Minnesota Rusco, Inc.

DO NOT work with these people! We hired them to install windows at my Mother’s home, and they did not deliver what was paid for. When we called them to ask that they come out and do the upgrades that their sales person had promised, and THAT THEY HAD ALREADY BEEN PAID FOR — they refused. We got the owner on the phone, and he rudely said that he had nothing in writing about the upgrades, and that what was installed was all we would be getting and would not discuss it further.

Thank you, Minnesota Rusco (namely, Mike Hazelwood) for fixing our sun-​room screens (even though we did not buy them from you) They look great and much stronger than before! Some of the pieces were broken from our dog and the Minnesota Rusco team created a custom fix that really works great. Thank you for the quick turnaround and professional service! The Larsons from Edina

i heard the ad for 60 percent off labor– called for a bid– we had 2 ½ bathrooms that needed remodeled– the salesperson showed up – so full of himself — and proceeded to tell us what we needed to get instead of listening to what we wanted– gave us high prices and went on to tell us that we would have to do the demo ourselves to get his good price– when we asked obviously good questions — it was apparent he knew nothing about the work– itself only measuring –if that — and complained if we didn’t make a decision before he left it wouud cost $ 300.00 more dollars because thats how much they have to pay him to go on a home visit — when we said we needed the weekend to think about it — he offered us about a $ 1,000.00 discount if we would go ahead and sign right then and there– we wanted a spa tub and he kept telling us it wasn’t worth it — then said they wouldn’t use Jacuzzi like we’ve had before — told us his brand– we asked where we could go see one in person — he said he would call the next day with a location of one we could look at — never did ! i feel so relieved we didn’t do business with this company– i can tell we would’ve regretted it !

HIGHLY RECOMMEND. Shortly after I purchased my home I had all of the windows and siding replaced. Within a few months most of the windows were leaking to the point that jamb extensions and casings were swelling and warping. The company that did the initial work would not address the problem, so I contacted Minnesota Rusco. They sent one of their reps, as well as an installer, and identified several issues with both the windows and siding. Out of 30 windows, most needed to be completely removed and reset, and all had to be reflashed and trimmed. Their installers were professional, stayed on schedule, and did excellent work. I am confident that all issues have been resolved, and I’m very happy that I called Minnesota Rusco.

I made the mistake of giving a sales rep my info (at a Costco demo) 5 years ago.
These morons keep calling with solicitations. At least a dozen times so far.
I have told them to take me off their call list every time and they keep calling every so many months.
I’m thinking class action law suit!
These morons will harass you even when you tell them to stop calling!

I wanted to get a quote for replacing my windows but then it turned into a incredibly long sales pitch in my home. I had to kick the guy out because he wouldn’t just give me a price. I had to see the windows, explain how the work (they open and shut got it).
Also it is very high pressure sales in your own home so think twice before letting these folks in. They aren’t there for a quick quote. They don’t value the customer’s time.