Walters Recycling

Walter’s Recycling & Refuse, Inc. has the worst customer service I have ever encountered. I got home from work on Friday and my trash can was still on the curb full, so I called them to ask why it wasn’t picked up. They told me it wasn’t on the curb, which is impossible since I had it out the night before and was at work all day. I asked them to pick it up ASAP as it was a holiday weekend and I had company coming over & would rather not have my garage smell like diapers. They never came or return any of my emails. My garage smells like diapers and my garbage can has no room left — horrible way to treat a customer who has never made a late payment or missed a trash pick-​up and also accuse me of lying about having my garbage out. Even IF I did forget to bring out my garbage can, is that any way to treat a customer?
I will be switching services and would NOT recommend them for anyone need garbage services.