After many years of sleeping in the wrong bed, I decided to visit a Sleep Number store while at Ridgedale Mall. A complete unintentional visit. The sales person Debi gave me everything I needed to know within 10mins of talking with her. She also gave me brochures to take with to discuss with my partner. When I came back with my partner she remembered details about me right away. We did a «test drive» on the beds, picked one with her help, and had it delivered about 2 weeks later. The appointment setters and the delivery staff were equally friendly and professional. I’ve only slept in my bed for 3 nights and I can already tell I love it and so glad we took the plunge so we can have better nights rest. It’s a great product!