Hertz Corporation Claims Department

Disgusting customer service!!! Beyond rude employee’s who will just hung up on you if you ask to speak to someone else, I had the unlucky privilege to deal with the New Jersey office and I can not believe the way the treat people, it’s horrible. I ended up going through my insurance because a month went by and I couldn’t get anyone from Hertz to even get on the phone with me.

Hertz is a rental car corporation, focusing on the satisfaction of their customers!
Hertz offers low cost, hassle free rentals throughout the U.S. Seeking to always provide good customer service and striving to provide the quickest service compared to other rental companies.
If you have reservations, please give Hertz a try. We value and trust our customers. We do not bombard you with 100’s of questions at the counter. We simply try to find you exactly what you are looking for and get you on your way as quickly as possible.
Tips: making a reservation online for a specific location will make your experience in the office even quicker! If you do not own your own vehicle, purchase the insurance. Hertz offers LDW (loss damage wavier) and LIS (liability insurance). The LDW is only for the Hertz vehicle and the LIS protects you if you are in an at fault accident.
Trust me the few extra dollars for the insurance is worth it if you do not have your own. Not only does it protect you from any judgements against you, but it also makes for an even faster claims process! Should you get into an accident complete the incident report at the return counter, it will make your experience with the claims department that much easier!
Hertz is always looking to please their customers. Your satisfaction is our priority. Please let us know how we can help you today!