Mission Viejo Wigs

Ok if you are in need of wigs or any other products to go with wigs, I recommend you run, don’t walk to this place. They make you feel like family, no pressure to buy, just people who really care! Truly kind, compassionate people. Very good prices too!
I have been to one other wig place in the past, and I felt like I was in their way since I didn’t buy anything. Janet K

Omg, if you are in need of a wig, these ladies are experts! I stopped in with my daughter who lost her hair during chemo. They helped her try on many styles and made her feel beautiful. After choosing a wig they will custom fit and cut/​style it so it resembles what she had before she lost her hair. I can’t say enough about how nice and helpful they were and their wigs are high quality synthetic and affordable.

I was at Jeronimo Cleaners picking up my dress, and this wig store was just a few businesses down. I wanted to see what selections they had for a costume party so I stopped inside for a peak. They have a wide range of selections for people who are older and for people who are younger. They also have a wide range of colors as well for blondes, brunettes, redheads, and party peoples looking for a more fun look. Any of the ladies there would be happy to help you as you make your selection for whatever reason you are there. I have to say, their selections looked extremely real and of great quality for a reasonable price range.
Mission Viejo wigs is located in the same plaza as the Shell gas station on the corner of Los Alisos and Jeronimo Rd. The shop itself is in the back corner between the Irish Pub and Jeronimo Cleaners. Happy Shopping!

I have never been so disrespected by a small business, as I was with betty and her staff! I am a Jewelry Designer, My aunt thought It would be a good idea to go in and introduce my jewelry to Betty, as she has sold merchandise to Betty… So I took some of my pieces to show her and her staff… at first Betty was receptive and bought a pendant… this is after putting down my art. So anyway, she did ask if I would make her a couple of pieces… I said yes of course, and I was happy to do so… So I went home and made this a priority, being she was an acquaintance of my aunts… So I brought back the pendant and ring that she special ordered… well. as I walked in, she looked at me with such disdain, and kept her head down doing what ever it was she was doing when I walked in. As I began to speak, and let her know I came by specifically to bring her the jewelry she had ordered, she blurted out, very rudely, «I don’t have any money, Sorry!» and kept her head down, that whole time!!! I let her know again, that I had her special order… and again she said, sorry, don’t have any money! The other rude elderly ladies, said, that they didn’t have any customers that day! Betty is extremely rude and unprofessional! I will never do business with this place

In response to the bad reviews on hours, this is a small business, always call for hours before you go because they could change the hours and the posted hours on some sites might be incorrect, therefore they aren’t posted. They are closed Sundays and Mondays, the owner is there herself most every other day, she needs days off too.
This is the second time my mom has been diagnosed with Ovarian Cancer. A lady in the chemo room recommended Mission Viejo Wigs, and my mom had a wig she loved but was getting worn so needed a new one quick. She’s blonde and is really is hard to find a pretty natural looking blonde wig.
We had a lady help us initially, who yes probably was not the best and could be fired if she was at any other job, but considering what we were there for, you never know if these women have cancer themselves, and we know what chemo-​brain is like so we were just patients. Finally Betty stepped in, she is loving and there for you. My mom and are are soft spoken and she is outgoing, she gives you beauty tips, whether you ask for them or not, so these might be reasons some people think shes rude (sorry if you cannot take the honest truth). But I have to stick up for her, she is a doll once you get to talking with her.
The main reason for my review, my mom’s wig is BEAUTIFUL! She gets so many compliments on her hair, no one knows its a wig. We cannot thank Betty enough!

My grandma was recently diagnosed with cancer and a lady during her chemo treatment suggested this place and I am so happy she did. Betty and her staff are saints. Betty didn’t have a color she felt suited my grandma the first visit and didn’t pressure us to buy anything but insisted we come back.
This morning my grandma told me her hair was falling out and it was the first time she had really cried since being diagnosed. So we headed over to Betty’s and she had three wigs in for her to try that she thought were the perfect color. She was right they were perfect!
While we were there my grandma mentioned she had an appointment at 430 to shave her head and Betty told her to call and cancel it. She cut my grandmas hair, placed the wig on and then proceeded to cut and style the wig. All the while her and her staff were talking with us and keeping us laughing. I am so great full for these ladies. Thank you all so much.

Going to this wig store was the most shocking, jaw dropping experience I have ever had at any place of business!
If you have breast cancer, and you are on chemo losing your hair, and you are expecting kindness, compassion, and good customer service… DO NOT GO TO MISSION VIEJO WIGS!!! PLEASE! You will regret it and you will feel very sad when you leave because someone treated you so inhumanely, the way Betty treated me.
Betty, the owner, is the RUDEST, MEANEST, MOST UNCOMPASSIONATE WOMAN I HAVE EVER MET!
I had just come from my dr office after my 2^nd chemo round. My sister and I went here for my wig. I tried on about 6 wigs. I could not find anything in a shoulder length cut that I liked. They don’t really have a good selection. Patty, who was helping me was very nice and understanding about the difficulty in finding the right wig. She was very professional and kept helping me with no problem. The only thing she failed to do, was tell us that we should make an appt, and that way more time could be spent with us.
After ONLY 40 minutes of trying on 6 wigs, the owner, Betty, sitting behind her desk, started going off on me and my sister! She said, «You know, you girls have been here for 2 hours and Patty has other work to do! We need to get moving on with our day and our other customers! I have a husband at home that has had 2 strokes and I need to get home to be with him! You should have been able to find a wig by now!» She went on and on. My sister and I just stood there with our jaws dropped, let her finish her rant, and then we had a few words to say back to her!
We were the ONLY customers in there. They were not closing for 2 more hours. And we had ONLY been there for 40 minutes! We asked if we should have made an appt and why didn’t they just tell us that! I said, «Are you kidding me? I have stage 3 breast cancer. I am on chemo losing my hair as we speak. I have never tried on a wig in my life. I am not here for fun just to try on wigs. How can you be so rude and mean? She just mumbled and kept ranting!
We immediately left the store with one last comment to Betty. «God will judge you Betty».

I can’t honestly review this place since it was closed when I got here at 1:58 on a Monday. Please post your hours online. So sad, since I drove a ways to get here.

I was given this wig shop to go to from a friend who also went through chemo and lost her hair. The ladies in the shop are very informative. They were very honest on if a style and color were good or bad. They even took time to look through catalogs. Once you pick and order the wig and the wig comes in, they try it on and Betty works her magic and fixing it to your liking. Came back and my kids who were with me were absolutely blown away at how good it looked. Looked like my real hair and style.
It was comforting to go to a place that was understanding of your situation. Thank you and my family thanks you too. You have helped me feel beautiful during a difficult time.

I normally don’t write reviews but I was so very much impressed by the personal treatment at the Mission Viejo Wig Store that I have to let my opinion be known. Betty, the owner, was very understanding and took her time selecting the right wig and styling it for me. As a favor, she even cut my own hair at no charge. I will spread the word and will always bring my business to her store. What a gem!

I have been going to Betty for years and she and her staff give great service. They are always so friendly and helpful. She has 40 years of experience and it shows. It is a pleasure to shop at her store. They are all fabulous and helpful.

Wow! Unbelievable! Yikes! Someone needs a lesson in customer service!
I called to see if I could get help on a wig. But, before the (owner?) would even answer me, she wanted my name, then she wanted me to describe the employee who «misinformed» me that I could get my wig worked on «if I didn’t buy it from them.» I guess they aren’t looking for more customers, right? Because if they were, even if I had bought my wig elsewhere, I may have been impressed with their service and then decide to buy something else while I am in there – and write a great review – and tell others how great they were. But NO. That isn’t the way they operate. Too bad. They should know that what they «fear» is what they will get. Anyone can buy anything online today, so I believe the storefront retailer today needs to bend over backward to serve the community in a way they may have not done in the past. Especially if they want repeat customers. Oh well…
I probably would have blown this off and not written a negative review had the owner not HUNG UP ON ME when she felt she had said enough. If there was a place for a «zero» star, that’s what I would have checked.

If I could leave .5 star I would. I went in this past weekend looking for a wig. Right off the bat the woman asks «what do you need the wig for?»
Thanks for being discreet lady. I wanted to try something on and get a feel for it and before I even finished the woman cut me off saying that the cheapest wig they have is $ 130 and that I should go to someplace cheaper like the wig place in the mall. It’s incredibly presumptuous of her! She doesn’t know how much I was looking to spend. After she said that she said «I’m gonna run to the bathroom» and ran off to the back of the store. Incredibly rude, and I would not recommend this place to ANYONE.
I did end up going to the mall and they actually have real hair high quality wigs and the gal there was a hell of a lot nicer and more accommodating than this place.
NO NO and NO.

If I could, I would give Betty and Mission Viejo Wigs more than 5 stars for her compassionate care, excellent eye for choosing the perfect cut, color and style of wig, high quality product and superior selection. Betty offers fun wigs for people looking for a change, but more importantly, a wonderful selection for people who are searching for something that will help them maintain a semblance of «normalcy» when they are experiencing the hair loss often associated with cancer treatment.
When my mother was diagnosed with lung cancer five years ago, I took her in to see if we could find a wig for the time she would experience hair loss during her then-​upcoming treatment. Betty was amazing — she not only found the perfect style, she buoyed our spirits with her humor and wonderful stories of the many, many survivors she has helped and continues to have as customers over the years.
By the grace of God and medical advancements, my mother is now cancer-​free and her hair has grown back, but she still continues to wear her wigs, especially when she «wants to look particularly pretty.» Thank you Betty!

I have known Betty for several years. She sells wigs for a living, but what she gives from the heart to cancer and alopecia victims is so much more than just a just the price of a wig. Betty is just one of those people put on this earth to make us feel better about ourselves.

I would leave less than one star if I could. Went in here looking for a wig only to have the lady working tell me that their wigs are expensive and I should try a different wig shop that is cheaper! I will never go back or recommend this place to anyone!

My friend selected Betty’s store to take me to purchase a wig after reading about the store online Betty helped me find just the right wig for my facial structure… and my friend got one too! I also purchased two bandanas into which they sew bangs that match your wig! We had fun and I left feeling like I couldn’t wait to get my new wig and start wearing it! Betty’s prices are so fair and her service is over-​the-​top!

Betty is an amazing woman and is truly an honor to know should you get the opportunity. I went in and bought a wig in April 2011 right after finding out I had ovarian cancer and a few weeks before I started chemo. I was still unsure on whether or not I would even wear a wig once I lost my hair but wanted to be prepared. Betty helped me try on a few wigs and with my sisters in tow found a style I liked but was also encouraging to have done something different by picking bangs and have fun by picking a color other than brown. Betty sized me perfectly and when the wig came in it was a perfect fit. Later when my hair fell out I took the wig back in for a trim and to be sure I was completely happy with it.
The store is tucked in the corner and may not be as a large as other local shops but they carry a good selection and reasonably priced.

When I moved to California I had a mohawk (this was 4 years ago). I needed a wig to go on job interviews and wear to work, and I found a fairly cheap one here (I think it was $ 80). The customer service was alright, the selection, not so good (I guess I got lucky). They don’t have much for younger looking wigs, but as far as pricing it’s pretty good compared to other wigs places.