Publix Super Markets

Not sure what the hubbub is with all the «rude staff» reviews. On my visit, they were great. I had contact with at least 4 – 5 employees that were all friendly, cordial, and greeted me as I walked past. All asked if I needed help. One employee saw me looking for something and asked what I needed. He then personally walked me over to find one item and then to another item I just could not locate. Checkout was quick and friendly.
Can’t speak on the deli — when I passed by there were 2 customers.
I went on a weekend late night so I couldn’t tell you what the daytime vibe is like.

If there were zero stars that I could give this publix I would. I travel on a daily basis throughout the week for work. And I usually stop at different publix supermarkets for lunch. This publix is unfortunately the closest one to my apartment. This publix is an embarrassment to the entire company. The problem beings with the fact that the manager refused to send extra help when there is an area in need of extra workers. For example, the deli department. This publix’s deli department has never had less than 10 people waiting for subs or cold cut meats. The usual wait is about 30 minutes to get your deli meats cut so prepare to camp out. The black tall publix manager, who I informed the issue to, stated that he already knew. He never sent help. Stay clear of this publix if you can. Especially is you just want a dam sandwich.

I live nearby so this is the convenient location. But I am now thinking of either going to another Publix or changing grocery chains altogether. I have to say, either Publix has totally gone downhill in general or this place needs to be shuttered. I used to live in Jax — and they had a Publix that was excellent. This was years ago, though. I was happy to return to FL thinking I will have Publix again. NOT SO. Highly disappointed with selection and overall layout and design. When I say SELECTION, I should say — NO selection. You have a few choices of similar products — that is IT. TODAY’s consumer wants a vast and wide ranging choice. I think the thing that totally turned me off — I waited for a «hot» meal — and no one bothered to help me. I stood there for 5 minutes. AND for hot food you do NOT need to take a number. Exceptionally bad customer service. PUBLIX — you need to get better or Winn Dixie is looking mighty good.

Overall store cleanliness lacking. Often times find expired products-​yogurt and shelf stable items expired. Often times do not carry products other nearby publix carry. Also there were men in the store saying how they would beat a bitch aka woman down because they are from the ghetto and that is how it is in the ghetto. An employee joining in with them on the verbal attack of the woman. The parking lot smells like urine. It is very sad this publix used to be very nice but it seems the neighborhood in general is going down hill and the demographics are changing very rapidly. I no longer go to this publix for actual fear of mugging, car jacking or to be told while I’m in the store by male customers that they will beat a bitch because that’s how they do it in the ghetto because they are from the ghetto.

This location has to be one of the slowest Publix I have been to!
Visited on a Saturday afternoon around 3pm and took 30. THIRTYYYYY minutes to order my sub! I had about 6 people in front of me and they have a sign posted that you must take a number for all services at the deli– except the hot case.
I was number 54 and they were serving number 48-shouldn’t have taken that long. For some reason there were only two employees working in the whole department. I saw the deli manager passing by a few times and looked busy and served the one or two customers who passed by the hot foods case. Finally when my number was called there was an employee who showed up.
She seemed very moody and not too happy about having to work. She asked what I would like and I specifically told her «Boars Head». She grabbed the wrong meats when I noticed salami — and she asked Italian right? No «just turkey and ham, boars head».
All of the toppings at the station needed to be refilled– She made my subs using the last of the spinach and tomatoes…
When my subs were handed to me I noticed they said Publix instead of Boars Head, even though it is cheaper in price, I’m not 100% sure that she even used BH or Publix. By that point I just wanted my damn subs. I didn’t leave earlier because I kept thinking it should just be another few more minutes… But 30 minutes before taking my order was ridiculous.
The produce section was missing those clear bags at various stations– I hate that.
The rest of the store is decent. I came here today since it was on my way home and a bigger than the Hiatus location I usually go to (they have a better selection of organic milk and produce here).
When I went to pay there were really long lines and I thought «Oh, here we go another 30 minutes.» But just my luck a cashier was opening a lane and I checked out immediately!
Nevermind…
I’ll find a different Publix even if it means driving an extra few minutes.

The staff here are the sweetest. Lorena in the bakery is literally making a strawberry cheesecake from scratch. Told me it was her pleasure. Don in seafood is a must visit. He takes so much pride in his work, giving off a genuine concern for his patrons satisfaction. Two thumbs up guys

THEE RUDEST EMPLOYEES !
Wow what a horrible experience! I came here to pick up a party platter for my boss and having never been to this location before, I was a little lost at first but eventually found my way around the store. Everyone was extremely rude when I was asking for help especially in the Deli department. As I was walking around I felt like not only the employees but the customers as well were just watching me as if they knew it was not my neighborhood and I did not belong there. Most uncomfortable feeling ever. Did not enjoy what so ever! Not coming back to this location again, where shopping WAS NOT a pleasure.

Going to Publix is definitely where shopping is a pleasure. This Publix is a great example of the that statement. The staff is very helpful and friendly.
The deli counter can take 10 – 15 minutes on a busy night so pick a number and walk around. The pub subs are excellent of course.
I’ve also ordered cakes from this location before and they do a good job at the bakery.
No complaints really… I’ve always been a Publix fan

Tall, thin white man at the pharmacy is very sassy. Always looks depressed and appears to hate life. Never has anything nice to say. If my son’s medicine is not in stock, which it almost never is, he tells me I have to wait several days, whenever it arrives. Sometimes it comes in 3 – 5 days sometimes it doesn’t. And he can’t do anything about it. He provides this information in monotone like if I’m bothering him, mind you I didn’t even ask him anything. I know the drill.
I go to this publix all the time and everyone is so helpful and cheerful. He’s the only Debbie downer in the store. I stopped going to this pharmacy and now go to Walgreens since they always have my son’s meds in stock.

The Publix is great. Their customer service is good and everything is fresh.
I enjoy stopping by on a weekly basis to day hi to the customer service representatives. The only complaint I have is that the customer service desk is slow at times.

Great service every time! I love that I’ve been shopping here for years and the team remains the same and consistent. I consider them an extension of our family. Awesome management team, deli & bakery!

Excellent location, great customer service always looking to help you.

It’s really a Pleasure shopping here. Been shopping here for years, the staff know me by name ask about my family help me to my car. Suggest items I forgot, that’s how well they know me. Where’s your water? Ha! They even go and get it for me. For real, exceptional staff. The management team is superb how they go isle by isle to greet the customers, if I have a suggestion on an item I want to see they call me when they have it. Can you get better than that? Love…