Pacific Park Auto Care

Have been here a handful of times, oil changes to tuneups to tires. Great service with prices on the low side. Oscar has recommended what is needed, very reliable and doesn’t gouge you on prices. Make an appointment as they get busy, offer Saturday hours too.

I’ve been coming here from Irvine for the past year just for oil changes with no complaints.
Anna and Oscar are always friendly, honest, professional, and timely. They don’t overcharge for anything, including the synthetic blend of oil that makes my Lexus with 130k miles run better and this is the best value around for oil changes.
Please also support your local family-​owned businesses!

Owners are a husband and wife team and she is super sweet. We had them do our AC in our Tahoe, we priced around and they had the best pricing. The job was completed within one day

Took our 17 year old car in to have the power seat looked at. It would no longer go back an forth. Went to a large auto care repair an they told us it was the electric motor an they could only buy a complete assembly which is $ 1900. In disgust we picked up the car and then took it to Pacific Park Auto Care in Mission Viejo. Oscar diagnosed the problem to be lack of grease on the gear. Oscar is an honest, experienced mechanic/​owner that looks to save you money every time he can. He charged only a nominal amount for his labor. Seat works perfect now. Anna his wife works in office. She understands what Oscar does. They make a great team. Thank you Oscar and Anna!!!

Honest, fair and knowledgable. How many auto repair places can you say that about? They know old fords, new Mercedes and everything in between. Plus Oscar and Anita are Really nice, quality people! Highly recommend without any caveat.

I have had nothing but flawless service at Pacific Park. I am the kind of person who shops around for bargains and the best quality work for the best price, and I have ended my search here. It is a family environment with precise care that matches the comfort level. Throughout the process of my repairs, I have been reassured that my car would be fixed in the best way possible, and I can attest that it truly has been. I have no incentive to write this review other than that I want others to experience the quality and low prices at Pacific Park. Two thumbs up.

Being a college student I’m always looking for a good deal and good service to spend my money on. This place took me by surprise when I purchased their groupon, they are amazing. Oscar and Ana gave top quality service and what is most important they were honest. Oscar’s passion for cars was my salvation when he noticed that my car was having issues without me telling him, if it hadn’t been for him I could’ve had an accident. I will always come back to them and I highly recommend them!
Gracias por todo Oscar y Ana!

Excellent automotive and customer service! I didn’t have an appointment the first time but they were good to help out anyway. Prices are great and reasonable. Oil and electrical relay issues were resolved quickly and easily. They offered to drop me off at work or home on both visits although I didn’t mind waiting. Oscar has 35 years of experience working on cars which is evident in his diagnosis. Very honest and clear estimates. I’ll go back again, if I need any future work to be done. It’s great to still have good and honest mechanics in this area!

We’ve been taking our cars to Oscar since we moved to RSM 2 years ago. They were recommended to us and for good reason. We’ve never felt we were being taken advantage of and they’ve always been honest and upfront with us. There was even one time that they were updating their computer system and their computers were down and somehow the pricing got mixed up. Oscar’s wife called me to say they would be refunding me what was overcharged. Another thing I like is that we get an itemized invoice so we know where all the money went to cover what specifically. I always call before I go and they are pretty punctual and prompt but never rushed. Definitely recommend this place!

I have only good things to say about Pacific Park Auto Care. I have been taking my car to this shop for the last 2 months. I have had my oil changed and my brakes replaced. Their quality of service is the best, and their prices are really fair, especially as I have a BMW! I was searching for a shop that could take care of my needs and not only has Oscar and Anita taken every opportunity to make my experience a pleasant one, I have found the prices to be exceptionally good and the service to be top notch. Recently, my car was involved in a hit and run and the front headlight and bumper was damaged. I went straight to Pacific Park Auto Care where they were extremely helpful with suggestions on how they can help fix my vehicle. They took my car, and assisted me in a rental vehicle, and brought my BMW to the body shop where my headlight and bumper were replaced. I was fully taken care of from start to finish. My car came back, after only 3 days, fully detailed inside and outside! Oscar and Anita have saved me a lot of money since I started taking my car there and I have appreciated the true customer service, friendly attitude and mechanical experience they have at the shop.
I would strongly recommend their services to anyone looking for an honest mechanic, someone dependable and good service at an auto shop.

Oscar was great. I called for an oil change and that’s exactly what I got. You know how it is at places. Great experience here; great customer service, honest, professional, good prices, highly recommend and I would return for future service.

Found Pacific Park Auto on groupon.
After moving from Chicago to Aliso Viejo, it’s not hard to find a place to work on your car. However it is hard to find a place where you’re not treated like a number. Anna and Oscar are a reminder of home. Home is where you feel most comfortable and coming into a new environment to live and work a piece of home is hard to come by. I put 5k miles a month on my car, and I’ll be back here every time I need and want my car worked on from here on out.

A+ Customer service ethics … An honest, knowledgeable mechanic with the ability to converse in autoeze so that a total layman can understand. Oscar is a first rate mechanic with decades of experience. He explained things that could be done, should be done and had to be done. He didn’t pressure me in any way and I feel I will come to him for any and all service of my vehicles and anyone I know will go to him too.
Then there is Ana, Oscars office manager/​wife. What an intelligent and charming individual. Her time is your time and she lets you know that as a customer, you are very important. She lets you know that as a friend you are equally important and that is where the A+ customer service ethic comes to play. Who looks forward to the next time their car needs service? I do ! And so will you if you come here.

Great friendly prompt service. Everyone there is so nice and they took great care of my car.

Amazing service while saving me hundreds of dollars from any other mechanic out there. Always goes above and beyond. Very honest mechanic!

I bought a Groupon today and they got me in the same day. The girl in the front was very sweet, she made me feel very comfortable, I recommend this place to everyone… I will be back.

If you’re looking for a good honest mechanic, Oscar is your man. He is very knowledgable with both European and Import cars. I’ve had both of my cars, BMW and Lexus serviced through him. It’s a family ran business and they treat you like family. Ana is also so sweet and nice! I love her. I would recommend anyone that is in south Orange County to check them out. You won’t be disappointed.

Anita and Oscar are the best!
I’ve taken my car in for everything from simple oil changes to engine problems. Oscar is great at explaining and showing me exactly what the problem is. Plus, he always attempts the simplest/​cheapest fixes first instead of opting for major repairs that will cost much more. My work schedule is crazy, and they always work with me on getting my car back to me as soon as possible, and have even gone as far as offering me rentals and their personal cars as loaners.
Great people and great service. Wouldn’t go anywhere else.

I came back to get my car service back to Pacific Park because I’ve taken my ’96 Toyota Camry to to other mechanics before and they’ve told me to basically give up on this car and it’s not worth it to fix. Oscar was the only one that gave me hope to save this car. He fixed the oil leaks, and a new transmission solenoid as well as new timing belt, plus a generous discount too!!!
Thank you again Oscar!

This place is by far the best place I’ve ever had my vehicles repaired. Oscar knows what he is doing, and he documents a major repair with pictures!
If you are looking for an honest, professional auto repair store, look no further. It just does not get any better than Pacific Park Auto Care!