Not only is this the cutest optical shop ever, they have great customer service as well! The frames were a little pricey for our small budget, but we went ahead and got them due to just how perfect they were. Another plus, we were able to get a same day appointment AND they were ready for pick up in 4 days! One more small note. Owl Optical is located across the street from a delightful ice cream/coffee shop… who doesn’t love that?!
C S.
Classificação do local: 5 Minneapolis, MN
Fabulous. Fabulous. Terrific frames and lenses. The customer service and care is second to none. Perfection
Michele K.
Classificação do local: 5 Saint Paul, MN
Fabulous concept store and products. I don’t think I’ve found as many unique and eclectic options for eye wear anywhere else in Minneapolis. All of the frames they carry at Owl are beautiful works of art, most of them handcrafted from unique and exotic materials. I found the customer service to be fantastic. My husband bought some frames and his experience with the staff both during and after the sale were stellar. They go the extra mile to ensure that you end up with a one-of-a-kind look that not only matches your personality, your facial shape, etc., but also your lifestyle. If you are the kind of person who demands quality and is one step ahead of trends when it comes to your eye wear then this is the place for you.
Caryn Z.
Classificação do local: 5 Hopkins, MN
I am a new customer to this store and I have been very happy with the glasses I have purchased, and especially, the customer service. I have purchased several pair of expensive frames and lenses and Julie and Chris have taken deliberate interest in making sure I am pleased with the outcomes. Unfortunately, one frame ended up not fitting well, but no problem! They exchanged it for another pair, no questions asked and no argument. Whew! What a welcome relief to other other glasses shops I have shopped. The shop is small but has a large selection of different designer frames you may not find elsewhere in the Twin Cities. Though it is frequently just Julie or Chris in the shop, it is worth a short wait for very personalized attention.