Going to be switching radio stations after my negative experience w Clear Channel. Long story but we had wind two tickets to the Iggy Azalea concert which was then cancelled. Since i had already driven to their Miramar Office twice to pick the tickets up(couldn’t find them the first time) and fill out tax paperwork, called to see if they could either give us tickets for another concert or redo/delete the tax paperwork so I didn’t get reported to the IRS for something I never rec’d through no fault of my own. When after six weeks of calling Jordan and never getting a return phone call, I then left a message up the chain for Michelle Riviera. Never heard back from either for another 3 weeks when suddenly my persistence paid off and Jordan actually answered the phone. The best I got from her was she’d look into it and ca me back. Another month goes by and again no follow up by Jordan or Michelle. Finally reach Jordan again on 6⁄26 and she tells me it’s with accounting and it will take them 2 – 3 weeks to make a decision. Really? Seriously is this that complicated? Apparently for Clear Channel it is. Finally today I reach Jordan(notice not once did anyone EVER return my calls; I had to keep calling. This is no way to do business) and she tells me accounting has ‘reversed’ the IRS paperwork so she can only give me a couple of Marlins tickets that I, once again need to drive there to pick up. Folks, whether you are trying to do a promotion w them, purchase advertising, or win a contest, it is simply not worth the effort to work with such an unprofessional group. I also guarantee they did nothing w the IRS paperwork and they wi still turn it I and I will them report them for find false tax liability. Absolutely incompetent.