SIR Knights Glen Lake Cleaners

Terrible customer service, I had to ask the front desk girl 3 times to please let me explain what needed alterations and what needed cleaning because she insisted ‘they would just figure it out.’ Naturally, they came back wrong. They couldn’t quote me any prices for their services. However, they did tell me fixing the zipper on one of my boots wouldn’t be more than $ 20 – 30 when I asked because I said I wouldn’t get it fixed if it was going to cost more than that. When they called me almost a month later to tell me the boot was ready, they said the bill was over $ 65, for one zipper. I told them I would not pay more than $ 30 for the boot as the boots new only cost $ 30 and they had quoted me that price. So, they kept my boot. What a hassle. I will never return.