find them to be very knowledgable and agreeable to «talk shop». I would not expect to find folks trained by Disney delivering an enchanted evening… these guys know their stuff and will answer questions. I have always found them pleasant and ready to help.

This is the only range I practice at. I read some of the other reviews and agree with them all – even the bad ones. lol!
The prices are high, the staff isn’t that outgoing or friendly, the place is dim and kinda spooky in my opinion.
So why the four stars?
I like having everything I could possibly need in one place. I like having experts that can answer my questions. They may not smile and shit while they are answering my question, but I’m not exactly looking for that here! I enjoy borrowing one of their handguns if I get bored with my .45. I like seeing the families that come here, parents teaching their children. One day I plan to bring my princess.

Do not go here. Their prices are absolutely awful (compared to other local gun shops), and the employees are rude. The guy that always runs the front desk (black hair, goatee) loves telling you about his government conspiracy theories.
They are more than happy to overcharge you on everything, and practice no range safety whatsoever. All they do is whine about whatever crazy theories they have, and project their propaganda about how «you better buy this 1800 dollar CMMG rifle (retails normally everywhere else for 900 bucks) before the gun ban REALLY kicks in».
I will never again be visiting this place. Not to mention they have shady business practices, and no safety officers actually watching the range.

Overall a pretty good place. The range is nice and well laid out and the store seems to have a decent amount of good product. They are also very reasonably priced for their membership and range fees. The staff working the front counter can be kind of brash at times but then again I don’t really go to a gun range to socialize with the guy at the counter. They do know their stuff though and have been able to help me with any questions I have had. Even during the times like right now when it is hard to find ammunition they seem to always have what I need.

This is the first and only shooting range I’ve ever been to. Being a woman, I was a bit intimidated, but my first visit, I got a very helpful gentleman helping me. He explained everything to me patiently. Unfortunately, on my 2^nd visit, that guy wasn’t there, so the service was much more surly. Bring your own ammo; the range ammo I purchased was sub-​par, even for range ammo. 3 stars for the first experience… the 2^nd? Well, your mileage may vary.

Friendly and helpful!

This is a place to come and enjoy your second amendment rights. Please study history and find out why the founders thought it was so important for this right and this place of business to exist. Your school teacher probably steered you wrong.
Plenty of lanes, targets, gear, guns, and ammo for your firearms addiction (s).
I found the service friendly, yet curt, and helpful… and I do not complain about it. This is a busy place at times and they don’t have time to jerk around.
Ammo is not overpriced. Some guns are, but if you know your pricing you can talk to them about meeting a price you have seen.
Membership in reasonable and gives you a small discount on lane/​range fees and guest fees… plus generous gun rental rates ($ 5 with unlimited switching… so, for example, you could try every 9 mm they have for $ 5). The membership is also good at at the Bullet Stop in Wichita KS.

Beware, the customer service here is terrible. The guns are overpriced, probably preying on Johnson County snobs. The Kimber we looked at was $ 200 more then it was in Topeka and somehow was still «new» in spite of obviously being fired several times. The customer service was horrible and the guy at the front counter was a dick. You would think customer service would improve after someone shot the place up killing both employees and customers alike, but no. Still terrible. Just a matter of time before it happens again.
We decided while waiting a mere twenty minutes for a range that we did not want to attribute to the death of more innocent customers by contributing to their existence with our patronage. Upon informing the head slave driver that we wished to escape the plantation, he barked at us that we had only 10 more minutes to wait. We asked for our id back and he refused. After a short hand grabbing competition, we scored our identification and were off. Far far away from this horrible place of darkness.
In summary you should know this, just because a place is the only location in town does NOT make it a good business.

Only shooting range in town. They have a good variety of guns, ammo and accessories for sale and a decent selection of guns to rent from. Although it’s a bit pricey I like it.

Sometimes a pedicure can’t calm my nerves. Occasionally, chocolate will not work either. And since I’m learning self-​defense anyway, I found my new stress buster, The Bullet Hole.
This is the only indoor shooting range in the area, so they pretty much have all the business and can have nasty attitudes if they want to. But they don’t, which I really enjoy. I have been here quite a few times over the last couple years. Last year, I signed up to take their ever so useful handgun safety class. It’s a basic course of proper gun safety, how to handle a gun, proper stance, etc. They also offer a conceal and carry course if you’re interested. Maybe I’ll be packin some heat in the future. Look out robbers and thugs. Patty, the instructor, was a real badass. She was very patient, understanding, and knew her guns. Let me tell you, I want her on my side in case of a brawl.
Now, I have been back to practice with my new gun so I can hit em where it hurts, only if need be of course! A membership for the year is $ 30 and Wednesday is ladies night girls. Get your gun toting booty down there and bring a guest for only $ 10.
All the staff are ready and willing to help with anything. And they rarely give that look that says, really, are you that stupid. Just kidding, but hey it is a bunch of guys that work in a gun store, so what do you expect. Certainly not cupcakes and flowers.
I recommend coming here for all your firearm needs. Do I sound like a commercial? I just really enjoy this place a lot. And it is locally owned and operated which is always fly.

I’ve been meaning to go to The Bullet Hole since I arrived in KC in June, but have never made it there until recently.
My first visit was part of a class that I took. We were in the basement. Although it was very cold, it was a nice area for a class. There were pieces of cardboard that we stapled our targets to. When we needed to shoot from a further distance, we physically had to move ourselves. The targets did not move. But, that was perfectly sufficient for a class.
My second trip was for pleasure. I went with two of my friends on a Saturday around 2 PM. There were many people there, however we were able to get two lanes next to each other right away. This time we were upstairs. Again, it was cold, but there was a heater that I could stand in front of if I got too cold. This is the first range that I’ve been to that has had a hand crank to move the target rather than a switch that moves the target electrically. No big deal though. The one kind of annoying thing about this place is if you go there and end up in a lane right against the wall. That lane has a target hanger that has two clips, and unless you have a large target that can be suspended with a clip at each corner, the target must be suspended from just one clip, which causes it to be very far left or very far right. When I clipped the target to the left clip, I kept hitting my head on the knobs on the wall. When I clipped the target on the right clip, I was standing right up against the wall. However, I made it work, so it wasn’t too awfully bad.
The store and rental part of the range is decent, but VERY small. It does not take a very busy day for that place to get very crowded and cramped. The people seem to be friendly. I field stripped and cleaned my gun the night before going to the range, but spent a couple hours trying to put it back together, and could not get the slide stop back in to save my life. After those unsuccessful and frustrating hours, I was left with nothing but some very scratched up hands. So, I took it with me and I asked one of the workers if he could help me, and he very willingly helped me and explained to me what I need to do next time. I bought two magazines for my .45, which the workers had to dig out of the stock room for me. I also bought a bag of cotton squares for cleaning. They seemed to have anything and everything that a person might need.
I’m going to try to return on Wednesdays because women shoot free. But, I will go back any other time that I get the desire to shoot. There is hardly a bigger stress relief (except for a good hard work out) than the one that I get when going to the shooting range. And there is hardly anything more satisfying than shooting a nice tight spread. The more practice I get, the tighter my spread will be. I will be back.