Sharpe Cleaners

First of all, in early 2008, this shop actually «lost» a pair of my wife’s pants — only to have them found and returned to us (dirty) weeks later.
We avoided this cleaner for a few months after that, but, in a bind, I dropped off three shirts and a suit coat in late 2008. I advised at drop-​off that I needed my order back within 36 hours, which I figured wouldn’t be much of a problem since they have a sign in the store that promotes same-​day turnaround. The worker assured me that my order would be ready within that time-​frame. When I went back in the store to pick up my order late the next day, only the coat was finished and my other shirts didn’t even show up in the system as being dropped off. The confused worker asked that I stick around for a few minutes so he could address my issues after helping the other people in line. I waited, and during that time all five people in line had some kind of problem with their orders. When the worker finally came back to me, he had me come back behind the counter and search the store for my shirts. I eventually found all my shirts in different areas of the shop, but of course, none of them had been cleaned. In the end, the worker refused to comp my coat and charged me $ 10 for it.
I haven’t been back to this shop since late 2008, so hopefully they have improved. Unfortunately, this shop is 0-​for-​2 with me and I will not be back to see if they have turned it around.

Just to preface this review, I guess I am a dry cleaning snob. In my previous home location, I lived three blocks from a dry cleaner that actually did the cleaning on site. They would even secure buttons or fix hems without charging or even being asked.
That being said, once I moved to TC, I have had a hard time finding a dry cleaner that fills the void. The last three used went out of business (I wonder if there is any connection?). So I stopped into Sharpe on Saturday with 9 items. The guy behind the counter was friendly and welcomed me as a new customer. He told me to look for additional coupons on Rainbow receipts. So far, so good. We’ll see what my clothes look like on Monday — more to come.
I picked up (on Wed — long story) and my clothes look great — they got all of those pesky salt rings off the bottom of the legs. With coupon, $ 63 for 3 suits and 3 jackets — not bad.