Nokomis Cycle

I bought my rode bike here and I absolutely love it. Dwight helped me pick it out, I told him what I was looking for and he pages through the catalog and *boom* my dream bike! So happy :)

I ve boughtt 4 bikes to be fixed by Dude in a weeks time. Going there now with another.. He is a man of few worrds which I find refreshing. No syrupy sweet small talk here. He’s a repair man, not Jimmy Fallon. He did 4 different repairs, ready the next day. Called when they were done. All in under 70.00 for all. My experince has been great and I’m buying a bike there next week. That’s my experience. I go there all the time.

So cramped you could trip on anything if you don’t pay close attention and pulls prices out of their arse (made up a price for me based on surrounding items and wound up being charged almost double). Educate yourself on pricing before you make a purchase.

Nokomis Cycle is no ordinary bike shop. You can go in there and think you’re one kind of bicyclist and come out knowing you were putting too much thought into what you ride and not enough into why you ride. Dwight doesn’t just fix bikes, he fixes customers. If you have suggestions or requests, he can make it happen, but he probably knows of a better way. He’ll save you money if you want, but he’ll take it if you don’t. You can tell him, straight up, exactly what you want, or you can take what he gives you and be equally happy. Being pretentious, politically correct, or acting entitled will afford you no extra favors. That’s why I likes Nokomis Bikes.

Dwight is bomb. He was very honest and willing to work with my budget when it came to fixing up my Cannondale. Two thumbs up!

I take my bike here because it’s walking distance from my house, and Dwight (?) always does a great job. I took in a bike that had been abandoned and cut loose from a sign post. It was not rideable when I took it to him, but $ 110 later I had new brakes, new tires, and all the gears had been cleaned and regreased. I also seem to have a problem with blowing tires, but he hooked me up with some kevlar tires and special liners and so far no problems. Four years later I’m still riding this old bike, but I’ll go to see him first when I need a new one.
Customer service? Well he has his own special charm, that’s for sure. He may come off as rude sometimes, but I know first hand that he’s also incredibly supportive of the neighborhood association, and a generous business owner that cares about the community. I understand many folks may not be privy to that side of him, but in light of some of the negative comments, I thought it only fair to mention.

Service fell far short of my expectations. I brought my 1963 Huffy Sportsman here for a basic tune-​up. I asked for new grips too, since they were worn and dirty. I had a coupon for $ 10 off the tune-​up, a nice introductory price break. When I picked up the bike, I was a bit taken aback that the owner had decided I needed new tires and had installed them without checking with me first. I didn’t say much, as I guess if you need them, you need them, but I expected a $ 40 bill and ended up with an $ 88 bill. Anyway, I took the bike on its maiden voyage, and the right pedal fell off about 3.5 miles into the ride and about 2 miles from home — a long walk home. I wouldn’t expect a pedal to come off, given that it was just «tuned up» and checked over. Took it back, and he said I needed a new crank, and that he would look for one. Finally picked the bike up many weeks later without new crank, as he couldn’t find one. Took the bike to another shop and had the crank installed for a minimal charge same day.

Dwight fixed my flat tire today.
He’s not a big talker, but he has an awesome Midwestern accent.
I made acquaintenses with him because I live right
around the corner and will probably be hitting him up
everytime something small and dumb happens to my bike
because I am a moron about stuff like that.
I walked out of there with a blinky flashing red light
and a bike that is ready to ride!
Tire repair was $ 10 and the light was $ 15.
Wahooooo!!!
Go summer!!!

I made a major error when I decided to bring my bike into this god awful shop. I am all about shopping locally, but this place made me think twice about giving places like this a chance.
After buying a bike at a police auction, I needed to bring it in for some work. On the way home, we swung into our neighborhood bike shop, Nokomis Cycle. Big mistake. At first all seemed to be going well. The guy checked it out and said he’d give me a call once he had a chance to look at it. 5 days pass with no call, so despite the fact that he told me NOT to call him, I did. I inquired about whether or not he’d had a chance to look at my bike. Response: «Nope.» «Okay,» I said, «then I’m going to come pick it up and bring it somewhere else,» hoping that this would provide him with an opportunity to offer to take a look at it in the next couple days or at the very least, give me a time line. Nothing.
Several hours later, I go in to pick it up. When he finally stops ignoring me, I tell him who I am and what I’m there for. Once again, an opportunity to offer an apology or to say that he did, in fact, look at it in the interim. Nothing. Instead, the guy hands me an estimate. «I looked at it yesterday,» he says, «and it’s all ready to go.» Problem? Not only did he not tell me this when I called, but he’d gone ahead and done the work without asking! Second problem? It’s not my bike.
Instead of the old Schwinn World I’d brought in, he rolls out a fairly new Raleigh. When I tell the prick this is not, in fact, my bike, he continues to tell me it is. Repeatedly. Now I know what bike I brought in and he’s acting like I’m some kind of crackpot for not knowing my own gd bike! Finally, he goes to the back, scratching his head, moves a bunch of bikes around and goes to the basement, where, lo and behold, he finds my bike! «Did you have a chance to look at this bike?» I ask. «Nope.» And that’s it. No apologies, no nothing.
This arrogant a-​hole is one of the reason bike shops get a bad name. I would never in a million years go back to Nokomis Cycle and would recommend anyone else who is thinking about it go elsewhere. Customer service is what keeps people coming back to stores; this guy’s dim sense of what that means deserves an F in the customer service department. I’ll be going to the Hub in the future.

Finally, someone had the Electra Coaster I was looking for. I am sorry other bike shops, but I don’t want to order a bike sight unseen. I want to ride it home!
The guy who helped me here was really nice, and was nice enough to match the price I was quoted on my Electra at another bike store.
Perfectly good experience.

The owner of the store assisted me when I went in and was in no way friendly or helpful. I went there instead of a big box store hoping for good service, but I felt like I was inconveniencing him. Then when I looked at my receipt later, I saw that he charged me an additional $ 5 which I can only assume was to pay for him installing a light I purchased, which took him under 5 minutes and he did not mention any cost for installing it.
As soon as I used the bike, the light kept falling off the element that attached it to my bike and the light would go crashing to the ground as I biked. I took it back in today and again, the owner was there, he did not greet me or ask how he could help, again I felt like I was an inconvenience. When I explained the light was falling off, he said no one else had had a problem before, he had that light and hadn’t had a problem, and said, «if you want to buy a new one, you can do that.» Why on earth would I buy a new light if the last one I bought didn’t work to no fault of my own? Whatever happened to the customer is always right? Or at least a sentiment of feeling bad if something you sold and installed didn’t work right for a customer. I wanted to get out of there as soon as possible, so I just left with my broken and scuffed up light.
I will not spend another dime at this place, I stopped in Hub Coop bike shop and they seemed really friendly and helpful so I’ll go there next time.

So, I’m not some super biker. In fact, I have an old Huffy cruiser with a pink bell and a basket on it that my father traded something for and then fixed up for me. I was not looking for some crazy ass road bike or a sweet $ 2000 mountain bike. No, I wanted a cruiser-​style bike that could help me get up hills and around the lake without causing me to kill myself in the process. Duh.
My brother is a bike person and swears by Nomokis Cycle. Based on this fact alone, I hearby declare my brother the inferior Murphy child.
To the d-​bag who is always working when I go into the store, let’s get one thing straight. I may not have been birthed from between Lance Armstrong’s muscular man thighs, but this does not mean I’m not worthy of owning a sparkling new bike. Also, it is incredibly rude to be mean to someone’s mother especially when that someone is standing right next to her and has her stimulus check in her bank account and is eyeing up a $ 500+ bike.
One more thing, I know you are fixing bikes back there but, why are you wearing an auto mechanic’s jumpsuit to work? You look like a total tool bag.