Mendez Jose E DO Dermatology

Dr. Mendez is top notch. I’ve seen him at two of his locations. Dr. Mendez accurately diagnosed and resolved what other doctors did not. I fully recommend him to everyone I know. I’m not sure what others here have ran into but both my visits were normal and did not have lengthy wait times.

Horrible customer service. Went in for a consult (tattoo removal). waited over an hour to be seen. Had one laser tattoo removal session, noticed the laser machine was very old, loud and seemed out of service. Nonetheless the procedure was done. I was charged $ 275 and told they would call me in 3 months to set up the future appt. That never happened. they got their money and were done.
Immediately after the procedure my tattoo looked exactly the same. No bubbling, No redness, no scabbing, NOTHING! went through all that pain and money for nothing. Turns out the laser machine is absolutely useless as I learned from others. it’s just a gimmick to make money.
Fast forward 1 year later. No call no follow.
This is a money hungry facility. I would never go back! STAY AWAY

This office is money hungry!!! I saw the doctor and thought of him as impersonal. The office staff is horrible, they made me pay out of pocket a biopsy that I asked not to be sent out because it was obvious it was not needed, their response? «You sign a form in the front and agreed to pay all the services provided «really, guess what? I DIDN’T WANT TO TO SEND THAT OUT, I NEVER SAID I WAS NOT GOING TO PAY FOR THE SERVICES I’M REQUESTING– BUT I WAS NOT REQUESTING THIS!
I have a great insurance and it paid for all including the biopsy they forced me to send out without my consent with the excuse of the document signed… at the end I paid the insurance paid — and of course they did not reimburse me back.
Do not recommend to anyone.

FRONT STAFF SHOULD BE FIRED! THEY ARE SUPER RUDE! had me wait an entire hour to tell me I had a balance to pay when they could have told me before when I made the appointment. The first appointment I waited a while to be seen. He is good though

We brought our son here for warts on his elbow. We never got to see the doctor, only his PA. After several visits and no improvement, we requested to see the doctor. We waited in his waiting room for 2hours before walking out. We left not because he was busy seeing patients, but because he had a waiting room full of patients and wasn’t seeing any of them. It is a «load them into the waiting room and I’ll get to them when I get to them» situation. We have subsequently filed a complaint with TRICARE. My recommendation is to go elsewhere.

Horrible!!! My appointment was for 9:00am and I got here at 8:50am. At 11am I am still in the waiting room waiting to be seen. HORRIBLE!!! They overbook and expect you to wait over two hours as if you don’t have anywhere else to be. HORRIBLE! I should have gone to another dermatologist and just cancelled my first appointment. Now I am forced to continue seeing this doctor because I don’t want to pay another first visit fee somewhere else… Every time I go (it has been four appointments) I have to wait over two hours. I am writing this as I wait in the waiting room at this very moment. HORRIBLE!!!

Dr Mendez and his PA are super professional and with less than 6 months helped clear my acne with a treatment plan that simply worked. They came highly recommended from many family members who were also treated in the past.