See’s Candies

So I was shopping here with some family friends who are homeschooled and we had them because their mom was in the hospital. The lady that checked us out was being extremely rude saying how they should be in school and was just being really awful to us in general even after explaining. You can keep your nastiness and I’ll keep my money. It was 1 pm too not 9 in the morning.

Worst location ever. So disrespectful to customers. Very incompetent. Its was so busy today, line going out the door. Behind the counter were two women and a man in training.
While experienced Karen k was putting out stock on already full shelves, customers had to sit there and basically wait for one person to help them. As the other woman was training some young man. You think they do their training at a less busy time. Ask Karen to ring me up but she denied my request. She made one thing clear, she doesn’t really care about customers time.

Every Sees’s Candies I walked in, I was greeted with hello and welcome, and offered a sample. Well not this one! Not that I want free stuff, I end up spending more than I should at a candy store anyway, but I think it’s a nice way of appreciating a customer and saying thank you for your business. The place was busy, line to the door and only 2 people working behind the counter. and it just happened that both were helping a very needy customers– took over 5 minutes to finish up their order. So, 10 minutes later, my turn comes, and I already know what I want (no need to walk back and forth deciding what to pick); so I tell Tina «I would like 4 mayfairs, 1 cup of dark walnuts (2 pieces in a cup) and one dark bordeux, please»… She drops whatever it is she was holding, looks at me and goes «Now hol’ on, I’m confused, what is it that you want?!» I repeat what I want to her and she gives me attitude «Oh, I don’t get it, how many pieces of dark walnut do you want?!“and I am trying to keep it cool. I would walk out but I was really craving those mayfairs. I check out, walking back towards my car, trying to enjoy «dark walnuts» only to find out she gave me «dark almonds»…ugh! I don’t even like almonds! I wanted to go back, but than I thought, naw, I don’t want to deal with her again.
Bottom line; More employees needed behind the counter! …the ones who love doing their job!
I will not be back to this location again!

Sees is awesome, but the mission viejo mall location never have enough people working behind the counter. There’s always a line and people just walk away.
If you knew how much business you lose because you are too frugal to staff 3 instead of two.

This is the worst sees candy ever. The customer service is TERRIBLE. The first time I came in here the older woman that was helping me out gave me a sample with nuts and I politely asked if I could get a sample without nuts, she freaked out and says to me in front of everyone, why don’t you just tell me what you want. I was so mortified by her sour attitude and rude response that I gave her the sample back and walked out.
Today I went in to purchase a box for Mother’s Day. The door was half way shut but the lady working was assisting a man in there. She then let him out and closed the doors and yelled from across the room ‘sorry we’re closed. Come back in an hour’ and laughs.
I can guarantee you, I won’t be returning to this one.

See’s is See’s it’s amazing. This locations cashier is a whole other story…
Elizabeth who was ringing everyone up, was a complete AHOLE and I say that nicely. As I’m standing in the long line I can hear her giving attitude to a lady a few people in front of me. It was so uncalled for, the lady was confused on a store coupon she had and instead of Elizabeth helping her understand the coupon she was rude, raised her voice and made her feel stupid. She also want very friendly with me and doesn’t give really nice looks/​stares. I hope the manager reads this and gives her a lesson or two on customer service.

I am a fan of what I get. I used to love the Milk Chocolate Bordeaux, but I have recently fell in love with the Divinity Puff and the Scotch Kiss. Oh my… they are sooo good! =)
The Divinity Puff is a fluffy white chocolate center with English walnuts covered in white chocolate. The Scotch Kiss is a Honey marshmallow dipped in buttery caramel. I got my friend hooked on those!
The Staff is super friendly with trying other types of chocolates and they always offer them when you walk in.

:) love this sea’s. gets busy though!

I wish the see’s candy people will train there employees to go faster I went to see’ sat Irvine spectrum mall I was the only person in there it took over 30 min to box two 1lb boxes of the same candy just faster is all I ask for

Very unfriendly, horrible service. I’ve highly allergic to nuts and mistakenly got the wrong box of candy. I called the store asking if they’d be able to exchange the box for me, the associate said she would be able to do it. I rushed over to the mall trying to beat the christamas shopping rush as I was trying to exchange my candy the manager of the Mission Viejo Mall See’s refused to exchange it because it didn’t come from her store. Last time I checked this is a life or death situation as I mentioned before I am highly allergic to nuts. She kept telling me the even swap between the nutted candy and unnutted candy would affect her numbers. As I was about to leave she offered me a sample of chocolate covered nuts! I’ve worked in customer service for over twelve years and I have never treated a customer the way she treated me.

The see’s girls know me from going to nordstrom nearby! Love the peanut butter patties! That’s all I like there since I am not a candy person :)

Like most See’s, this is a pretty good store.

love those molasses chips and they always give samples!

This is your typical See’s store. They’re friendly here and for some odd reason every single worker in almost ALL stores are a little older. But that doesn’t stop me from stopping in the store whenever I can to get a sample (they ALWAYS give one) and one of See’s Awesome Nut and Chew Bar. It’s the best.
They have a sign that says they always give out complimentary samples and you can let them know if you prefer to try another type than the one they’re giving you.
I described what I liked from the nut and chew box and the worker suggested the exact thing in the form of a bar. They actually created it because that chocolate is so popular. The best thing about See’s is their prices. Each piece is 65 – 75 cents. And the bars range from a dollar to a dollar fifty.
I ate the WHOLE bar! It’s always tempting to get another and another one whenever I go to the mall, but I must practice self-​control.