Unique Imports

Wouldn’t take my prized Ghia anywhere else. Chip gives you the straight skinny. Like others have said, it’s not real glossy. That’s fine by me. Real talk. Also like others said, he doesn’t up sell you. I was certain I needed a fuel clean out today ($ 200) which is common after the car sits for a bit, and he said it didn’t. And that it doesn’t need anything. A 1967 car always needs something — or at least I would bite if he said it did. Really appreciate the straight responses. Called trust, it’s earned and in this case, Chip has earned it from me. Got my vote, good luck.

I cannot possibly say enough about how amazing our experience with Unique Imports was. My partner and I negotiated a cross-​country Craigslist deal on a Vanagon, which Unique Imports evaluated and repaired, sight unseen. Their work was fantastic, and the van was exactly as described. Chip relieved so much of the anxiety of this whole crazy transaction!

After taking car to American Tire/​Brake (don’t EVER go there …), I was referred to Chip (for repair of my wife’s a/​c). American wanted to replace the entire a/​c compressor ($ 995). Chip said «that just doesn’t sound right». $ 280 later, Chip replaced the damaged hose, and my wife’s a/​c is good-​as-​new. HONEST & reasonably priced !! Would recommend Unique for sure !!

$ 600+ new alternator on my BMW turns out the warning light on my dash was for low radiator fluid. Hmmmmmm.

I have a old bug and they have always been fair with me ! which is important, Its hard to find somebody to work on the older Bugs, that really know what they are doing.

Been dealing with unique now going on 8 years great guys that will always work with you no matter what the situtaion is hand down best shop around!!!

Trustworthy. Period. They do what they say they will do. Never any surprises. I recommend this place to my friends & family.

I have been going to Unique for over 6 years and I have to say I wouldn’t take my cars anywhere else. Chip and his team do a great job for a fair price. I never feel that he is trying up upsell me on any work. They usually get me in pretty quick and he even loaned me his truck for free to drive to work one day when they had my car in the shop.

I have been coming to unique for many years now. Chip, the owner of unique is very trustworthy and does honest great work! I would recommend anyone to use their shop for any of your car service needs.

I was referred to Unique Imports. They are affordable, honest, and have great customer service. They were do nice, I was able to hold their pet snake and gecko. Great place to hang and wonderful family environment.
No worries about the quality of the work done on my Audi… I will be back.

It seems I’m the unfortunate one who didn’t have the best experience. And as a reader, you’ll probably ignore this review, since I’m the odd man out so far. I know, cause that’s what I do too. But this was my experience, so, take this for what it’s worth…
Chip is not the most personable character, but I can totally deal with that. The iguana in the lobby makes up for it. I had brought my vehicle to him once or twice before, accepting his, uh, «charm,» and the repairs were completed without any issue and price was fair.
However, the last time I took my car in, he ended up charging about $ 100 more than he quoted, because of the difficulty of the procedure on my particular model of vehicle. When he gave me the quote, I was sure to state exactly which model I had. But, I sucked it up, knowing that it was still a fair price.
But, when I got my car back, I was immediately having problems with the repair work. I took the car back the next day, and he kindly went out to my car right then for a cursory check, telling me it wasn’t the repair work that was the problem, but that it was XYZ and that I should check/​replace XYZ. I replied that XYZ is fairly new and, indeed when he tested it, it was good. But, he continued to tell me that XYZ is still most likely the problem and I should replace it. OK. So, I leave, buy a new XYZ, install it and problems was still there.
In sum, I took the car back a few times, sometimes leaving it for the day, only to find out he «never got to it.» After my third visit to resolve the issue, and realizing I was getting nowhere and wasting a lot of my time, I chose cut my losses.
I finally fixed it myself, removing the defective part, sending it in to the manufacturer for a warranty replacement, and re-​installing the new one myself. So, it was simply a defective part, and Chip was either unable or unwilling to diagnose and resolve it.
While I do believe he’s a competent mechanic, it only takes one instance of poor customer service or failing to stand behind the work to lose someone as a customer. Bummer, because I like his wacky terrarium and airplane seats.

This place is awesome. I found this place because my father in law (who knows how to fix his own cars but lacks the time due to a busy work schedule) knows the owner. And my father in law’s recommendation has been right-​on.
I have been in to see Chip 3 times now — he’s been consistently honest, fair, and reasonable in prices. Just today, I went in with a check engine light on and he told me I only needed to tighten the gas cap — no money needed. It makes me so pleased that they will be honest with a young (ish) female who knows NOTHING about cars! When my car breaks for real, I will be happy to spend money here.
Also — my 6 year old daughter fully enjoys all of the reptiles. While we waited, she got to walk a turtle and even pet the iguanas! All of the reptiles are friendly, and it’s an awesome to keep the kiddos occupied while your car is being serviced.
I can’t recommend this place enough — they’re the classic example of good honest business.

My best friend’s family takes all their cars here and they were always raving about his service, so when my check engine light was keeping me from passing a smog check, I knew where to go. I called to set up an appointment and he told me just to bring it in whenever. I took it in at about 9 in the morning and after some ribbing from the owner, Chip, about my obvious parking skills (as illustrated by my dented bumper), was told that it might be as simple as a new gas cap but that he’d check everything out and call me to let me know how much of my money he was going to take from me. :) Got a call a little while later and was told that I did, in fact, need a new gas cap and some filter or something (cannot be bothered to remember the name of things I don’t understand) and that it would probably set me back about $ 250, out the door. I had been figuring that it would probably be much worse, so $ 250 was a relief! When I went to pick it up later, he only charged me $ 200. I asked him if everything else had looked OK (because as you can see I take super good care of my car!) and he told me that everything looked good aside from all the bird $hit on the hood. Haha! Bonus points for being funny. Bottom line, I felt absolutely comfortable here and knew they weren’t going to rip me off or try to talk me into something that I didn’t need. I will be bringing my car to Unique Imports any time I need something done.

Very nice and courteous owner who worked within my budget. My little black VW Beetle is zipping around town, and my brakes stop on a dime. I am now a Loyal Customer!

The best around. Chip is a smart ass, but it is all in good fun and his team are no b.s., fix cars right, don’t overcharge and will not do crap that is not necessary.
They specialize in VW, but do other car brands as well.
Fun tip, Unique Imports has lizards, iguanas, turtles and fish in the front shop for you to peruse. I love Gucci.

I absolutely LOVE my mechanic!!! Chip, Danny & Jesse take the best care of your car for the right price. Not only do I love the service but I have become friends with the staff, and thats always a plus when your taking your car in!

I have been going to Unique for years and wouldn’t trust just anyone other than Chip with my vehicles. He has a sharp wit which might put some people off, but he will always give it to you straight and charges a fair price. He has done a number of small favors in the past.
I never have to wonder if he is doing unnecessary work or charging me too much. He mostly deals with VWs and BMWs, but I have been taking my Kia to him for about 5 years and he has always fixed it up right.
Don’t think I could find a better mechanic.

Chip and Danny Rock!!!
If you have an air-​cooled VW and it needs some tuning and love, go to Unique.
They rebuilt the engine of our 1965 notchback and helped us make it a frightening «will it stall in the middle of the street» monster to a fun weekend ride.
The prices are affordable and Chip will not try to push service or extras on you. He pretty much fixes what needs to be fixed to see you drive safely.

If you are looking for an honest shop to fix your car troubles, look no further. Chip is a bit of smart alec, but will give it to you straight. My family and I have saved a lot of $ going to someone that is knowledgeable and dependable. Thank you to all of Unique!
Side note: Must like reptiles. =)

First time I walked in here there was an older guy (mid 50’s) that was ahead of me, as the owner Chip walked over to him the guy tossed his keys over to him and told him; tell me how much it is.
Not too common you’ll see something like that with a mechanic. Almost looked like a plant! Yet I’ve been going there for about a year and a half with three different cars because that guy knew what I didnt. Chip’s prices are very good and he’s honest. Shocker yes, but a mechanic I can trust.
Chip told me the way he works is that he’s only going to fix what you ask him to the first few times, he dosent tell you he needs to recalibrate your flux-​capacitor so he can squeeze for you another $ 100. Once you are comfortable you’ll stop asking and he’ll keep fixing, yet time and time again he doesn’t come back with some BS fix job. I’ve taken my car there a couple times where he would tell me not to worry about fixing X or Y at this time as it wont make a big different now come back later. He’s shopped prices for parts to try to get a better deal for me as well.
Chip is a smart $(@, but in a funny way — not a rude way. Personable guy but can also be quick and to the point. When I go now don’t even need to worry about giving my name and info. I just tell him what problems I’m hearing and my keys.
An honest mechanic at a fair price. To quote Kenny Bania, «That’s gold, Jerry! Gold!»