Color Me Mine

Costly but creative fun. Usually understaffed for the amount of customers, but who is there is always nice and helpful. One HUGE issue is they don’t have a customer restroom. Considering quite a few people bring kids with them this is an inconvenience that keeps me from wanting to frequent this location. I usually bring two youngsters with me and I’m the only adult. There are a couple restaurants next door, but they are less than thrilled with me bringing one or more of the kids in when we aren’t eating there. Also, the only public restroom is on the lower level so it’s a nightmare if you do have to deal with it.
This is a fun idea and I do really enjoy it, but I likely won’t be back unless I have a second adult with me just in case.

Fun ceramics, an excellent selection of pottery to paint for children and adults. The staff is good, not overly friendly or helpful but get the job done. This franchise and activity itself are completely overpriced but I have to say my kids love it and it’s a good place for birthday parties

We were looking for a fun activity to do which was artistic and came across Color Me Mine at the recommendation of a friend. We were greeted by a very friendly person who explained the entire process. Once we decided on a piece to paint we were given a table. We had such fun painting and creating a fun work of art.

Walked in with my 3 girls, no appointment. We were warmly greeted right away. They had a nice party going on in the back area and I was afraid they hadn’t any tables left. Sure enough they did. We picked our items and wrote down our paint choices. 5 colors choices at a time. Prices of items are written in pencil usually on the bottom of each item. Colors choices are numbered on a large square tile at each table. Choose 5 at a time. Easiest when you number 1 – 5 on the paper table cloth. Then write the numbers down. Sometimes the paint color written on paint pallet may smear off. But you have reference bcs u wrote it on the table. In the corner by the front door there are stencils, stamps and other goodies to help you get a design going if needed. As you go and get your choice of paint brushes, you will notice small paint squeezes. Those are great for puffy paint like designs. Begin painting. Have fun! The girls who worked there were very attentive to us. They refilled our pallets immediately upon request or when they over heard one of my girls say, «oh no were out of pink.». They consistantly walked up to us to ask if we needed anything. So nice. Great location with movie theater and yummy food all around. I loved it!

Twice I’ve been here with my kids. Twice I was promised my order would be rushed if I paid an extra fee. Twice our artwork was not ready on the day promised. Will not make that mistake a third time. Never again at this location.

This place is overpriced and the staff was quite rude. In fact when I called one day to see how long the firing process took, the girl on the phone answered… and proceeded to hang up on me after she answered the Q.

I came to pick up a whopping 15 min early. I see the staff in there painting their own. While I stand out side with a newborn. I ask nicely practically begging. I just have to pick up please — I have to get my other son from school soon. The bluntly looked at me and said «we aren’t opened yet!» REALLY?!? I can see that. I’m sorry it will take 5 sec for you to stop painting and help a person out. I’m just shocked people have no heart these days to go out of their way anymore to help anyone out. It’s really sad. We won’t be coming back here. I will find another place for my kids to do artwork.

Save your money. Save yourself the headache and go to someplace where the company isn’t into your pocket for everything. $ 71 dollars. yup. for a simple mug and small plate. The store is small, limited stock and VERY OVERPRICED ! The paints are basic junk, and the staff is local kids who could care less. For $ 71 dollars, I could have sent my kids to Knott’s Berry Farm for the day/​night and had change to spare. This place, is an outrageous rip — off of decent peoples monies. GO ELSEWHERE. stand up to corporate greed at the expense of ‘child cuteness themes.’ For warned is FAIR WARNED.

This was our 3^rd visit. We’ve received nothing but excellent service here. The employees sincerely love art and have always been willing to help me and my 3 year old. Can’t wait to see our mug. This is our new go to for presents and home décor.

We have been to this location several times and our daughter loves it. The actual space is a little tight and usually there’s a wait so just be prepared if you’re going during rush hour on the weekends or during school holidays. Prices are reasonable just depending on the item you plan on painting. Turn around time I believe is 2 weeks, staff is friendly but when it gets busy you have to remind them you need more paint etc. all in all a fun place to go.

My boyfriend and i came here to waste some time while my son and his friend were downstairs playing at howies gameshack. This was the best three hours we had in awhile.
We thought it would be cool to paint a bowl or platter for our Hanukah party that we have every year, and needed for Latkes. We decided to paint a Hanukkah bowl that had a star of David in the center of it.
The girls working that day were very very helpful and friendly. Always came by to check on and make sure there was plenty of paint for us. This place gets packed during the day on Saturday and these girls were still able to juggle and be attentive to everyone in the studio.
Im not sure if its because of the past reviews that has helped this place or what, but i think they did an awesome job!
The girl was even nice enough when ringing us up gave us a slight price decrease since the two of us were painting the same item.

We have been here several times. This is a great date night idea and location, as there are several restaurants and a theatre in the same mall. Also good for crafts with the kids. Can get a little pricey depending on what you pick out. One downside is they close at 9:00, so date night needs to happen a little early. Staff is usually helpful.

We were celebrating my niece’s b-​day & she wanted to go color me mine. I had never been there, so I went along. It was actually lots of fun. The staffs were very friendly. I’m akready planning another trip soon.

Horrible service, the young man that was working on Friday night sat and talked to his friends for more then 15 kind before telling me that he was «closing early so they weren’t taking anymore customers» it’s was 630… They close at 9… They way he said it was so rude I walked out feeling embarrassed… I personally wouldn’t waste my time or money again on such assholes, I can’t even believe someone would hire such a prick

We will never go back here! Worst experience. There was one girl who was trying and being nice but the girl who was working with her was rude and dismissive. I actually asked the her if she liked her job bc I didn’t see her smile once while interacting with us. To make matters worse I got a call saying there was a problem with the fairy we painted so they asked me to pick it up later, then I get another call stating that they damaged our fairy that took hours to paint and that they would give me a discount. We had to pay to just be there to paint; $ 10 adult, $ 7 child and then the cost of the item. We were giving this place a try because usually we go to Fired Up in San Clemente that has an awesome staff and doesn’t charge to paint and this was our first experience? You break our item and offer me a discount! No I want my money back and that will be only reason I return to talk to a manager for a full refund. Unacceptable.

I am slightly confused about all of the horrible reviews this color me mine has received but here is my personal experience.
I came here with my friend on a Monday afternoon around 3pm and there was two other small groups with one girl working. She helped us the second we walked in and when we picked out our pieces to paint and sat down, she explained everything and let us pick out colors and then got them for us as soon as we were ready. In the entire hour and a half that we were there, she checked on us numerous times and was really pleasant about it. Right before we were done, there was a shift change so I can’t remember her name but she was really sweet.
I can only assume that it gets hectic in there on a weekend so I’m sure service is a little tougher. The place is absolutely tiny so I don’t recommend visiting on a weekend if you can avoid it. Also, it was SO hot in there. They need to turn on the AC to make it a little more enjoyable. The temperature in that place has to be my only complaint.
Hopefully our pieces we painted will come out nice and without any marks like other Unilocalers have complained about. We will see!

It is nice and relaxing. If you take kids make sure they are 5 and up. Try to see if there is a discount or make sure you go on a night were there is not a fee per hour to paint. We usually can be there for 2 – 3 hours.

Since my review and letter to corporate, I have not received any response from the corporate office.
I received a phone call from a woman at the MV location, saying she saw my complaint online, and asked me to re-​tell her what happened. (Really? I gave a pretty detailed description below). I did, and she seemed less than caring. She offered me a free studio session ($ 10) in the next two days to come in. I work, so that wasnt possible, and regardless, I will not spend another penny in this store. She gave me a weak apology and laughed. I also dont like that they must have pulled my phone number from my receipt, as I dont have it listed here on Unilocal.
I really wish I could stand outside this location with a huge sign and send away all of their business. They dont deserve any of it. I wish I didnt have to leave one star for this review, either.
Updated:
I went to pick up my piece, and its totally ruined. It is completely streaked and the colors (even though I did as many coats as they say they do on the samples) were NOT correct as they showed. I plan to write a letter to corporate. According to my original receipt, the person who was so incredibly rude and unhelpful was Sadi.
Here is the corporate address if anyone else wants to voice their complaints:
Corporate Headquarters:
Color Me Mine Enterprises, Inc.
3722 San Fernando Road
Glendale, California 91 204
Original:
So… here is one of those instances where I wish I read the Unilocal reviews before I went here.
I will start off with the Customer Service. It was HORRIBLE! When we arrived (two adults, two children) on Saturday morning of this past weekend, we were the only people in the studio. It remained that way until we were getting ready to leave, then people started showing up for a birthday party.
There was one woman working, and she asked if we had ever been there before. My friend and her kids had, I had not. She did not explain a single thing to me. Not one. I picked out what I wanted to pain (which by the way, was extremely overpriced) and she told us to pick a seat anywhere. We chose a table in the back, and she said we couldnt sit there, it was reserved for a party. Anywhere else was fine. This happened THREE times. So clearly, ANYWHERE else was not fine — as every time we sat down she told us we couldnt sit there. Once we found a table we were allowed to sit at, I had no idea what to do. My friend was picking colors and writing them on the paper on the table, so I asked her if thats what Im supposed to do or if she was just doing that. Once we got our colors, we found the paint brushes and I grabbed some stencils.
I painted my plate all black, and wanted to use pinks for my designs. The pinks were not working on top of the black, nothing was actually, and the stencils were not coming out right either. Im guessing I needed a different size paint brush but the woman refused to talk almost… she did tell us anything. I was really unhappy with my plate, and the way it turned out due to nothing working the way I feel it should have.
A bit later, a younger girl arrived to work, and was much more helpful, but still not very available. If we needed more paint, we had to interrupt the original girl who was bust texting on her cell phone. She seriously couldnt be bothered helping us — unless we asked (usually more than once) for something.
When checking out, I was told my total was $ 73.08 I had my paint time, a childs paint time and one heart plate. Please. AND an entertainment coupon for a free paint time. My total should have been $ 37.08 minus the coupon so $ 27.08. I asked her three times, and finally looked at the screen — she was changing the numbers around, and even then still giving me the wrong total, and was frustrated that I kept asking her to repeat the total.
I am bummed we have to go back to pick up our pieces… after that I will NEVER return here again. Absolutely never. Save yourself the headache, and go to another location. Maybe one of them will be nice enough to honor the entertainment coupon so you can just avoid this place.

Go (RUN!) to a DIFFERENT color me mine – NOT this one! Staff make BIG mistakes (as these reviews state and as I experienced) AND the owners then blame the client! OWNERS are rude n blew my Mind w how they claimed No responsibilty n then blamed me n my special gift was ruined n couldn’t be redone!
My experience: Sadly this store messed up big time ignoring repeated n written down instructions (on order form too) n staff agreed to do it n rolled eyes like «of course» n said they know how to do it n do it all the time. We gave explicit instructions for a special teacher gift BUT the worse part is when i wrote to owner she wld not take responsibility n then blamed me even tho I have written order form n we talked w 2employees guaranteeing it wld b done correctly! I could not redo all of the children’s work! Such Horrible customer service!!! I will never put precious gifts into their hands again n wlill go to Tustin store which has Always done great job for us many times! Yes longer drive but worth it. I don’t know how they can run a biz so rudely!
Oh and before this I asked for a piece in their window to b ordered n owners never would call me or even do it. How strange is that? I was saying I wanted to buy a piece to paint but they wld not return calls, follow through with what the girls at desk were saying or anything! NO HELP! Obviously, I will never go back and I hope others do NOT support owners of businesses who think they can treat people so poorly and be so rude and ridiculous and straight out LIARS!

My girlfriend and I stopped in to paint ourselves a couple of plates and we had a good time! The employees were very helpful and attentive despite how busy it was (there was a young girl’s birthday party going on along with other groups painting). When the employees weren’t too busy they provided us with friendly conversation which was nice!
While the employees I interacted with were great, I felt like the manager was a bit less considerate: he spent an excessive amount of time trying to tell one of the employees how to clean brushes properly while it was very busy and the customers needed help.