1 Shot Express Transport

Do not use this company save yourself time, money and aggravation. They did not pick up my car in the time they said they would and kept changing the date. I finally went with a different transporter that was $ 50 less except for the $ 200 deposit
1 shot refused to refund.

I didn’t even use them. I put down the deposit with them but I ended up using another company. It has now been over 2 months! Still now deposit back or anything. When I emailed Carlos saying that I’ll go with another company his response back was «huh». Horrible company, horrible service, just plain awful!

Horrible company. Horrible service. I was promised shipping by June 19^th. No response from them for several days. I’m on hold for an hour or more every time I call. Do yourself a favor. Choose someone else.

what kind of customer wants to work with a company that cannot offer the reliable communication? especially for the automobile? i sent an e-​mail regarding the time of pickup to carlos and i waited for the reply because it is an urgent matter. i am leaving on next monday and what if there is a time conflict? carlos told me that he e-​mailed me this morning but the e-​mail never arrived.
also i called your your office phone that the carlos sent me did work at 10:15 am edt today (5÷16÷2013) so i left a voicemail to carlos. however, when i called this number (954−874−0940) afternoon, it said «the number you dialed is no longer in service.» thats when i thought i need to do something because i cannot contact to your company and your company might not come and pick my car up. since i will be not here on monday and i really need my car to be picked up on sunday, so i went ahead and booked with more reliable company. i went to the bank right away to consult about this. the bank agent dialed this number 954−874−0940 via my cell phone and it said same thing.“the number you dialed is no longer in service.” the bank agent is the witness. then she called via her office phone and dialed this number. then the «carlos» guy picked it up and said «i sent you e-​mails saying everythings okay. what is the matter?» and connected to the costumer service? you know what is the matter? i am not going to be here on monday (⁵⁄₂₀) and your company does not provide a reliable communication and i even thought if it was a scam.
for some reason that i do not know, when i dial this number (954−874−0940) now, and the answering machine answers. however, i have the bank agent as my witness for hearing «the number you dialed is no longer in service.» in this morning when i dialed the number provided.
you tell me to check with my cell phone company? i say you check with your phone provider since i have a very reliable wireless provider called «verizon»
ALSO, THE CUSTOMER SERVICE AGENT IS VERY RUDE. THEY WILL NOT REFUND MY DEPOSIT B/​C I DOUBLE BOOKED WITH OTHER CARRIER? AND ALSO HE TOLD ME TO DISPUTE THE DEPOSIT (WHICH I DID) AND NEVER CALL TO THE COMPANY AGAIN.

Do NOT trust this company! They will take your deposit and never provide service! Beware! Alex is a dishonest human being (if you can even call him that). I was promised my car would be picked up yesterday (which I had to agree to an additional $ 75), and the driver never called once, or showed up. Today, I have called their office 10+ times, and no one answers the phone. (They claim to be open on Saturdays from 10 – 2). I have filed a dispute with my bank to recover the $ 150. The bank has filed a police report against this company. These people should be arrested!!! Beware!

OMG… did a site to get a quote for a car ship and now I am getting bombarded with calls. Today I got a call next morning at 6:45AM PT. Told the guy the time and you would not believe how RUDE and Vulgar he was. I explained how early it was and he told me then apparently I need to get up out of bed and get a life. I called back to speak to someone and no one would help or care. There are rules on calling someone for solicitation and reasonable times to call. I told him this was ridiculous and he told me some words I wish I could type here. DO NOT USE THIS COMPANY!!!

Be VERY careful when making a reservation with this company. It could be a scam.
I was naïve — I placed a reservation with this company because their auto shipping quote was lower than some of the others I received. I was shipping my car from Texas to California. I placed a reservation on ⁹⁄₁₇ but had to cancel it the same day. The security deposit was $ 200.
Per 1Shot Express’ posted policies, your security deposit will be ‘refunded’ if you cancel your reservation more than 5 days before your scheduled pick-​up day. I fit the bill on this policy; HOWEVER, it has been more than 30 days and I have YET to see my refund.
After repeatedly calling the company’s customer service, sales staff, and even their managers, I keep getting the run-​around on why my deposit hasn’t been refunded. I believe that this company has a faulty system, inept employees, or this company just doesn’t care about a customer when they OWE them money for services not rendered.
My advice is, even if your get a little higher quote from another credible auto shipping company, take it. Don’t use 1 Shot Express if $ 200 is a good chunk of change to you.
Here is the company website:

BEWARE: 1 SHOT ATTEMPTED TO REMOVE MY NEGATIVE REVIEW FROM TRANS​PORTRE​VIEWS​.COM!
Please, if you accomplish nothing else today, seek business with another company. I had a terrible experience that was ended up being much more expensive and stressful than necessary had I gone with a reputable broker.
I signed up with 1 Shot Express on 10÷29÷11 to have my truck transported from CA to WV. I was quoted a price of $ 1,145 for the service and paid my $ 200 deposit even though no service was provided yet. I was naïve. The pickup date was scheduled for 11/​13, and I was GUARANTEED delivery ¹¹⁄₂₁ by both Rene and David. Looking back it was a crazy verbal promise, and I realize now it was again naïve of me to believe them. I should have at least asked for it in writing.
From 11/​10, I called daily to follow-​up on my pickup and when a carrier would be contacting me. I was told repeatedly that the carrier was in my location and would be contacting me. However, when the date arrived, David kept telling me that driver’s truck broke down. This occurred for the next 3 days. I was getting on a plane later that week, and it was clear my truck was not being moved. I researched with other companies to get a sense of how the business works. I did not sign up for any service or contract with them, so I did not double book. If they posted me, it was inappropriate since I never agreed to any transaction with other companies.
What I found out is that my quote of $ 1,145 was extremely low since WV is a rarely traveled destination. Carriers do not want to transport it on such a small margin. Every other broker I spoke with told me my truck would never be picked up for that price. David repeatedly told me my quote was not an issue and it was just a matter of finding a carrier — which he kept telling me would happen. Now it’s obvious why it was so difficult. I ended up having to sell my truck, and needed to rent a vehicle while in WV until I was able to purchase a used one. As of today, 1÷9÷12, I have never heard back from them about my order. They’ve essentially taken my rent money and ran.
PLEASE, I beg of you, do not use this company!